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5 star

Conrad Singapore Orchard
4.5/598 Reviews

Conrad Singapore Orchard

Orchard Road Singapore|1.38km from National Orchid Garden
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.

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Breakfast

The Singapore Edition
4.4/544 Reviews

The Singapore Edition

Orchard Road Singapore|1.51km from National Orchid Garden

Latest booking 23 hrs ago

I find this property very difficult to rate we had high expectations. I guess we looked at the room rates and we just figured there would be a lot more to offer the property is very minimalistic. Can’t say much about the staff because the hotel is so new but they definitely need more experienced management for sure, I’m a Titanium Elite member so I did get an upgrade to their basic suite. The rooms and the property has no sound insulation so you can hear everything in the hall everything in the rooms next-door to you for that reason alone I would not return. I was told if I wanted further upgrade I could use my suite Night awards they have a promo going on But then was told after ,we don’t control that Marriott controls that which I know they do but it did say it was available but what they had done after me requesting about 10 times for the upgrade instead of honoring what they said they gave it to someone else two hours prior to check and bragged about it see below I did ask the management what I did wrong Anything? Or what do I have to do next time? But like I said the management is very new and inexperienced so I didn’t get much benefit of asking that question I think it’s an overpriced property in my opinion they won’t survive not at the rates I see some rates entry-level thousand dollars $1200 depending on the dates, no way in a million years is this property command those kind of dollars we come to Singapore 3-4 times a year we stay around 80 nights I won’t be visiting this property again anytime soon. as well Not crazy about the location and if it rains you’re at luck we didn’t try the restaurant there wasn’t much on the menu Have a look at it so I can’t comment on that, no buffet breakfast included no lounge just don’t see the value at all, but if you want your milk because they don’t leave milk in the room for your coffee, I suggest you order it an hour in advance. Check out is 12:00 to me a 2 star or 3 star has 12:00 check out.the spa is basic very small only few people can fit in jacuzzi, maybe three in the Steam and the bathroom utensils or something you would see again in the two or three star hotel again very disappointing.PS before you go to bed check that they’ve left coffee or sugar in your room so that way when you get up in the morning and you find there’s nothing there you won’t have to wait an hour to get it. It’s hard to believe they don’t even leave milk in the room. You have to call up for it every morning.

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Reviews for Singapore Hotels

Searching for hotels near National Orchid Garden? Compare room rates and reviews to find your ideal stay.
Mercure Singapore on Stevens
4.2/5643 Reviews
Orchard Road
I had a great stay at Mercure on Stevens. The two Malaysian gentlemen at the front desk were incredibly helpful during check-in, and they even allowed me to check in early. Although my room, 417, had a slightly strange smell, my overall experience was fantastic. The highlight was the convenient hotel shuttle transfer to Wheelock, the famous Orchard area in Singapore.
voco Orchard Singapore, an IHG Hotel
4.3/5232 Reviews
Orchard Road
I stayed here for three nights for a business trip in October. This is not a 5 star hotel as what it claims to be. Lobby is small, the room is old, and water pressure of the bath room could be stronger. One of the room cards they gave me at the front desk was not working. Then the second time I had to go back to them for changing the room card was on that extra night I booked at the same room (it’s even done before arriving Singapore). I think their room card system is old and would not adjust accordingly to changes made to the bookings. Therefore, I think it’s overpriced comparing to other hotels on the same street (Orchard Road) If you viewed it as a four star, services in general was fine. Good choices and services for breakfasts.
Novotel Singapore on Stevens
4.2/5254 Reviews
Orchard Road
Not my first time staying in this hotel in Steven Road. They have bus transfer to orchard road and mrt station so good for those who dont drive. It has a classy reception area with crystal hanging from the ceiling. This time round not sure if they have change to another lobby scent. Personally i do not like it… one had to wait for awhile to check in as there were many guests. Room is clean and all the room amenities are available. Maybe Accor could look into changing the towels as some are fraying off. Notice that this time round the lifts are very stuffy and it s seem to have no fan blowing in it. My second time having breakfast in Food exchange but this time is huge disappointment. The varieties has been reduced slightly. The section for porridge , dimsum… the stove is not really working. Hence the food is not hot. Compared to first time round, i dont think i will want to spend my money here.
Vibe Hotel Singapore Orchard - by Far East Hospitality
4.4/5345 Reviews
Orchard Road
It’s our first time here and we will definitely come back again. Stayed for 5 days & 4 nights. We’re very happy and satisfied with our stay. The location is very good and convenient, its only five minutes walk to Orchard Rd. The room was very nice, looks like it just renovated. Pillows and bed were very comfortable. There’s also a Nespresso machine in the room. Breakfast buffet spread was good. Staff were very welcoming, friendly and attentive. The bonus part is that we get full access to the pantry (24 hours) where you can take anything (they have all kinds of drinks & snacks)
Le Grove Serviced Residences
4.3/514 Reviews
Orchard Road
I stayed at Le Grove Serviced Residences (SG Clean), 11 minutes walk to Orchard Road, for two weeks (Sep 2023). Shangri-La Hotel, Singapore is simply a 3 minutes’ walk. I booked for a One Bedroom “Deluxe” (46 m²). The residence consists of 1 living room with a kitchenette, 1 separate bedroom and 1 bathroom with a walk-in shower (no bathtub). I was allowed an “early check-in”, which is a great bonus. A welcome hamper (Tea, coffee biscuits. Etc), is presented upon arrival. Staff were polite and informative. . The premises are quiet and homy. The water pressure of the head shower was strong and invigorating. This room has a washer/dryer and cloth rack, which I found handy. There is NO oven, the microwave will suffice (defrost & baking). You will need to bring your slippers & bathrobes with you. The furniture is basic and the layout is practical. Toiletries are amply provided. Housekeeping, did the daily cleaning perfectly. . There is a FREE shuttle bus every day (except Sunday), making 14 trips a day and stopping at 9 destinations. Free Shuttle bus to Orchard Road is included. I highly recommend using the shuttle service, it is very convenient. . However, my only concern was that the apartment was located on the ground floor opposite the swimming pool, hence my privacy was compromised. I would have preferred a 1st floor apartment for complete privacy. SEE photos.
Relc International Hotel
3.8/5154 Reviews
Orchard Road
We enjoyed our stay - the room was spacious and clean and the bathroom and shower were very nice... the aircon was very noisy and couldn’t up or down the fan ... but we hear they will refurbish soon ... we just hope the price don’t keep going up! Breakfast was nice - a good selection! Staff were very pleasant👍

Frequently Asked Questions

More about Singapore

Singapore, often referred to as the 'Lion City', is a bustling metropolis nestled amidst the sea. This city-state boasts an intriguing blend of cultural diversity, high-end luxury, and captivating street life. Known for its cleanliness and beautiful green landscape, Singapore is a mix of contemporary architectural wonders and heritage-rich precincts.

Interesting Facts about Singapore

Despite being small in size, Singapore packs a punch with a plethora of interesting facts. It is home to the world's first night zoo, the Night Safari, and is also the greenest city in Asia. Singapore's Changi Airport has consistently been voted as the world's best airport.

Top Attractions in Singapore

From the futuristic Gardens by the Bay to the iconic Merlion Park, there's no shortage of attractions in Singapore. Explore the vibrant neighborhood of Little India or Chinatown for a cultural treat, or venture to Sentosa Island for a day of fun. Don't forget to visit the Marina Bay Sands SkyPark for a panoramic view of the city's skyline.

Singapore's Weather and What to Wear

Singapore enjoys a tropical rainforest climate, which means it's warm and humid throughout the year. The average temperature is between 25°C to 31°C. Light, breathable clothing is recommended given the humidity. Carry an umbrella or raincoat as rain showers are common.

Quick Tips for Choosing a Hotel in Singapore

Near Attractions:

Hotels like Marina Bay Sands and The Fullerton Hotel are ideal for their proximity to popular attractions.

Food Lovers:

For those who want to stay near food joints, hotels near Chinatown or Little India like Parkroyal on Kitchener Road might be a good choice.

Transit Convenience:

For easy access to MRTs, consider hotels like The Ritz-Carlton Millenia or Swissotel The Stamford.

Luxury:

Luxury seekers can opt for high-end options like The Raffles Hotel or The St. Regis Singapore.

Affordability:

For budget-conscious travelers, budget hotels and hostels in areas like Bugis or Lavender might be suitable, such as Hotel 81 or Ibis budget Singapore Sapphire.

Business District:

For business travelers, hotels in the Central Business District like The Westin Singapore or SO Sofitel Singapore would be perfect.

Airport Proximity:

If you prefer staying near the airport, consider Crowne Plaza Changi Airport or Capri by Fraser, which are just a stone's throw away from Changi Airport.

Instagrammable:

For those seeking Instagram-worthy hotels, Hotel Indigo Singapore Katong or The Warehouse Hotel might tickle your fancy.

Singapore, with its mix of cultures and experiences, truly offers an array of options for every type of traveler. Its charm lies in its versatility, and the city is ever ready to offer a memorable and unique experience.

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