Datoushangbanrendedabaitu
The hotel's location is good and convenient. Although the room isn't large, it's clean and functional, which was acceptable. I arrived in Oslo a day early, excited for my Silver Sea Arctic cruise, and planned to extend my stay at the hotel for one night after the cruise. When checking in, I specifically mentioned that the cruise company had already booked a room for the following night and asked if I could stay in the same room to avoid switching. The receptionist checked and confirmed that they had specially arranged for me to stay in the same room, and I would just need to renew my key the next day. I was very pleased, thinking the hotel's service was thoughtful and human. However, the next morning when I went to the front desk to renew my key, I was told that if I wanted to continue my stay, I'd have to pay an additional 500 NOK! The hotel management's policy changed so suddenly; I believe their service greatly needs improvement. I also have an extended stay for one night on my return trip. I wonder if they'll try to make me switch rooms or upgrade then?! Very dissatisfied. Also, the bed wasn't very big, and the breakfast chef was very unfriendly.
Original TextTranslation provided by AI