Positives
- complimentary welcome drink (iced tea or iced latte)
- great hospitality
- great service recovery (was stuck in the lift for 30 mins. Staff (Winston) offered complimentary dinner at hotel restaurant, free parking coupon and extended late check out (was already offered late check out of 2pm and was offered an even later check out)
- Peranakan motifs in hotel lobby and in rooms
- eclectic choice of room decor (carom table, clogs, spittoon, sewing machine table just to name a few)
- good choice of complimentary items (twg tea, Nespresso, bacha coffee, 3 different types of sweets)
- huge room fridge
- Great views of Katong from room
- roof top Infinity pool offered 270 degrees view of the area
Negatives
- no Bluetooth speaker to connect my music
- tv no Chromecast
- limited cable tv channels
- round bath tub may not be for everyone’s liking
- dreaded Ame toothpaste