First time reviewing here, and a heads-up to anyone traveling with kids: avoid this place. I'll briefly describe our family's experience. We checked into room 621 on July 4th. The entire floor had a paint smell, and the room decor felt quite dated. After the extra bed was added, there wasn't much space left. We figured we'd manage, as we'd be out exploring Singapore most of the time, just needing a place to sleep at night. Nothing happened that night, but the next morning, my daughter complained about itchy feet. What we discovered was shocking: two red bugs on the duvet, and when we killed one, there was blood. Google suggested bed bugs – we're not biologists, but you can see the pictures. This completely changed my impression of hotels in Singapore; it's hard to believe a developed country can't even manage basic cleanliness. We reported it to the front desk and were moved to room 330, which was an upgrade in size. The manager also gave us a tube of ointment, but my wife later found out it was expired... Later that afternoon, a note was slipped under our door offering a fruit platter, but we weren't interested. Honestly, the air conditioning in room 330 wasn't great either, but we were too fed up to even mention it. We checked out at 12:00 PM the next day. A note about their extra beds: they're custom-made wooden frames on wheels, with bedding pre-made, just rolled into place.
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