JW Marriott Hotel Shanghai at Tomorrow Square

JW Marriott Hotel Shanghai at Tomorrow Square Reviews

JW Marriott Hotel Shanghai at Tomorrow Square

No.399 Nanjing West Road, Huangpu District, Shanghai, 200003, ChinaView Hotel Details
JW Marriott Hotel Shanghai at Tomorrow Square
JW Marriott Hotel Shanghai at Tomorrow SquareJW Marriott Hotel Shanghai at Tomorrow SquareJW Marriott Hotel Shanghai at Tomorrow Square
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JW Marriott Hotel Shanghai at Tomorrow Square Guest Reviews

4.6/5
Very Good
916 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(916)
Positive reviews(883)
Reviews with photos/video(203)
Easy to get around(69)
Delicious breakfast(59)
Loved the night views(23)
Friendly front desk staff(17)
Located in the city centre(14)
Stayed multiple times(11)
Tasty restaurant(9)
Average decor(9)
Negative reviews(33)
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
This is my first time in Shanghai and also my first time staying at a hotel under the Marriott brand. I experienced the feeling of being at home here. The room has a great view and is clean and tidy. The cleaning ladies are also very enthusiastic and quickly deliver whatever they need. What impressed me the most was the staff on the sixth floor. Everyone was very enthusiastic and led me to transfer to the elevator. When I returned to my room, they helped me press the elevator in advance, saving me waiting time. I regret not staying longer this time. If needed next time, I would still prefer hotels under the Marriott brand!
Response from Property: We are truly grateful for your positive feedback. Your kind words mean a lot to us. We strive to provide exceptional service and a memorable experience. Hope to see you back soon.
agenteaglebait
Deluxe Corner Room
Stayed in May 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on May 13, 2024
The decor is a little dated - but the location, service, room, and food were all perfect! Would stay again.
Response from Property: Thank you for staying with us again and subsequently taking time to provide feedback to us. I am pleased to learn that you were satisfied with your experience in our property and with the service level among our associates. Thank you for your time and we look forward to welcoming your back.
Koon Huat
Deluxe Double Room
Stayed in May 2024
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on May 26, 2024
Thanks for allow me early check in.. and upgrade my room to park view.. love it…
Response from Property: Thank you again for taking the time to share your feedback with us!
Florence1
Deluxe Room (2 Beds)
Stayed in Sep 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
Loved this hotel. My favourite in Shanghai so far. The views are spectacular, the room was spacious, and best of all the staff were so friendly and helpful. It’s a really short walk from the grand theatre which is a real advantage. The breakfast was fine, comparable with other hotels, again the friendliness and service were what made it even better. The breakfast room floors could do with a bit of a refurb, but apart from that it was a great stay.
Response from Property: Thank you for your wonderful review! We are delighted to hear that you had a great stay at our hotel. Our team works hard to ensure every guest feels welcome and comfortable. We look forward to serving you again in the future.
Guest User
Deluxe Double Room
Stayed in Aug 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
Thoroughly enjoyed our stay, which was made even better by the wonderful ‘Aviery’ who had the best English we had encountered during our whole stay in China. All of the staff were English speaking to some degree but Avairy was fluent. I would also like to make mention of ‘Bob’ who made our evening meals more enjoyable, due to his prompt intuitive service. Overall this is a hotel I would return to, perfect for travellers navigating China on their own
Response from Property: Thank you so much for taking the time to leave such a lovely review. We are pleased that you enjoyed your stay with us. Our staff will be encouraged by your comments. Looking forward to your next visit.
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2024
Travel with friends
1 reviews
3.7/5
Posted on Jan 15, 2024
Nice stay, the services provided by the housekeeper were excellent! A room with good city view was also given. Yet, the facilities are a bit old.
Response from Property: Thank you again for taking the time to share your feedback with us!
JSloane93
Deluxe Corner Room
Stayed in Dec 2023
Couples
6 reviews
5.0/5
Outstanding
Posted on Dec 25, 2023
The service over the Christmas period at this hotel was just phenomenal. Nothing was ever too much to ask, every employee was eager and only too happy to attend to our needs. It is so conveniently located to all the attractions too. My fiancé and I will definitely be coming back to this hotel.
Response from Property: Thank you for staying with us again and subsequently taking time to provide feedback. I am pleased to learn that you were satisfied with your experience in our property and with the service level among our associates. Thank you for your time and we look forward to welcoming your back.
YEO AVERY
Deluxe Room (2 Beds)
Stayed in Jun 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
My 2nd visit and the stay is great. Walk distance to many shopping malls and less congestion. Breakfast is as good as my 1st stay.
Response from Property: Thank you again for taking the time to share your feedback with us!
Dimi B.
Deluxe Double Room
Stayed in Jun 2024
Business travellers
2 reviews
4.0/5
Very Good
Posted on Aug 18, 2024
Good location for central Shanghai, adequately large rooms, as you’d expect..
Response from Property: Thank you again for taking the time to share your feedback with us!
Jessie1234
Deluxe Double Room
Stayed in Apr 2024
Couples
13 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
Lovely stay in such a group location. Breakfast buffet is easily the best I’ve had! The room overall was a little bit old school style, but the bed was super comfy and I had an amazing sleep.
Response from Property: Thank you again for taking the time to share your feedback with us!
Tatianna Jane’te
Deluxe Double Room
Stayed in Mar 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 11, 2024
The staff were extremely helpful. The views from the room are lovely and it is the perfect location! Rooms are minimal and clean with everything you need. Worth the stay.
Response from Property: Thank you again for taking the time to share your feedback with us!
Daniel
Executive Double Room
Stayed in Feb 2024
Business travellers
13 reviews
4.0/5
Very Good
Posted on Feb 29, 2024
Good location on the Puxi side and easy access to nearby tourist areas. Hotel itself is fine. One of the annoyances of Marriotts in China is that you can't open any of the room windows.
Response from Property: Thank you again for taking the time to share your feedback with us!
Pedro Hernandez Zarzosa
Deluxe Double Room
Stayed in Feb 2024
Couples
7 reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
Good location, top service. Comfortable bed, very good views. I would recommend for tourist visits.
Response from Property: Thank you again for taking the time to share your feedback with us!
Evelyn Marzan
Deluxe Double Room
Stayed in Aug 2023
Family
20 reviews
4.5/5
Great
Posted on Aug 12, 2023
the place is very good. we loved it and had so much fun. breakfast is amazing
Response from Property: Thank you again for taking the time to share your feedback with us!
Snow2023
Deluxe Double Room
Stayed in Mar 2024
Business travellers
18 reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
Excellent location and good quality of food and nice view of Shanghai city
Response from Property: Thank you again for taking the time to share your feedback with us!