Atour Hotel Shanghai Xintiandi Metro Station Reviews
Atour Hotel Shanghai Xintiandi Metro Station
Building 7, No. 199, Hefei Road, Huangpu District, Shanghai, ChinaView Hotel Details
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Atour Hotel Shanghai Xintiandi Metro Station Guest Reviews
4.8/5
Excellent
1187 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1187)
Positive reviews(1169)
Reviews with photos/video(151)
Easy to get around(154)
Delicious breakfast(145)
Convenient location(142)
Close to metro(85)
Awesome amenities(79)
Friendly front desk staff(67)
Would stay again(28)
Perfect for business trips(11)
Negative reviews(18)
QQ816
Executive Queen Room
Stayed in Oct 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Oct 31, 2024
Hotel locates in a beautiful quiet area with trees along on two sides, but in a walking distance about 10 mins to MTR station and 15 mins to Xintiandi, very convenient. Room is very clean and neat, lobby is pretty and cozy and staffs are very helpful and nice.
Response from Property: Dear Duo friends, thank you for your good comments. From your concise comments, we can see that you are satisfied with and support Duoer. Duoer also hopes to impress every Duoer with warm and loving service and the beauty of moistening things silently, and always provide you with a comfortable and warm "home". Duoer looks forward to your visit again. It started with Atour and ended with Atour. Thank you for your favor.
Pedro Hernandez Zarzosa
Superior Queen Room
Stayed in Aug 2024
Couples
8 reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
Very welcoming and friendly staff.
Automated lights and curtains when entering room.
Modern and functional.
Less than 10 minutes walk to Xintiandi restaurants, metro around the corner.
I would recommend
Response from Property: Dear Guest,Thank you so much for your kind words and wonderful review! We are thrilled to hear that our staff made you feel welcome and friendly, and that our automated amenities, such as the lights and curtains, added to your comfort and convenience. It's heartening to know that our modern and functional rooms met your expectations.We are also delighted that our location was convenient for you, with Xintiandi restaurants just a short walk away and the metro station nearby. We strive to provide our guests with the perfect balance of comfort, style, and accessibility, and it's great to see that we succeeded in doing so for you.Your recommendation means a lot to us, and we are honored to have been a part of your experience. We look forward to welcoming you back again soon and continuing to exceed your expectations.Warmest regards,
Retireetravel
Superior Queen Room
Stayed in Jun 2024
Couples
60 reviews
4.7/5
Amazing
Posted on Jun 12, 2024
Amazing staff at all times, always very attentive & caring from all staff. Within walking distance to Xintiandi malls & shopping streets. Many pubs & eateries around. Take line 2 & change to line 10 to reach hotel from exit 1 with escalators. Short 5 mins walk from station. Overall satisfied
Response from Property: Seeing this full of words, you know that you are very satisfied with Duoer. Duoer's goal is to create different surprises for every little master. It seems that this time it is very successful. Duoer is very happy if the little master is satisfied. I hope that the little master can choose Duoer often. Duoer will give you different warmth every time~
pp1970hk
Superior Queen Room
Stayed in Nov 2024
Business travellers
11 reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
Super great location. Appreciate the free room upgrade. Hospitability?was excellent. Strongly advice to stay. An excellent choice to service all travelling purpose...
Response from Property: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Business travellers
7 reviews
4.7/5
Amazing
Posted on Nov 2, 2024
The room is spacious and has laundry and dryer service. The Bluetooth speaker was hard to connect, and there was like a welcome message every 10 minutes, even after connection.
Coffee is good. washing machine and dryer available
two disposable cups in the room, not so good.
Response from Property: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
LokYeow Wong
Superior Queen Room
Stayed in Oct 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
Front desk & housekeeping service is excellent. They are very friendly. I will choose this hotel if come to Shanghai.
Response from Property: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
Janice
Jimu Family Twin Room
Stayed in Nov 2024
Travel with friends
14 reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
New hotel at a good location, near to mall and nice neighborhood. Will stay again!
Response from Property: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
Guest User
Superior Queen Room
Stayed in Sep 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Sep 28, 2024
The hotel is clean and neat! The hotel team is very helpful and friendly. Worth staying in this hotel. Been staying in Atour groups of hotel whenever i travel to China. Xinyun and 十二 and the team is very patient toward the guests. Keep up the good work.
Response from Property: 這茫茫人海中,每天有多少的相遇匆匆而過,能在一起聊的來都是朋友,看到小主對我們的超五星的評價,朵兒感觸頗深!能夠竭盡全力讓每一位客人都有舒適放鬆親近的感受,是我們不忘初心的衷旨!小主的好評,既是對我們的肯定,亦是對我們莫大的鼓勵,朵朵們一定會更加努力!朵兒們誠摯期待小主再次“回家”*^_^*
Calvin
Jimu Family Twin Room
Stayed in Jun 2024
Family
42 reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
Very new room , clean and close to metro
Response from Property: Here's an English reply to the comment "Very new room, clean and close to metro":Dear Guest,Thank you so much for choosing to stay with us and for leaving such a wonderful review!Here's an English reply to the comment "Very new room, clean and close to metro":Dear Guest,Thank you so much for choosing to stay with us and for leaving such a wonderful review!We are delighted to hear that you found your room to be brand new, clean, and conveniently located near the metro. This is exactly what we strive for - to provide our guests with acomfortable, pristine, and accessible accommodation.We pride ourselves on delivering high-quality stays, and we are constantly looking to improve our facilities and services to ensure every guest feels at home.Once again, thank you for your kind words. We hope to welcome you back soon and continue to exceed your expectations.If you have any suggestions or need assistance, please do not hesitate to contact us.Best regards,
Choiiiii
Jimu Family Twin Room
Stayed in Apr 2024
Family
7 reviews
4.7/5
Amazing
Posted on Apr 5, 2024
Really good locations. Good service. Breakfast is good I like this hotel so much
Response from Property: Dear Duoyou, thank you for your review. From your concise review, we can see that you are satisfied with and support Duoer. Duoer also hopes to impress every Duoyou with warm and loving service and the beauty of moistening things silently, and always provide you with a comfortable and warm "home". Duoer looks forward to your visit again. It started with Atour and ended with Atour. Thank you for your favor.
Liz Khan
Superior Queen Room
Stayed in Mar 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 10, 2024
Clean and simple... Love the shower and the laundry area... 👍🏽😎And its convenient and accessible to everywhere
Response from Property: Thank you very much for your praise! We are glad that you like the clean and simple design here, as well as the convenient shower and laundry area. We hope you can enjoy a pleasant experience here.
Guest User
Jimu Family Twin Room
Stayed in Sep 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Oct 15, 2024
Service, amenities and location were all perfect. Would stay there again my next time back.
Response from Property: 親愛的朵友,感謝您的好評,從您簡潔的評價中能看出您對朵兒的滿意和支持,朵兒也希望用温暖有愛的服務,潤物細無聲的美好去打動每個朵友,始終為您提供一個舒適温暖的“家”。朵兒期待您再次光臨,始於亞朵,終於亞朵,感謝您的青睞。
Kwan Su Min
Superior Queen Room
Stayed in Feb 2024
Solo travellers
2 reviews
4.7/5
Amazing
Posted on Mar 3, 2024
Boutique style. simple and smart design. Breakfast selection is very good. I can even do DIY 咸豆花
Only shortcoming, the construction opposite the hotel started work really early and I couldn’t get to sleep in.
Also there is no safe in the room, in case anyone needs one
Response from Property: Thank you very much for taking the time out of your busy schedule to leave a review for Duoer. I am very sorry to bring you a bad stay experience this time. Regarding the questions you raised, Duoer will work harder to improve in the future. Thank you very much for your review of Duoer. Questions raised by Er's family. If you have any questions about the room when you stay at Duo'er's house, you can contact Duo'er. Duo'er will serve you at any time. I'm deeply sorry again and Duo'er will keep up the good work~~There is always the warmth of unexpected encounters. , Duoer looks forward to your visit again
Charmaine
Executive City-view Queen Room
Stayed in Oct 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Nov 14, 2024
Good location - close to subway and shopping mall.
New hotel, and room is clean
Response from Property: 這茫茫人海中,每天有多少的相遇匆匆而過,能在一起聊的來都是朋友,看到小主對我們的超五星的評價,朵兒感觸頗深!能夠竭盡全力讓每一位客人都有舒適放鬆親近的感受,是我們不忘初心的衷旨!小主的好評,既是對我們的肯定,亦是對我們莫大的鼓勵,朵朵們一定會更加努力!朵兒們誠摯期待小主再次“回家”*^_^*
YONG KIAT CHUNG
Jimu Family Twin Room
Stayed in Feb 2024
Family
8 reviews
3.2/5
Posted on Feb 28, 2024
The family room layout is no good. Door entrance is straight to the toilet, so we changed to other family room, where the toilet is so small and shower area is really hard to access. Breakfast is ok. Service is ok. The lobby and waiting area is nice.
Response from Property: Thank you very much for taking time out of your busy schedule to give blossomer a review, this time I am very sorry to bring you a bad stay experience, blossomer follow-up will work harder to improve, thank you very much for the affirmation of blossomer home, blossomer will continue to work hard ~~ There is always unexpected warmth, blossomer look forward to your visit again