Hotels near Copacabana, Rio de Janeiro

I arrived way too early for check in but reception was so welcoming, they offered me my welcome drink and accommodated my early check in request and got me a room a floor beneath the rooftop pool and bar! Which meant I was a flight of stairs away from the captivating views of Copacobana Beach and direct pool access. Made it up to my room right as the sun was peeking to rise and captured my first beautiful priceless moment in Rio de Janeiro! Everything about this hotel is premiere! The service is impeccable and any complaints or issues are dealt with right away. The concierge staff is always readily available for advise on things to do or places to eat depending on your tastes and acquiring bookings for activities for non Portuguese speakers like myself was effortless! Breakfasts are well attended to and their spread is admirably top notch! Rooftop bar staff are very efficient and courteous as well! Just top notch everything! This hotel is so worth the long review because of how everything is executed by them! They truly deserve their five star rating and there is no doubt in my mind that when I come back to Rio, I’ll definitely choose Miramar by Windsor Copacobana!

My wife and I stayed in the hotel for 10 days for our honeymoon after receiving a recommendation from a friend. When we first arrived we were disappointed because the room had not been cleaned adequately (dirty carpet, stains and dead bugs in the bathroom) and despite informing the hotel we were coming for our honeymoon we didn’t receive any special welcome, for example a note or message from the hotel or chocolate gift as we saw others receive on Instagram. We complained to the reception about the cleanliness and the next morning the room was cleaned to our expectations, we were happy with how the complaint was handled. The hotel room we were given was an ocean view on the 10th floor. The view was amazing and we loved falling asleep and waking up to the sound of the ocean. However we feel that for the price and star rating of the hotel, the rooms need to be refurbished, the room feels dated and the bathroom finishings are not befitting of the hotel we expected from the pictures; messy paintwork and grouting, broken wooden furniture, poor quality shower and at one point there was no hot water so our first night was cold showers. We have stayed in lower and similarly priced and rated hotels and the quality of the room and bathrooms were better than this hotel. We used the tennis courts and gym during our stay which was a nice option. We both had the tropical Spa experience which was a wonderful and relaxing experience and the Spa staff were great. We chose the all inclusive option at the hotel and we were not disappointed with the selections available and the high quality of food on offer from the restaurants. The service from the staff at the restaurants was wonderful. The location of the hotel is excellent, after exploring the area we determined it has the best location of all the hotels in Ipanema / Leblon / Copacabana, because of the direct beach access to a “private” beach. Halfway through the stay we received a note in our room to say there was a problem with the pre payment and amount of consumption. We were very surprised because we had the all inclusive option and had not taken anything not included. We called the reception to inquire about the problem and the person was not able to explain what was the problem. (My wife is Brazilian so language was not the problem). We had to go down to the reception to speak with someone else, where we were told that the pre payment taken by the hotel was not enough to cover the cost of our stay (10 days) and so an additional payment was needed. The hotel knew we were staying for 10 days and should have known the total cost of our stay (excluding extras not included Ina lol inclusive), and taken the payment up front, rather than send us an ambiguously and informally written letter, halfway through the stay which the staff could not explain on the Phone. This was an annoying inconvenience and not a nice experience which the hotel could have very easily avoided. To be 5 stars and for us to consi

I left disappointed even tho I had to extend a few time due to the fact that most of the hotels were occupied since it was carnival time. I strongly believe that they could have been more prepaid for the amount of guests and provide more of comfort. They charged for water in the room, I think it should be complementary always. There was a place for a fridge, but no fringe whatsoever. The room was really small and the bed wasn’t comfortable. The lights are too dimmed in the hall that gives you an impression that you’re in a club or something. The staff was friendly and helpful however I would not stay there again. Maybe it’s because of the carnival, normally I would want to believe they do their job much better. For me what was important: Restaurant: I could have dinner at the hotel always: you just pay 45R$ entrance to dining area and you can serve yourself with the buffet fresh made food. I enjoyed this option so much. Location: was very nice, subway is in 10 minutes walk, the Pyramid is in walking distance as well as museum of future and downtown. The beaches are very far, so you should take a taxi or metro. Pool/rooftop: none 🥲

Wonderful hotel, sensational room with very comfortable bed. The hotel pool is small but met expectations. Breakfast was good but the time I went was very busy. Great accommodation option in the center of Rio. Close to the main bars in Lapa.

Being an ambassador level with Marriott tells you I travel a lot. We stayed at the JW for five days and loved the location, right in the middle of Copacabana beach. The hotel does need a little updating but the staff and lounge more than made up for it. The one person who really made our trip was Thais Silva from guest relations. She was on top of everything, if something was not right, she made it right. Not only did she go above and beyond but she really cared. Thanks again for making our stay in Rio a truly memorable one.

We were given the worst room in the hotel to start with. No window, small double bed… after we complained they moved us to a slightly better room but on the first floor with a window overlooking a car park... There were various issues throughout our stay, such as, the inconvenience of moving rooms, carrying our heavy luggage around. Also, we asked to add one extra day (a 5th day) to our booking. But on the 4th day the key card stopped working because it had not processed through their system that our stay had been extended so we could not get enter our room. So that was another trip downstairs to join the reception queue to try sort it… The breakfast was good, there was a selection of 4 natural fruit juices and the food never ran out and was always fresh. The swimming pool was small and they had a 1 hour slot booking system if you wanted to use it. The pool was crowded; there were people drinking beer in the pool and the water was a bit dirty and too warm. There weren’t enough sun loungers for everyone despite the booking system. They give you beach towels but make sure you know you will be charged if the towel is not returned to them. Checking out was a problem too. Our Uber was almost there to collect us and the hotel staff said they needed to check our room before we could leave, to see if we had consumed anything from the fridge in the room. I paid for the outstanding charges and I told them we hadn’t consumed anything and any issues please call, and I left. She gave me a look as I was leaving as if I was doing something wrong. Finally, I am still waiting for the reimbursement of the deposit I had to pay (500 reais) at check in - it’s now been 3 weeks. While we were there, I heard a couple at reception complaining about their car - the car park at the hotel was apparently full and the owner did not want his car to be parked elsewhere. Oh and lastly: I would say good evening to staff at the front door every time I walked past and NOT ONCE was I greeted in return.

I stayed here with 4 friends and this hotel perfectly suited our needs. We stayed in an executive room with a small balcony. You could see Copacabana beach which was a nice bonus. Breakfast was excellent, plenty of choice for vegetarians and meat eaters. Lovely fresh fruit and a delicious walnut bread. We did not eat here for dinner so couldn't comment on that. Location was perfect, eateries and bars nearby if you do not want to venture far. Beach literally a 2 minute walk away. The rooftop pool was small but enough for you to cool off and sip a cocktail or two by. The station was close as well as Ipanema, sugar loaf and CTR. I would say this is not a luxury hotel, but more than suited our needs for a girlie week away In the sun. PLEASE - hooks in the bathroom, an iron board and tea facilities in room would be great. SHOUT OUT - to Leonardo, Marina and the other receptionist wearing glasses plus all the breakfast staff. You were all excellent and helped to make our stay enjoyable.

What does it feel like when you come back home, where everyone knows your name, is always available for whatever queries and needs and where you feel you belong? After many stays at Grand Mercure, prior to and during the revamping, this is indeed home for me! A taxi from Santos Dumont airport takes some 20-25min and costs less than 50 reais. Don't accept to pay more than 100 reais taking a taxi from the international airport, there are many crooks there! On the metre and with no traffic, the ride shall be around 80 reais; on weekdays and before 9, heavy traffic into town may raise the cost. Bear in mind that only in Rio taxis are allowed to charge per item of luggage, 3 reais a piece. Also, make sure to inform the driver that the entrance is at Souza Lima 48 (side street), not at Atlântica. The hotel consists of three blocks, B and C are ready and A, the one with frontal view, is to be inaugurated in less than a year's time, so we hope! That's where the pool is, on the top floor, that's why the hotel doesn't offer one for the moment, but the beach service is available at no cost. A ramp for wheelchairs and to roll luggage is missing but that is the only con in the ample and welcoming reception. Felipe, Lucas, Ellen and Patrícia do a splendid job there, always with a genuine smile and readiness to any guests' needs. There are different room categories, each found in one block or the other an each with their specificities - make sure to read the details properly and choose the one which suits you, to avoid useless discussions at front desk. The hotel is constantly full, therefore changes aren't as simple and one must stick to what was chosen and booked! The higher in block C, the better, and make sure to get a room with an even ending, so you can wake up with the most magnificent sunset! Rooms are welcoming and spacious but I still miss an armchair and a better working table; having to shift furniture every time is annoying, the interior designer didn't really take that into account. Amenities are of good quality, water heats up quickly (no waste), the shower is powerful enough. Internet works everywhere, including in the smoking zone on the sidewalk. By the way, why not have a tap outdoors, so beachgoers can wash the sand off their feet before entering reception? Breakfast is improvised on the 2nd floor as a result of the build work, one needs to have understanding. In terms of variety, it is indeed plentiful there, with juices, hot dishes, cakes/breads, cheeses, cold cuts and a specific corner for those with some restriction. Danielle, Ana Luz and Nilson shall pamper you with a smile al the time! Banks, supermarkets, shops of all kinds, chemist's, restaurants and all sort of facilities are within walking distance; also you can take the bus to most attractions, the nearest tube station is some 10min away. Last but not least, Maíra and Rodrigo spread attentiveness and generosity, one can always count on them! What else should I say: it's so grand t

Even before I enter the hotel they stop me to check my temperature. Distant check in is the norm at this hotel which, was great to see. Hand sanitizer throughout the hotel. The staff was cleaning consistently. At breakfast everything was wrapped in plastic on the table. The waiters brought a tray of food all wrapped in plastic from which to choose from. The selection was great. And the service was outstanding. The front desk staff was very helpful.

Positive Great Location, you are relatively close to everything in walking distance. There is a pharmacy next door, as well as a bakery that has outstanding quality. The rooms are clean and spacious. One of the big pros for me is that there are no carpets, which is a big plus. It avoids any unpleasant smells. Negative Unfortunately, there are a lot more negative comments rather than positive ones. My family and I usually stay at the Grand Hyatt, but due to Covid-19, the hotel was temporarily closed. We were left with no other option but to give this hotel a try. I want to emphasize that this hotel has the potential to be a 4 or 5-star hotel if adjustments are made. Nonetheless, this hotel should be a 3 star. On the first day of arrival, we had wifi. However, on the 2 day of our stay, we no longer had wifi. We contacted the reception desk, and the girls in counter said they were having issues with their wifi due to their guest capacity?!?!?!?!?!?! really? This is a hotel that shouldn't even be an issue. We are in 2020 in 2020 even McDonalds has a reliable WIFI however, Windsor Marapendi did not. After a few days the ”Partial Wifi” was back up, I mean partial because the wifi was only available in the lobby. Just writing this review baffles me with their lack of proper and basic preparation and administration. Wifi was not available during our entire 9-day stay. We stayed on the 13th floor, and again I repeat no wifi in the room. I had to go down to the lobby so I could log in to my laptop to work. How inconvenient and above all this, not one apology and acknowledgment of their lack of proper planning from the hotel, and they didn't even move a finger to make matters right with this nuisance. There was a lack of responsibility and care from the hotel. All they would say is that they are working on it. The hotel charges for the use of an adapter. It's 50 real. Although it's nothing if you convert it to USD, all hotels allow you to borrow an adapter if needed. Especially one that has no wifi. (forgive me, but I can't get over this wifi issue) Breakfast is free, which is a nice thing (especially for a hotel with no wifi), but it's mediocre, your best off going out for breakfast you will have a much better experience. Blowdryer is obsolete. Suppose you want to dry your hair, good luck. Bring your blowdryer. In my case, I had to go out and buy one during my stay. The Reception desk crew needs a complete revamp on professionalism and Customer Service. If you are trying to be a high-end hotel ( Which this hotel is not), Customer service is everything you guest needs to feel welcomed and feel like their needs is cared for regardless of how little or big their needs are. Windsor Marapendi, you have great potential if the criticism is taken and executed for them not to happen again in the future with other guests. You need major improvement. You should be rated as a 2 star if that. Holiday inn is a 5 star compared to