5 Star Hotels in Mossel Bay

I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.

great hotel in Mossel bay! We didn't realize Mossel Bay was a busy commercial port, but the hotel delivered: a nice room, comfortable bed, plenty of room and a nice sitting area complete with small kitchenette! We had a nice view of the harbor and were welcomed and shown to our room with kind hospitality. The property is nice and we ended up eating in the restaurant adjacent for dinner: Cafe Gannet. It was was packed, and we know why--terrific food and service! Although Mossel Bay itself was somewhat disappointing for us as part of the ”Garden Route”, the hotel was terrific.

With a stay at Aquamarine Guest House in Mossel Bay, you'll be next to a golf course, within a 15-minute walk of Diaz Musuem and Mossel Bay Harbour. This upscale bed & breakfast is 0.9 mi (1.4 km) from Santos Beach and 1.2 mi (2 km) from Cape St. Blaize Lighthouse.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This bed & breakfast also features tour/ticket assistance, a picnic area, and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).A complimentary English breakfast is served daily from 7:00 AM to 8:30 AM.Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

We stayed for 3 nights. I paid in full in advance, but when we arrived at the hotel, I was told I still owe double the amount that I fully paid which I refused to do. After further discussion and waiting time, it was sorted out eventually and we could get our room key. Breakfast was good every morning, but the food at their day/evening restaurant is really not great at all. Tried pizzas and the chicken schnitzel there and it was just chewy and bland. The room was of good size, clean and had a nice view. Good size pool to enjoy, but it was hot and there were no umbrellas put up for the chairs by the pool. I asked reception if they can put some up, but they said they will check if they have but never got back to me or put any up! The vending machine at reception also had a problem and we had to drive to get cold drinks for the kids and something for the room. The beach bar below plays very loud music till midnight, and I could not get to sleep each night before the loud music ended.

When you stay at Bar T Nique Guest House in Mossel Bay, you'll be in the historical district, within a 15-minute walk of Dias Museum and Mossel Bay Harbour. This upscale guesthouse is 0.9 mi (1.5 km) from Cape St. Blaize Cave and 0.9 mi (1.5 km) from Cape St. Blaize Lighthouse.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this guesthouse include complimentary wireless internet access and concierge services.At Bar T Nique Guest House, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Stay in one of 10 guestrooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

When you stay at Bettys Boutique Hotel in Mossel Bay, you'll be by the ocean, within a 5-minute drive of Dias Museum and Cape St. Blaize Cave. This guesthouse is 1.1 mi (1.7 km) from Cape St. Blaize Lighthouse and 1.2 mi (1.9 km) from Santos Beach.Pamper yourself with onsite body treatments or enjoy recreation amenities such as an outdoor pool. This Colonial guesthouse also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.Take advantage of the guesthouse's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 9:30 AM.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.Make yourself at home in one of the 6 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

When you stay at Eight Bells Mountain Inn in Ruiterbos, you'll be in the mountains and within a 5-minute drive of Cape Floral Region Protected Areas. This upscale hotel is 13.9 mi (22.4 km) from Botlierskop Private Game Reserve and 15.4 mi (24.7 km) from Diaz Beach.Enjoy recreational amenities such as an outdoor pool and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).For lunch or dinner, stop by Oak Room Restaurant, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is included.Featured amenities include a computer station, multilingual staff, and luggage storage. Planning an event in Ruiterbos? This hotel has 646 square feet (60 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Stay in one of 25 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries.

Ok. Lots to say! We booked a 9am drive and arrived at the dirt road into the reserve with 40 minutes to spare. The road said closed! So we used google maps and information on their website and found another entrance for the lodges. So we drove for 40 minutes thinking we would just make it. But we couldn’t access the site there! So we went into the lodge reception and they called ahead and rebooked us on the 1pm and said they had reserved a table for us in the restaurant. And they told us to ignore the road closed sign! So another 40 minute drive back only to find the table reservation was not for anything complimentary! They could have emailed us to advise us to ignore the road closed sign but didn’t. The manager could barely apologise for what he called a minor inconvenience! To us, that was a stressful 90 minutes of extra driving! We had already filled in the online indemnity form- but they wanted a paper copy despite them saying in the on line form ‘save the trees’. To add insult to injury, the manager said he would come back to us about something complimentary but never did. We then went on the drive, got stuck in a mud ditch and had to wait for an alternative vehicle, which was filthy and uncomfortable compared to the first vehicle. Overall a memorable day for the wrong reasons. At least we saw some incredible animals.

Pinnacle point is super save, the security checks everyone in and out, including the you (the guest) every time which can be a bit annoying .. it’s very quiet, full of beautiful nature and great hikes .

With a stay at Marine Manor in Mossel Bay, you'll be a 3-minute walk from Diaz Beach and within a 5-minute drive of Hartenbos Seefront. This upscale guesthouse is 1.3 mi (2 km) from Langeberg Mall and 4.4 mi (7.2 km) from Santos Beach.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this guesthouse include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.