To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.3
Filter by:
Sort by:
All reviews(112)
Positive reviews(25)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Standard Twin Room
Stayed in Jul 2023
Couples
1 reviews
4.5/5
Great
Posted on Aug 7, 2023
We expected the hotel to be right outside the train station but the closest tunnel to get there was closed do we had to walk quite a distance lugging our heavy luggage. But once there it was fine. And the front desk representative was very helpful getting taxis for us the next day.
Response from Property: Thank you for your comment! We are sorry that the station tunnel is closed, unfortunately this is beyond our control.We are delighted if everything went well afterwards. I'm looking forward to seeing you again,Lucie.
Guest User
Standard Double Room
Stayed in Oct 2022
Couples
1 reviews
3.7/5
Posted on Oct 3, 2022
Good hotel to stay over for a night.
The rooms were small but modern and clean.
For longer stays I would recommend a different hotel.
Yyoo
Standard Twin Room
Stayed in Oct 2023
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Oct 29, 2023
Nice lobby lady
Response from Property: We thank you so much for your feedback ! We hope to see you very soon.Lucie.
Vincent
Standard Double Room
Stayed in Aug 2024
Business travellers
28 reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
Super
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travellers
9 reviews
4.5/5
Great
Posted on Nov 8, 2024
The service is good, the hotel is convenient for travel, and Metz is also great for sightseeing.
Original TextTranslated by Google
Response from Property: 你好,感謝您的反饋!我們很高興聽到您喜歡您的住宿,並欣賞我們的便利位置和友好服務。我們希望很快再次歡迎您!最誠摯的問候,Campanile Metz Centre Gare 團隊
Sophie
Standard Double Room
Stayed in Jul 2023
Couples
8 reviews
3.2/5
Posted on Jul 16, 2023
Reservation for 2 nights. Room 210
Spacious room but carpet covered in stains everywhere (it looks very dirty and neglected).
No bottle of water available in the room and only one large, not very comfortable pillow. The bedding is good and the room, although it overlooks the train track, is very well soundproofed. Functional bathroom except for the very small and impractical sink (you brush your teeth with your arm which is hampered by an imposing and poorly placed hair dryer). Breakfast OK but nothing more and if you get there near the end there isn't much left. Pleasant terrace but tables all impregnated with unsavory stains, rusty trash can.
The whole thing leaves the impression of a neglected establishment (the hotel is however new). The 3* are not justified.
Note that the staff is cordial.
Original TextTranslated by Google
6/7
Guest User
Standard Double Room
Stayed in Dec 2023
Other
2 reviews
4.5/5
Great
Posted on Jan 1, 2024
Perfect welcome, Hotel well located in Metz station, Enjoy your stay.
Original TextTranslated by Google
Response from Property: Hello, Thank you for taking the time to share your feedback on your recent stay with us! We are delighted that you enjoyed the welcome, location and overall experience. We strive to provide a comfortable and welcoming environment for all our guests, and it is gratifying to know that we met your expectations .We hope you had a wonderful time exploring Metz, and we invite you to consider staying with us again the next time you are in the area! Sincerely, The Campanile Metz Center Gare team
bretzel57
Standard Double Room
Stayed in Dec 2023
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
Nothing to complain about...always the same quality every stay
Original TextTranslated by Google
Response from Property: Hello, Thank you for being with us again! Your loyalty to our hotel touches us deeply. We understand that you have no reviews, which in itself is a fantastic feedback! Thanks again for your trust and positive feedback. We hope to welcome you soon for another most pleasant stay. Kind regards, The Campanile Metz Center Gare team
Guest User
Standard Double Room
Stayed in Jun 2024
Solo travellers
2 reviews
4.5/5
Great
Posted on Jun 4, 2024
Everything was good, gladly again
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Jul 2023
Other
22 reviews
5.0/5
Outstanding
Posted on Jul 24, 2023
Very good value for money . Ideally located next to the station, clean, quiet and also a delicious, very complete breakfast.
I recommend
Original TextTranslated by Google
Response from Property: Thankyou very much for your comment! We hope to see you again soon,
Lucy.
TAEDONG
Standard Twin Room
Stayed in Oct 2023
Family
3 reviews
5.0/5
Outstanding
Posted on Oct 27, 2023
I am satisfied with all the location and facilities. best
Original TextTranslated by Google
Response from Property: We really appreciate your comment! We are glad you enjoyed your stay. See you soon, Lucy
Guest User
Standard Double Room
Stayed in Oct 2022
Business travellers
1 reviews
4.2/5
Very Good
Posted on Nov 2, 2022
Good location. Behind the station and yet no noise at all
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in Mar 2022
Couples
1 reviews
4.5/5
Great
Posted on May 16, 2022
Pleasant stay. Good reception. Courtyard restaurant attached to the hotel so it is possible to order to eat in your room. Clean and functional room. Very good value for money.