To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1485)
Positive reviews(1401)
Reviews with photos/video(693)
Classy environment(318)
Relaxing hot springs(285)
Loved the view(248)
Has an infinity pool(124)
Delicious breakfast(116)
Friendly front desk staff(39)
Perfect for kids(19)
Negative reviews(84)
leonlow91
Flower Field Cabin With Hot Spring Private Hot Spring Duplex Suite
Stayed in Nov 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Nov 9, 2024
Excellent hotel with superb service. During check-in, our receptionist Da Tingting 大婷婷 was very prompt in assigning room and provided us all the information to explore the resort.
We added wechat to communicate during our stay and she was very fast to respond to our requests, including asking for more bottles of water than provided, setting up our room's hot spring for us and also arranging for buggy ride to the main building for breakfast next morning.
She also extended our checkout by 1 hour upon requests.
Ramada Guergou is the best hotel we stayed at during our Chuanxi roadtrip. The breakfast had variety and quality. And the experience here is definitely worth the money spent.
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Flower Field Cabin With Hot Spring Private Hot Spring Duplex Suite
Stayed in Jan 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Jan 7, 2024
Nice room and service , will back again
Zheng
Villa Deluxe Double Room
Stayed in Dec 2023
Other
7 reviews
4.0/5
Very Good
Posted on Dec 12, 2023
Nice hotspring. Location not so convenient.
Response from Property: Dear guest, thank you for choosing to stay at Ramada Gurgou Hot Spring Resort! Your comments are the best affirmation and encouragement for us! We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Looking forward to your next visit! ——Guergou Ramada Hot Spring Resort Hotel, Customer Relations Manager
Heyike
Triple Room With Double Bed
Stayed in Jan 2022
Family
18 reviews
5.0/5
Outstanding
Posted on Mar 31, 2022
Take the whole family to the hot springs here, start from Chengdu, drive for about three hours to arrive. The meal is also used in the hotel, the taste is very good, the hotel stays. Guests can go to the hot springs at any time and feel very comfortable.
Guest User
Flower Field Cabin With Hot Spring Private Hot Spring Double Bed Room
Stayed in Nov 2024
Couples
15 reviews
4.7/5
Amazing
Posted on Nov 9, 2024
I have always heard of Ramada by Wyndham Gulugou, but I failed to book it last year. I finally got it this year. The hotel is so beautiful, with beautiful scenery. You can see two snow-capped mountains. At night, I soaked in the private hot spring in the room to relieve my fatigue. In addition, the hotel's breakfast is also very good. I will stay there next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Villa Superior Double Room
Stayed in Nov 2024
Family
7 reviews
4.5/5
Great
Posted on Nov 4, 2024
The hotel is high-end and well-equipped, especially the outdoor hot spring swimming pool is worth enjoying; the environment is great, in a picturesque ravine; the hygiene is also very good; the housekeeper Xiaomei is very patient, helping to solve some specific problems, and also arranged a "travel shoot". The photographer is very serious and patiently guided the posing. I am very satisfied with the film, thank you photographer.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Tianyayoumeng
Triple Room With Double Bed
Stayed in Oct 2024
Travel with friends
82 reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
The Ramada Resort Hotel is on the mountain. The hotel environment is very beautiful. The infinity pool faces the snow-capped mountains. The outdoor hot spring is very comfortable. The room is large, clean and sanitary. The breakfast is very rich, with both Chinese and Western food. There is also a noodle stall. It is also beautiful to walk around the hotel. I am very satisfied with my stay.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Villa Deluxe Double Room
Stayed in Oct 2024
Family
55 reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel environment is very good. The room is comfortable and clean. The floor heating is very warm. The scenery is beautiful. The hot spring pool is good. The breakfast variety is rich. Parking is convenient. The service is warm and thoughtful. The butler service mode also has travel photography services, etc.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Triple Room With Double Bed
Stayed in Oct 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
Environment: The scenery is super beautiful, especially good for enjoying the autumn
Three-person hot spring: The hot spring is very good, there are many pools, but some of them were not filled with water when I went there, which is a pity
Service: Very timely and responsive
Facilities: The room decoration is relatively old-fashioned, the electric water heater in the villa area requires waiting for multiple people to take a shower, everything else is OK
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Villa Deluxe Double Room
Stayed in Oct 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Oct 26, 2024
It has a good location, beautiful scenery, good service, and an infinity hot spring pool with a panoramic view of the colorful autumn forest. It is a popular check-in spot for tourists. The red maples and ginkgo trees on the mountain complement the wooden houses in the mountains, creating a strong autumn atmosphere that makes people linger.
Original TextTranslated by Google
Guest User
Villa Superior Double Room
Stayed in Oct 2024
Solo travellers
15 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
A great experience. The hotel is located in Gulugou, Li County, during the most beautiful season in western Sichuan. It is not a scenic spot, but it is better than a scenic spot. The ginkgo leaves and maple leaves show the most gorgeous colors to the fullest. The hotel's hot spring is also very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Villa Duplex
Stayed in Oct 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
The room is very clean, the facilities are complete, and the hotel environment is very good. The water in the infinity pool is very clean. It is very nice to look at the snow-capped mountains and soak in the hot springs. The hotel service is also very good. The housekeeper Mei Zi is very awesome. I will stay here again when I come to Gulgou next time.
Original TextTranslated by Google
Guest User
Suite - Triple Occupancy (3 beds)
Stayed in Oct 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Oct 20, 2024
Facilities: Very good
Hygiene: Clean
Environment: Beautiful scenery
Service: Very good, especially recommend the restaurant, the fish is very delicious
Service: Very good, enthusiastic
Three-person hot spring: Recommend the rooftop hot spring, beautiful scenery, hot spring, see the snow-capped mountains in the distance
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Flower Field Cabin With Hot Spring Private Hot Spring Double Bed Room
Stayed in Oct 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
After checking in, there is a one-to-one service from the butler. Hamm butler will answer any questions as soon as possible. The private hot spring in the room♨️Ham butler also helped us put the hot spring in advance♨️The service is very good. The hotel environment is very beautiful, and you can see the autumn scenery outside in the room. The weather was very good early in the morning. We saw the snow-capped mountains in the distance in front of the wooden house. The snow-capped mountains looked particularly beautiful under the sunshine☀️!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager
Guest User
Villa Deluxe Double Room
Stayed in Oct 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel housekeeper, Miss Zhuoma, is kind and nice. She is enthusiastic, patient and meticulous in her service. She answered all questions and gave us flower cakes. I like it.
The room was upgraded to a private villa for free, with a good environment. The infinity pool is suitable for checking in.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and be grateful for you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager