Ramada Guergou Reviews

Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager

Response from Property: Dear guest, Thank you so much for taking the time to share the experience of this stay. We deeply regret not being able to meet your expectations and sincerely apologize for your dissatisfaction. We know that price is always an important yardstick to measure the value of a hotel, and quality service is the cornerstone of our commitment to every guest. Your feedback is an important indication for us to move forward, allowing us to further strengthen and optimize our service processes while focusing on hardware facilities.

Response from Property: 尊敬的賓客，感謝您選擇入住古爾溝華美達温泉度假酒店！ 您的點評是對我們最佳的肯定與鼓舞！能得到您的讚許，我們深感榮幸， 同時我們也更有動力繼續前行， 希望能有更多為您服務的機會！期待您的下次光臨！——古爾溝華美達温泉度假酒店，客户關係經理

Response from Property: Dear guest, thank you for choosing to stay at Ramada Gurgou Hot Spring Resort! Your comments are the best affirmation and encouragement for us! We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Looking forward to your next visit! ——Guergou Ramada Hot Spring Resort Hotel, Customer Relations Manager

Response from Property: 非常感謝您的點評，您每一次的選擇是我們的無尚榮幸，我們也會不斷努力和提升，期待您再次入住喔

Response from Property: 非常感謝對我們酒店深刻喜愛與推薦！我們深感榮幸，您的美言是對我們服務與環境最大肯定。我們承諾會持續保持高水平的舒適與服務，確保每個家庭都能享受到美妙的度假體驗。如果未來您或家人、朋友有任何住宿需求，無論是一次温馨的家庭度假，還是尋求寧靜的休閑時光，花田木屋都是理想之選。期待再次為您創造更多難忘的回憶。

Response from Property: 尊敬的客人，非常感謝您的反饋與肯定！我們一直致力於為每位賓客提供賓至如歸的體驗，聽到您滿意我們房間的舒適與便利，以及户外平台為您帶來的獨享時光，我們感到格外欣慰。特別是聽到管家梅子得到您高度的認可，她將倍加努力提升服務質態，期待下次能再次為您提供周到服務。 您對理縣雪景美的描繪令人心醉，而户外温泉體驗的讚許更是我們不懈追求的完美結果。我們深感榮幸，能在您心中留下這麼美好的回憶，並感恩您將這份喜愛傳遞給您的朋友們。這種口碑相傳，對我們而言是最高的榮譽。 今後，我們期待有機會再次接待您，並希望能繼續鼓勵您的朋友前來探索理縣的魅力。如果在將來再度入住時遇到任何需要改進或提升的地方，請務必告知我們。您的滿意和建議，我們總是樂於傾聽並向全員傳達。再次感謝您的支持與推薦，這對我們意味着一切。期待您的下次光臨！

Response from Property: Dear guests, thank you very much for your enthusiastic comments and love. We are deeply impressed by the infinity hot spring pool at the foot of the snow-capped mountains and the thoughtful service. We also appreciate the temperature adjustment of the room and the private bath upgrade experience. We are honored to provide you with a comfortable and enjoyable stay. We know that the colorful forest season is the best time of the year to see the beautiful scenery, and we warmly welcome you to come again and share more beautiful times with us. Regarding the floor heating issue you mentioned, in order to further improve the comfort of staying in winter, we have considered adding additional heating measures and upgrading the heating system in the room to ensure that you can feel the best whenever you visit. Warmth and comfort. You are welcome to continue to share your valuable opinions to improve our services and create a better accommodation experience together. Looking forward to meeting you next time!

Response from Property: 非常感謝您對我們的肯定與喜愛，卓瑪小姐姐也對此深感榮幸。看到您的滿意就是我們最大動力。針對您的寶貴意見，我們稍有不足的一個地方，我們正在着手改善和優化相關服務環節，確保為您提供更高品質的住宿體驗。期待下次光臨，希望再次為您帶來更多驚喜與歡笑。再次感謝您的選擇與反饋，您的滿意是我們前進的動力。

Response from Property: 非常感謝您對我們酒店的肯定與支持！我們很高興您享受了冬日小木屋的美麗、屋頂雪融化的景色以及無邊泳池的絕美景緻。同時，感謝您對管家梅子的特別誇獎，以及她為您提供便利而周到的服務表示了讚賞。酒店早餐豐富多樣，我們的烹飪團隊會持續努力為客人提供新鮮且豐富的食物。對於火鍋配菜量的滿意反饋，我們深感榮幸。 關於酒店設施略顯老舊這一方面，我們深表歉意給您帶來的不便，並承諾會持續進行改造和升級，以提供更好的住宿體驗。我們一直在追求提升服務質量，您的建議是我們改進的方向。請您放心再次來訪，我們期待提供更優質的住宿體驗給您。再次感謝您的寶貴意見，希望您在未來的日子裏能繼續支持我們的成長。

Response from Property: 尊敬的點評者，感謝您分享在華美達的美好體驗！我們非常高興聽到您對無邊温泉、雪山視野及升級服務的讚賞。我們深知服務質量是酒店的核心，您的滿意是我們不斷追求的目標。關於管家服務及房間舒適度，我們已經將您的反饋傳達給相關部門，確保提升服務細節，為每位房客提供更卓越的體驗。希望您能再次光臨，讓您的下一次假期更加完美無瑕。感謝您的寶貴意見，華美達期待為您創造更多美好的假期回憶。

Response from Property: Thank you very much for your high evaluation of us. We are honored to receive your satisfaction! Seeing your appreciation for the hotel's hygiene and service is the greatest motivation for us to move forward! During your stay, are there any services that you are not satisfied with? Your valuable comments will help us to further improve. Thank you again for your choice and affirmation, and look forward to your next visit! "

Response from Property: Thank you very much for your high evaluation of us. We are honored to receive your satisfaction! Seeing your appreciation for the hotel's hygiene and service is the greatest motivation for us to move forward! During your stay, are there any services that you are not satisfied with? Your valuable comments will help us to further improve. Thank you again for your choice and affirmation, and look forward to your next visit! "

Response from Property: Dear guest, thank you for your valuable opinion. We are deeply sorry for the inconvenience you may have experienced in a cabin with a private bath. Regarding curtains and wooden floors, we will arrange repairs immediately to ensure that your stay is comfortable. We deeply regret the inconvenience caused by the hot spring bathing regulations and water delivery process, and will optimize the relevant regulations to increase convenience. Regarding the sound insulation problem, we confirmed that we will take immediate improvement measures to optimize the sound insulation effect between the first and second floor wooden houses and try our best to reduce interference. We sincerely apologize for the discomfort the above issue has caused you. Thank you to the housekeeper Meizi and all the staff for their excellent service. We will further improve our service level. Thank you again for your feedback and we look forward to your next visit and hope to provide you with a more satisfactory experience.