To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(68)
Positive reviews(50)
Reviews with photos/video(5)
Negative reviews(1)
LiaoSam
Superior Room, Non Smoking
Stayed in May 2024
Couples
2 reviews
4.5/5
Great
Posted on May 21, 2024
nice hotel clean and comfortable. wifi is fast but with limitation in mb. we ran out of internet in the middle of the night. haha. so it is really not unlimited free wifi. breakfast is with limited option. i would rate this hotel a fair one.
Guest User
Stayed in Jan 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 24, 2023
Amazing staff with great reception. The dinner set was simple amazing. Try their Jollof. Very responsive to guests needs. The Wi-Fi was back on in a short time after going down. I planned spending just one night but ended up sleeping for two nights whiles still contemplating on adding another night. Easy to get to the town Center. Highly recommend.
Guest User
Superior Room, Non Smoking
Stayed in Sep 2023
Business travellers
35 reviews
4.0/5
Very Good
Posted on Sep 26, 2023
It's okay, average, not easy to find abroad.
Original TextTranslated by Google
Judy K
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 22, 2024
We had a great and relaxing stay at Frederick's Lodge. Thank you Kofi, Chris and the entire staff! Everyone was attentive to our needs, helpful and so very pleasant. Our room, bed and bath were comfortable and spacious. The a/c worked well. The breakfast buffet was excellent with a nice variety every day --A+ for sure; best morning buffet we have experienced at a hotel-- the puff puff's were to die for : ) I can't forget the rooftop lounging area that has nice views of Kumasi and was a great place to start or end the day. We'd definitely lodge at Frederick's again!
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We’re delighted to hear that you had a great and relaxing stay at Frederick's Lodge. It’s fantastic to know that Kofi, Chris, and the entire staff were attentive and helpful, making your experience even more enjoyable. It’s wonderful to know that you found your room, bed, and bath comfortable and spacious and we appreciate your feedback on our excellent breakfast buffet. We're especially glad you loved the puff puff—it's always a favorite! The rooftop lounging area is indeed a perfect spot to take in the views of Kumasi, and we’re happy it enhanced your stay. We can’t wait to welcome you back to "your home away from home" for another memorable experience! Warm regards,
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 14, 2024
The coziest and coolest Ghanaian owned hotel. The services and everything was on point. The best I've seen in Ghana. Keep it up. From arrival to departure, you are treated like a King. As a lecturer in hospitality I found their services exemplary.
Kofi S
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 22, 2024
We had a good time enjoying the neat environment. the staff were professional, courteous, friendly, and responsive; something we found very refreshing. Kudos to staff and management. Will definitely stay there again next time I visit kumasi.
Response from Property: Dear Valued Guest, Thank you for your kind words and wonderful feedback! We’re thrilled that you had a great time enjoying our neat and welcoming environment. It is refreshing to know that our professional, courteous, and responsive staff left a positive impression on you. Your recognition of both our team and management means a lot to us. We are honoured that you chose to stay with us and we look forward to welcoming you back to "your home away from home" on your next visit to Kumasi! Warm regards,
Tami L
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 20, 2024
I stayed there for three days. From the time I checked in, customer service was 10 out of 10! The staff is friendly, helpful, courteous, respectful, professional and accommodating. Room and common areas were neat and clean. The manager (Chris ) was very nice and always made sure we were ok. Kudos to him !!!!A special shout out to the hardest working staff Edmond and Bennett. They made sure we set up our itinerary and were very helpful, caring and made sure we were safe and comfortable…If I am ever in Kumasi, I will definitely lodge there again. I loved it!!! I will also recommend to my friends who visit Ghana.
Response from Property: Dear Tami L, Thank you so much for your glowing review! We’re delighted to hear that you had such a fantastic stay with us and that our customer service exceeded your expectations. It’s wonderful to know that our friendly, professional, and accommodating staff made you feel welcome from the moment you checked in. Chris, Edmond, and Bernard will be thrilled to hear your kind words! We’re so glad they were able to make your stay comfortable, safe, and enjoyable. Your recommendation means the world to us, and we’re honored that you’ll be sharing your experience with friends visiting Ghana. We can’t wait to welcome you back to "your home away from home" on your next trip to Kumasi! Warm regards,
ajadeejay
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 18, 2024
Location is close to the mall and plenty of restaurants. The manager and staff was very accommodating. Bennett, and Edmond was our knowledgeable tour guides. The hotel is clean with large soft mattresses. I stayed three days with friends and would definitely go back. The hotel has a rooftop and nice restaurant if you choose to eat inside.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our hotel's location, comfort, and cleanliness and that you found the rooftop and restaurant to your liking. We are also glad that you appreciated the comfort of our soft, large mattresses. Providing a restful night’s sleep is our top priority, and we’re happy to know it contributed to your positive experience. It’s fantastic to hear that our tour team Bernard and Edmond were able to make your tour experiences even more enjoyable. Our team always strives to offer the best service possible. We look forward to welcoming you and your friends back on your next visit to “your home away from home”!
Guest User
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 18, 2024
The staff is so nice and professional. The manager Kofi was the very welcoming, nice and helpful. Bennett and Edmond were the best workers ever. They were so accommodating, and they should be recognized as being great…..When I am back in Kumasi I will definitely stay there again. Ten out of 10 customer service!
Arturo J
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 7, 2024
We were three nights in the hotel. It is a modern and well equipped hotel with bar and restaurant (you have to preorder). The hotel is in an area a little bit away from the city center but you can reach it in a couple of minutes with a taxi. The rooms are moodern and very well equipped. The very best in this hotel is the staff. They are extremely polite and efficient in a way that really makes you feel at home. Thanks again to all the staff. We will stay in this hotel again in our next stay in Kumasi.
Response from Property: Dear Valued Guest, Thank you so much for your kind review! We are thrilled to hear that you had a fantastic stay with us and that you found our hotel well-equipped and modern. Our team takes great pride in ensuring that our guests feel at home, and it’s wonderful to know that our staff made such a positive impact on your experience. We appreciate your feedback on our location and restaurant service and are glad that the slight distance from the city centre didn't hinder your stay. It was truly our pleasure to host you, and we look forward to welcoming you back to "your home away from home" during your next visit to Kumasi! Warm regards,
Prosper A
Stayed in Oct 2024
Business travellers
5.0/5
Outstanding
Posted on Oct 2, 2024
The facility is located in a serene environment and close to airport, the shopping mall and the central business district. The rooms and the washrooms are very spacious and clean with modern fixtures and fittings. The mattress and pillows were soft and plush. The room had very good lighting system and adequate furniture for working, relaxing and storing my personal items. The staff were very responsive and readily available to attend to me. I felt safe during my stay at Fredericks Lodge.
Response from Property: Thank you for your kind feedback! We're glad you enjoyed the spacious, clean rooms, modern amenities, and found our staff responsive. Our team takes pride in ensuring that all our guests feel safe and well taken care of, so we're delighted that you experienced this during your stay. We look forward to welcoming you back soon for another pleasant visit to your home away from home/ Warm regards,
Abbam S
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 28, 2024
beautiful room setup and spacious. Staff very friendly and accommodating. Breakfast was lovely and the food (chef) was good and delicious. Price was good too and hotel is in a very quite neighborhood and not far from the main highway. will always come back
Response from Property: Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Frederick Lodge, especially the room setup, friendly service, and delicious food from our chef. We are also glad you appreciated the peaceful neighbourhood and found our pricing satisfactory. It is always a pleasure to know that our guests feel welcome and comfortable. We look forward to welcoming you back again to your home away from home and providing another great experience on your next visit!
PantherD2789LI
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 30, 2024
Our group's stay in Kumasi at Frederick's Lodge was quite pleasant and enjoyable! Their chef is very talented and the staff is professional and aims to please in every way. The accommodations are excellent with very large rooms and facilities. The rooftop bar was a real treat and was sufficiently stocked. The pool looked nice, but I was unable to find to time to use it. Lastly, it was a great pleasure to meet and interact with the gracious owners, Kofi & Laila.
Response from Property: Dear Guest, Thank you so much for your kind words and for taking the time to leave such a lovely review about your wonderful experience at Frederick’s Lodge—"your" home away from home! We are thrilled you and your group enjoyed your stay with us. It is fantastic to know that you found our chef talented and our staff professional and attentive. We strive to provide excellent service and it is rewarding to see our efforts reflected in your feedback. It is fantastic that you found our rooms spacious and enjoyed the facilities. The rooftop bar is definitely a favourite, and we are glad you had a good time there. Hopefully, on your next visit, you’ll get a chance to take a dip in the pool. Meeting wonderful guests like you is always a pleasure, and the owners were especially delighted to interact with you. Your kind words mean a lot to them and to all of us here at Frederick's Lodge. We look forward to welcoming you back soon and providing another memorable stay. Best regards,
VeronicaKramer123456
Stayed in Jul 2024
Solo travellers
5.0/5
Outstanding
Posted on Jul 2, 2024
Review on Frederick's Lodge: I am an average white South African female, who traveled solo to Ghana, Kumasi for the first time in my life. I was greeted with a welcoming and friendly face at the Kumasi airport and we drove a scenic root to the lodge. I had to get cash for the everyday expense and the manager, Nana, kindly escorted me to the nearby mall and made sure I felt safe to draw money at the ATM. My room was lovely and the aircon in the room was a bliss. Daily housekeeping ensured fresh towels and a neatly made up bed and restock of the beverages. The fresh fruit at breakfast was great, I loved the exposure to the local cuisine, which is very much for the chili and hot pepper lovers and not for the salt only kind of girl. Never the less the food specially prepared for me was fantastic. The local bear was a good compliment after a long and hot day. I like good quality linen on my bed and I was very pleased with the quality. Review on Kumasi: I used an E-sim, but I think it would be best to get a local sim and get a data package from MTN. Bolt worked great, I never had to wait longer than 5 min for a ride. The area is safe, the locals are super friendly and everyone is welcoming and service driven. The Shoprite in the mall is a good supermarket for getting what you need. The trip into town to see the local market, was an experience, I suggest get a local to accompany you. It is a busy place and getting there and back will be challenging without some assistance. Learn a few words in their local langue Twi, it goes a long way and you will be liked even more, if that is at all possible. Overall experience of my work trip in Kumasi: It was great, I loved every second I was there. I can def recommend Frederick's Lodge for accommodation and meals. Hope you enjoy the lovely Kumasi, like I did. Thank you Nanna and staff for your labor of love, it shows and it is appreciated. Veronica Kramer
Response from Property: Dear Veronica, Thank you for your wonderful review and for taking the time to share your detailed and positive review of Frederick's Lodge. We are thrilled to hear that your stay with us was enjoyable and that you felt welcomed and well cared for during your visit. It is heartwarming to know that you appreciated our hospitality from the moment you arrived at Kumasi airport and throughout your stay. Nana and the entire team at Frederick's Lodge are committed to ensuring our guests feel safe and comfortable, and it’s wonderful to hear that their efforts made a positive impact on your experience. We are delighted that you enjoyed the comfort of your room, the quality of our housekeeping services, and the local cuisine. It’s always our goal to provide a pleasant and memorable stay for all our guests, and your kind words are a great encouragement to our team. Thank you for also recommending Frederick's Lodge to future travelers. We truly appreciate your support and look forward to welcoming you back to Kumasi and Frederick's Lodge - Your home away from home - in the near future. Warm regards,
will m
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 14, 2024
Excellent conditions all round, courteous service and an exceptionally clean environment. All inclusive delicious breakfast and decent pool to cool off in. Fully air conditioned indoor spaces with option to control individual room temperatures. First choice accommodation when visiting Kumasi.
Response from Property: Dear Cherished Guest, Thank you so much for taking the time to leave such a glowing review of your recent stay with us! We are so glad you enjoyed our excellent conditions, from our friendly service and super clean environment to our tasty breakfast and refreshing pool. It is also great to know you appreciated the air-conditioned spaces and the option to control your room temperature. It's all part of our way of making you feel at home, even when you're away from home. We strive to create the best possible experience for our guests, and your kind words affirm that we are on the right track. We are honored to be your first choice accommodation when visiting Kumasi and look forward to welcoming you back on your next visit to "your home away from home." Thank you once again for your feedback and support! Best regards,