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Latest Reviews for Kumarakom Hotels

Paradise Resort
3.8/558 Reviews
Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was ”the rule within the resort should be same for all guests.” The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort management should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.
The Zuri Kumarakom Kerala Resort & Spa
4.2/549 Reviews
This place clearly is past its prime from the looks of it. Our Deluxe Lagoon view room is past its ‘best by’ date. The furniture is fraying, the mirror has big stains, the room had a stink when we checked in, the aircon works only at one setting - 19 degrees. The woodwork has been shoddily repaired, the glass door has turned yellow with grime. The maintenance and upkeep of the property evidently de***ds serious attention. Sadly, when I attempted to show some pictures of the room to the ***agement, it barely caused any concern. I was informed that the extended Covid lockdown - and the tropical climate and moist air, has taken a huge toll on the property. In other words, we really can’t do much! However, supposedly a revamp of the property is underway - doesn’t help us though. While the explanation maybe valid, the nonchalant response was galling and totally unexpected. And any way, why shouldn’t we, as paying guests, expect better? At breakfast this morning, the papaya was un-ripened, the pineapple was overripe and discoloured. And the best. - they couldn’t find decent, fresh and ripe local bananas to serve! At lunch, the Thai green curry was spicy - so spicy and none of us four could eat more than one spoon. We refused to eat it and asked them to take it back. Yet amazingly, it appeared on our bill - no apologies offered. Naturally, we refused to pay for the dish. Quite eventful first 24 hours.
Taj Kumarakom Resort and Spa Kerala
4.6/555 Reviews
Here’s a review you might consider: We had an incredible stay at Taj Kumarakom! The resort is nestled in a stunning landscape with lush greenery and serene water views that truly make for a relaxing escape. The ambiance is peaceful, and the property is beautifully maintained, showcasing nature at its best. A special mention goes to Mr. Vishnu at the swimming pool, who made our experience even more memorable. His warm hospitality, engaging conversations, and attentive service ensured that my family and I had a fantastic time in and around the pool. He went above and beyond to make us feel comfortable and helped us fully enjoy our time at the pool. Thank you to the entire team at Taj Kumarakom for such a memorable experience. We look forward to returning soon!
Shivaganga Lake View Resort
3.5/55 Reviews
shivaganga lake view resort run by dedicated people who take care of your needs even in the night if you need assistance they always ready to provide, cook was very nice and akka also who ask your needs what you want to eat in dinner . good experience 😊
Rhythm Kumarakom
4.2/583 Reviews
Rhythm, kumarakom is a very homely and beautiful resort. Its pool is huge and very well maintained. Entire staff of rhythm, kumarkom is very polite and efficient. They always carry smiles on their face whenever you come across any one of them. I would like to mention mrs. Sheryl (hope i have spelled her name correctly) in vembanad restaurant ***** with their entire kitchen n serving staff have been excellent. Overall our experience has been wonderful. Food is very tasty. We tried almost everything from their menu in our 6 nights stay. Cuisine from south to north to continental to italian, all dishes were well prepared. I would give 5 stars here for entire experience and food, service. Talking about room, their pool side cottages are excellent. Very clean and well maintained. Their house keeping staff is very efficient and prompt. I would give 5 stars to them as well. Thank you!
Kumarakom Lake Resort
4.7/546 Reviews
Leaving from the resort, we had two fantastic nights on a KLR houseb oat with Vishnu and Pramut steering us through the Kerala backwaters, with its many bird species and interesting sights. Amir very kindly adapted his menus to provide a truly lovely experience of typical Kerala meals. (You need to let them know if you want a less Europeanised version of food). We really loved the lazy days of sightseeing. We thought we’d be lazing *****, ready books as the scenery passed, but the trip was fascinating and very engaging. We were lucky to be travelling before the full fleet of houseboats is out and about though off-season also meant a spectacular (in the nice sense) storm. Fascinating and enjoyable. The crew were great. We then had a day/night in the beautiful hotel resort itself, that last part of our nine days in Kerala. The staff managing the resorts many services are thorough and thoughtful. The staff at the infinity pool are on hand to help in sunshine and rain - an extra umbrella kept the rain off while we sunbathed in a downpour. We make special mention of Basin and Nandhara for their guidance and attentive service in the restaurant on our last night. Beautiful facilities. Wonderful room. What a way to say good bye to Kerala (for now!)

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Hotel Information for Tourists

Number of Hotels79
Number of Reviews747
Highest PriceS$ 2,583
Lowest PriceS$ 27
Average Price (Weekdays)S$ 270
Average Price (Weekends)S$ 276