Sun Inns Hotel Batu Caves

Sun Inns Hotel Batu Caves Reviews

Sun Inns Hotel Batu Caves

22, Jalan Seri Utara 1, Taman Wahyu, 68100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 68100, MalaysiaSee Hotel Details
Sun Inns Hotel Batu Caves
Sun Inns Hotel Batu CavesSun Inns Hotel Batu CavesSun Inns Hotel Batu Caves
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Reviews from Real Guests

7.6/10
Good
84 reviews
Verified reviews
Location7.9
Amenities7.3
Service7.5
Cleanliness7.5
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All reviews(84)
Positive reviews(67)
Reviews with photos/video(34)
Great value for money(5)
Negative reviews(17)
Guest User
Deluxe Room(No Window)
Date of stay: Apr 2026
Couple
13 reviews
10/10
Outstanding
Posted on May 16, 2026
The staff very Nice and helpful when our room no electricity. Clean and nice .
Response from Property: Thank you for your kind review and for sharing your experience with us. We are pleased to hear that our staff were able to assist you promptly during the electricity issue and that you found them helpful and friendly.
Guest User
Deluxe Room (with Window)
Date of stay: Apr 2026
Family
3 reviews
7.0/10
Posted on May 10, 2026
Best service from counter
Aleksandr Rudnik
Deluxe Room(No Window)
Date of stay: Jan 2026
Couple
32 reviews
2.5/10
Posted on Feb 20, 2026
I wouldn't recommend this to anyone. The hotel was incredibly dirty; I didn't want to stay there for a single minute. Check-in is electronic, which is very difficult if you don't speak the language. Also, there's a 50 ringgit deposit for the room.
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Response from Property: Dear Aleksandr Rudnik, we sincerely apologize for the unpleasant experience you encountered. Your feedback regarding cleanliness and the check-in process will be reviewed for improvement.
Guest User
Family 4 Room (with Window)
Date of stay: Dec 2025
Family
1 reviews
6.0/10
Posted on Jan 25, 2026
I'm booking with window room but get without window. Air cond not that much cooling. The sound of air cond compressor so irritating.
Response from Property: Dear Guest User, we apologise for the window room issue and air conditioning noise; we will investigate.
Anonymous User
Deluxe Room(No Window)
Date of stay: May 2025
Solo traveller
91 reviews
6.5/10
Posted on Jun 18, 2025
Affordable and cheap and fairly clean for short stay. Neighbour room so noisy at night, cant sleep well.
Adil07
Deluxe Room(No Window)
Date of stay: Nov 2025
Couple
4 reviews
2.0/10
Posted on Jan 3, 2026
Hard to tell. Not really good. Location is good. But for me is worst.
Response from Property: Dear Guest User, we regret that your stay did not meet expectations and appreciate your feedback.
Anonymous User
Deluxe Room(No Window)
Date of stay: Sep 2025
Travelling with friends
28 reviews
7.5/10
Posted on Oct 26, 2025
The hotel environment consider clean & tidy including inside hotel room, not bad!
Response from Property: Thank you for your review. We’re happy the environment and room cleanliness met your expectations.
Fiona Loy
Deluxe Room(No Window)
Date of stay: Jun 2025
Business traveller
8 reviews
8.0/10
Very good
Posted on Jul 21, 2025
basic and clean good room. good for a night stay. near to batu caves and eateries are nearby
Guest User
Deluxe Room (with Window)
Date of stay: Apr 2026
Business traveller
3 reviews
4.5/10
Posted on May 9, 2026
Pls update system&service room
Response from Property: Thank you for your feedback and valuable suggestion. We sincerely apologize for any inconvenience experienced during your stay. Your comments regarding our system and room service have been noted and will be reviewed for further improvement. We truly appreciate your support and hope to provide you with a better experience in the future.
Guest User
Deluxe Room(No Window)
Date of stay: Apr 2026
Couple
2 reviews
10/10
Outstanding
Posted on May 10, 2026
Layanan staff sangat friendly
Response from Property: Terima kasih atas maklum balas positif anda. Kami amat gembira mengetahui bahawa layanan daripada staf kami memberikan pengalaman yang menyenangkan sepanjang penginapan anda. Sokongan dan kata-kata baik anda amat kami hargai. Kami berharap dapat menyambut kedatangan anda lagi pada masa akan datang.
Azham_sarif
Deluxe Room(No Window)
Date of stay: Mar 2025
Solo traveller
11 reviews
7.0/10
Posted on Apr 25, 2025
everything is ok
Response from Property: Thank you for your feedback, Azham_sarif. We're glad to know that everything was satisfactory during your stay. We hope to welcome you again soon!
Guest User
Deluxe Room(No Window)
Date of stay: Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 4, 2026
Room so far ok...staff ok
Response from Property: Dear Guest User, thank you for your positive feedback. We are glad the room and staff met your expectations.
wingfung226
Deluxe Room(No Window)
Date of stay: Oct 2025
Solo traveller
6 reviews
10/10
Outstanding
Posted on Nov 18, 2025
All Good and it is very cheap. Staff is helpful
Response from Property: Dear Wingfung226, thank you for the perfect rating and we’re glad everything was good and affordable.
RajeshRS
Deluxe Room(No Window)
Date of stay: Mar 2025
Travelling with friends
5 reviews
3.0/10
Posted on Apr 14, 2025
I hope this message finds you well. I recently stayed at your hotel from 12-04-2025 to 13-04-2025, and I wanted to share my feedback regarding my experience. Unfortunately, I found the level of service and cleanliness to be very poor
Response from Property: Dear RajeshRS, we apologize for the poor service and cleanliness during your stay. Your feedback is important, and we will act on this seriously to ensure better experiences moving forward.
Guest User
Deluxe Room(No Window)
Date of stay: Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 26, 2026
clean and friendly
Response from Property: Dear Guest User, thank you for your lovely feedback. We are delighted you found the hotel clean and our staff friendly.