Varadero Hotels & Accommodations

The hotel is fine, with the effects of old age, such as the air conditioning control in some rooms does not work, the food is not varied, but acceptable according to the situation in the country, which is really annoying, it is that there is no air conditioning in the hotel, except in the rooms and in the restaurant, in the middle of summer the temperature makes the environment stifling. All the staff go out of their way to serve you, very friendly and very helpful, the lady who has quality care, very concerned and very receptive, and willing to solve things. Really, if at some point something made me forget about the heat, it was everyone's treatment of it.

May 17th - 31st This was my 8th time staying here I believe and it certainly did not disappoint. The WIFI internet was decent and available all around the resort! The food was good and acceptable. Ice cream and desserts were the best. The hamburgers were a pleasant surprise with their local condiments! The late night sports bar and grill was the place to be. Air conditioned room with sports tv, pool tables, drinks, and a grill. As long as one visits Varadero to have fun, nobody will be disappointed. It's a utopia, that's all there is to it! Please upgrade and renovate the bathrooms! Tips: - Bring your own toilet paper, candy, sauces, condiments, foaming hand soap, bathtub and shower cleanser, scrub pads, soap bars, razors, shaving foam, - Take a visit to the International bank downtown Varadero to exchange CDN or US dollars into Pesos. Easier to spend with tipping and local restaurants with Pesos. Both have both currencies just in case. - Repeat guests: ask for an extension in your room past check-out time if you need. It should be free if you are a repeat guest.

Please note this is not sanctuary, on trip.com you think you are booking sanctuary, but it is the normal grand memories. Other than that it's nice, nice staff and the food was pretty good. Would recommend just pay attention to the name, this is wrong at trip.com, you book the normal grand memories.

It was a different experience, I always travel with my family but this time I decided to go to rest and be alone with my partner, which was a bit difficult for me due to different episodes I had at the hotel. As for the service of the waitresses and shop assistants, it is very good, they really make an effort to talk to the clients and make them feel like family, the cleaning is quite good, but I must say that in terms of the food it leaves a lot to be desired, most of the Cold times, without dressings to season salads or vegetables, hot juices and without sugar, there was not a day when there was butter, mayonnaise, or any other sauce to accompany food or breakfast. There is no small oven to heat a toast or a piece of bread, the lousy presentation, if I am honest there was not a day that we ate well and that is mainly due to the little management by the managers, the rather superficial supervision and the justification with all the problems that there are right now in Cuba. Serving a hot dish or a cold juice goes beyond the scarcity that there may be. The towel service for the pool practically does not work, we were waiting all day to be able to get the towels and be able to bathe, when we complained the towels appeared immediately, Unfortunately they tend to justify what was wrong with all the economic problems that exist and that we all know. You pay for a 4-star hotel and receive 2-star service to a great extent.

The hotel service was very good, but it was a pity that the meals were a little different. I thought it was possible to use the golf course, so I made a reservation, but it was not this hotel, so I paid extra for rounding. It was too well managed to pay money and lay out.. In any case, the Varadero Hotel is satisfactory if the quality of the meal is slightly improved.

The customer service is very good, a lot of attention, the food is excellent, the hygiene of the place is very, very good and given the circumstances with the Covid excellent they have hand sanitizer in all the places the protection of the excellent employees, we had to be with 😷 all the time inside the hotel except at the pool and on the beach and at the time of being at the bar making orders as in the buffet, the workers were the ones who put whatever you wanted to eat on the plates so as not to have any contact with the Food, very good experience with everything and excellent specialty restaurants. We had a very good experience and even more so with the situation we are going through. Thanks to all the hotel workers for these good days we spent

the weather was incredible,sunshine all week long,the mattress was really bad but thank god ana teresita (public relation) was there coz after i complain about it,she found me a better room and a good mattress,thanks ana teresita for your good service,she is a really nice lady.the beach is incredible...long and wide and clean.for the food...its cuba but you always find something to eat.my maid was great too but i forgot her name,juan carlos (luggage) and felix (doormen) are really nice people.i will go back again

hotel is using pictures of swimming pool, which they do not have. it belongs to other hotel and if you want to use it, than need to pay extra 35 usd/day per person. Breakfast choice was fine, room clean and with working AC, but...located between 3 night clubs/disco. that means loud music every day between 9pm and 4 am. Even strongest clubbing lovers were tired. breakfast and check in has place in other hotel. in general, I do not recommend.

This is the second time I made a reservation for my family as I cannot travel to see them and my own experience here a couple of years back was extraordinary! The service in this hotel is unheard of! They are just to kind! All of them..just angels! For those who haven’t visit, this is one to give it a try…I promise you won’t regret it…aaand cannot even start mentioning the cost effectiveness of this one! You have all type of activities available, and Great food….This is what value for money is meant for ❤️❤️❤️❤️ besitos a todos en el staff! Gente increíble!

Ocean and beach fairy tale 😍 First, the good stuff: the area is gorgeous. Special thanks to Eliezer and Senin. Very competent managers, they speak Russian well, they help with “unsolvable” issues, and in general I have very warm impressions from them. Delicious ice cream and cocktails, depending on the season they serve fish and seafood. February turned out to be off season. There was fish, but not super often. Grill zone - very good meat. And beef and pork and chicken. Pineapples and papaya. Of course the ocean!!!! The biggest plus. That's why we flew for 14 hours. We walked the entire shore - our part of the beach turned out to be the best in our opinion. Wide shore, sun loungers do not stack on top of each other. Quiet. Now about the negative))) First we checked into a bungalow (southern part of the hotel). Dark, humid, bad air conditioning, poor cleaning. Considering that they left chocolates and money, not very good. The bathroom floors were not washed at all. One day they took away a towel and didn’t bring any... any... at all. Neither for arms, nor for legs. They asked us to move to the main building closer to the ocean. There the situation has completely changed. There were elephants on the bed, and boats were flying. 9!!! Towels for two. Although there were 4 in the bungalow (as it turned out, we were given a foot towel as the main towel in the bungalow). Clean, bright, good air conditioning and views of the pool and ocean. Now the tips: - if you are not given something, demand and ask. Most likely they will forget, you need to remind them. - take a towel with you (at least a small one). Because we were given a towel for 2 days at the beach. - You can take your own mug, but disposable glasses were thrown away in front of us. - take plenty of sunscreen. They burned out in the first days. - the most season is from June to November. December - March winds can be strong. Ideal month - October - leave a tip. Locals will be happy with chocolates and primitive medicines (no-shpa, paracetamol, spazgan), but it’s not difficult for us In general, except for the moment of relocation and problems with the towel, everything was excellent. 👍