Sheraton Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Sheraton Hanoi Hotel
No.5 of Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, 10000, Vietnam
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The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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Highlights
Ideal location
Airport pick-up available
Free parking
Delicious breakfast
Lots to doAmenities
Sunbathing Area
Outdoor swimming poolFree
Sauna
Spa
Massage Room
Executive Lounge
Fitness RoomFree
Private parkingFree
All Amenities
Property Description
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.
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4.3/5
Very Good10mins drive from main tourist attraction, quiet surroundings
All 67 Reviews
Surroundings
Airport: Noi Bai International Airport
(21.2km)
Train: Hanoi Railway Station
(5.3km)
Train: ga Phúc Yên
(32.6km)
Landmarks: Chùa Kim Liên
(210m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Executive Suite Non smoking
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Sheraton Club Room
1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Presidential Suite
1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Sheraton Club King Room
1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
7
Imperial Suite Non smoking
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
5
Ambassador Suite Non smoking
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
4
Grand Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Twin Room
2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Executive Suite
1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
5
Grand Deluxe King Room Non smoking
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
6
Sheraton Club Twin Room
2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Imperial Suite
1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Grand Deluxe Twin Room
2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Grand Deluxe King Room
1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe King Room
1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
5
Ambassador Suite
1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
67 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.1
- Location4.3
- Service4.3
Average for similar properties in Hanoi
AI Summary
Located near West Lake, the accommodation provides easy access to amenities and transportation. Guests enjoy a variety of breakfast options and appreciate the helpful, Korean-speaking staff. Some find it overpriced.
Karen Grace
December 11, 2024
My stay at the Sheraton Hotel was absolutely fantastic! From the moment I arrived, the service was exceptional. The front desk staff was friendly and efficient, making check-in a breeze. The room was spacious, modern, and spotless, with a very comfortable bed and all the amenities I could ask for. I especially appreciated the high-quality toiletries and the in-room coffee maker. The hotel's location was also ideal, with easy access to [mention nearby attractions or business centers]. I enjoyed the delicious breakfast at the restaurant and the cozy ambiance of the lobby bar. The pool and fitness center were well-maintained, and I had a relaxing time there. I highly recommend the Sheraton for anyone looking for a luxurious, yet comfortable stay, and I will definitely return on my next trip!
Eon Jui
January 1, 2024
Located just next to west lake, has a good view. However the surroundings don't have much stuff, especially local foods. Shout-out to the staffs for being super helpful! Overall very satisfied.
Alexlimdx
January 10, 2024
10mins drive from main tourist attraction, quiet surroundings
Shangaorenzhiyuan
October 17, 2022
Hotel is some old.But the service is very good and the buffet is also very very valuable.A lot seafood include big tiger prawns and can not image only 600K-700K.
Much better than intercontinental landmark 72 charge 1.3 million but without valuable seafood.
Guest User
May 24, 2024
Excellent!
Guest User
April 25, 2022
Everybody was kind. Everything looks not bad(Western style). I had a good memory about the hotel.
Guest User
June 17, 2024
The service is very good, the Vietnamese noodles are delicious
The hotel environment is good, the room space is quite large
The overall price-performance ratio is OK, but it may be a little expensive for Vietnam's price level.
Original TextTranslation provided by Google
Ava
November 12, 2024
It would be better if there was an option to pay without pre-authorization
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor swimming pool
Free
Sauna
Spa
Additional charge
Massage Room
Executive Lounge
Fitness Room
Free
Private parking
Free
Priority airport pick-up
Additional charge
Car Rental
Tennis Court
Billiards Room
Café
Taxi booking service
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Bicycle Rentals
Additional charge
Guest Laundry
Spa
Fitness Room
Meeting Room
Multi-Function Room
2 Restaurants
Hemispheres Steak & Seafood Grill
Cuisine: Seafood
Business hours: [Mon - Sun] 18:00-22:30
Oven dOr Restaurant
Business hours: [Sun] 06:00-10:00, 12:00-15:00, 18:00-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Pool Bar
Swimming Pool Umbrella
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Free
Bicycle Rentals
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Japanese
Korean
Vietnamese
Food & Drink
Café
Room Service
Lobby Bar
Snack Bar
Health & Wellness
Billiards Room
Tennis Court
Fitness Room
Free
Massage Room
Sauna
Sunbathing Area
Spa
Additional charge
Hairdressing
Manicure
Hair Removal Service
Personal Trainer
Public Areas
Barbecue
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Gift Shop
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Central Ventilation System
Garden
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Meals Available
Books or Audio/Video Products for Children
Children's Pool
Business Services
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Coworking Spaces
Accessibility
Accessible Rooms Available
Assistive Listening Devices
Braille Signage
Handrails in Stairways
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Free Extra cot: Free |
Children 2 years old and over | VND 690,000 (approx. S$ 36.15) per person per night |
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–11 years old | VND 247,500 (approx. S$ 12.97) per person |
Children 12–17 years old | VND 495,000 (approx. S$ 25.93) per person |
Adult | Buffet:VND 495,000 (approx. S$ 25.93) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2004
- Renovated: 2018
- Number of Rooms: 299
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors.
Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.