84 Reviews
KAWASAKI NOIBAI AIRPORT HOTEL
Hanoi|1.27km from Noi Bai International Airport
If you are expecting a five star resort for the cost of a hostel you will be disappointed. If you are expecting friendly staff, that you may have try to communicate with because you are in their country, and you don't judge the area as unsafe because there are not many street lights, I think you will appreciate a stay here. I had a great experience with the staff. We arrived late at night, had little to no trouble getting into a room and we were more than satisfied with the room we were put in. The mattresses were stiff, but I did not find them any more so than other places in Vietnam. English communication was not as easily done, however, the staff was obviously trying to be very helpful in communicating with us. We utilized Google Translate and had no issue getting information for the stay. Also, I am in Vietnam, so I would expect that it is partially on me to try to communicate in Vietnamese. The hotel is in a back alley entrance with not many lights around. I would not call it dangerous. I walked around later at night and was able to find a family restaurant nearby as directed by the staff, as well as there were locals in a nearby square doing what looked like a communal dance class. The next morning the same square was filled with an organized volleyball match. It hardly seemed like a spot that was sketchy, more just dark. The area is not busy late at night as it is not surrounded by residential housing and it is about 2 km from the airport. The breakfast was a bit of fusion cuisine between local foods and western food. You could eat your fill of either, and the location is the top floor of the hotel giving it a nice view of the surrounding area. Again, a quick glance from that vantage point puts the alley entrance as a scary area into a different perspective. Lastly and most importantly, we had a special request with some luggage difficulty we had in our travels. It was a ridiculous thing for us to request from the staff and they went above and beyond to help us out. I would have no issue staying here again. Also, if there was a problem with the stay, I think I would have no problem sorting it out appropriately with the staff that I met there. 
117 Reviews