Crystal Orange Hangzhou Binjiang Baolongcheng Hotel Reviews
Crystal Orange Hangzhou Binjiang Baolongcheng Hotel
No.509 Guokang Street, Binjiang District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Crystal Orange Hangzhou Binjiang Baolongcheng Hotel Guest Reviews
4.9/5
Perfect
1845 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(1845)
Positive reviews(1831)
Reviews with photos/video(826)
Delicious breakfast(206)
Friendly front desk staff(181)
Many amenities(80)
Convenient parking(76)
Perfect for business trips(40)
Fantastic river view(29)
Excellent TV(10)
Tasty coffee(9)
Negative reviews(14)
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Sep 22, 2024
Everything was nice and cozy but only staff cant speak any English at all even the word check out they didnt understand. So I deducted one star out of five from service part.
Response from Property: 尊敬的賓客:您好!感謝您選擇桔子水晶杭州濱江寶龍城酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Family
23 reviews
4.5/5
Great
Posted on Dec 23, 2024
Good option with nice breakfast, polite and ready to help staff
Response from Property: 尊敬的賓客,您好!非常感謝您選擇桔子水晶杭州濱江寶龍城酒店並給予關注和肯定。您的支持與鼓勵是我們不斷前進的動力,願我們陽光温情的服務為您帶來至尊的服務體驗。歡迎您再次光臨!
Guest User
Superior River-view Double Room
Stayed in Mar 2024
Couples
1 reviews
4.5/5
Great
Posted on Apr 28, 2024
Hotel is very handy for walking/cycling promenades up and down the river bank. Room on floor 24 gave a fabulous view of the area. Room and restaurant (breakfast) were great. Not central for shops.
Response from Property: Dear Guest: Hello! Thank you very much for staying in the hotel and giving comments. I am glad to see your recognition of our work. With your trust, we are constantly enterprising and ready to bring high-quality services to every guest. We look forward to your visit again! Hotel General Manager: Liu Yang
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
2 reviews
4.7/5
Amazing
Posted on Jun 3, 2024
Kind staff, clean rooms, breakfast was good, includes laundry rooms.
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again! Hotel General Manager: Liu Yang
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
27 reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
Orange hotel is always a good choise. Well located. Good stay for the entire family.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us [located by the beautiful Qiantang River]. We are very touched that you remember the good times here [700 meters to the right, shopping plaza Baolong City]. It is our unshirkable responsibility to let guests enjoy a good stay experience [Smiling Service]. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Queen Room
Stayed in Oct 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
goood
Response from Property: 尊敬的賓客:非常高興從您的留言中得知水晶給您留下如此美好的印象,希望您未來可以繼續關注桔子水晶杭州濱江寶龍城酒店,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Oct 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 19, 2023
good!!!!!
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可【位於優美的錢塘江邊】,您記住了在這裏的美好時光讓我們心裏很感動【往右700米購物廣場寶龍城】讓賓客享有美好入住體驗是我們義不容辭的責任【微笑服務】,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
YudabajiaoPZ
Superior Queen Room
Stayed in Dec 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
Very clean hotel, newly renovated, everything is brand new, no smell, and there is a big speaker. There are many parking spaces, so you don't have to worry about no parking spaces if you drive by yourself. The breakfast is rich and the restaurant is large and not crowded. The lady at the front desk is very enthusiastic, and she also kindly gave me a few bottles of water to take with me on the road when I checked out. The transportation is convenient, and it's very fast to get there after getting off the Fuxing Bridge. The surrounding environment is also very good, and you can walk to the riverside in a few steps. After dinner, taking a walk to see the night view makes people feel happy. A great value choice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jan 6, 2025
The environment is very good, the room is clean and tidy, the facilities are complete, the service is thoughtful, the front desk is warm and the service is quick. The breakfast is also very delicious, with a lot of food. It was a good stay experience and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
lebonaldo
Deluxe Queen Room
Stayed in Nov 2024
Business travellers
10 reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
I often stay at this hotel on business trips. The environment is good, the decoration is new, and the pillows are very comfortable. The facilities downstairs are quite complete, and there is a 24-hour convenience store, Bawang Chaji and McDonald's.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your good comments, praise, and sincere affirmation will fill our hearts with strength. Your trust and support are the driving force for our continuous progress. Your praise is the greatest recognition for us. The employees of Orange Crystal treat every guest as a family member. We will repay you with better service. Sincerely look forward to meeting you again!
Wudidexiaojinguangshanshan
Superior River-view Double Room
Stayed in Nov 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Dec 31, 2024
I haven't stayed at Orange Crystal for a long time. The experience was great. I upgraded the room type and watched the New Year's Eve fireworks. The service of the front desk lady was also very considerate.
Original TextTranslated by Google
Response from Property: Dear little master, thank you for your praise and for sharing your wonderful experience. Your satisfaction is the driving force for our efforts. We look forward to meeting you again in the vast sea of people.
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Solo travellers
15 reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
I stayed for two nights and was really satisfied. The front desk was warm and the aunt who stayed for me did a good job cleaning. This is a very warm hotel.
Facilities: Very good. The first choice for business trips. Although I was alone, I was very satisfied.
Hygiene: Very good. Very satisfied.
Environment: There is food downstairs. It is very close to the pediatrics. It is one traffic light away from Binjiang Commercial Building.
Service: Very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support! Life is a test paper, it has multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope we will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
Guest User
Family Room With River View
Stayed in Nov 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
The room was great, clean and tidy, and you can see the river view from the room. The service of Miss He at the front desk was very warm and thoughtful, and she was very patient in helping me check in and check in with the members! It was a good decision to choose to stay here during Christmas.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Orange Crystal Hangzhou Binjiang Powerlongcheng Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you the supreme service experience. Welcome to visit us again!
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
The room is very clean and tidy. They upgraded me for free. I will come again next time if I need it. The location is very convenient
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.
Dingqi827
Superior Queen Room
Stayed in Nov 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
After watching Zhang Xinzhe's concert, I came to this Orange branch. The counter clerk was very friendly and took the initiative to upgrade the room: quiet. The room was much bigger than we thought, and it was on the high floor we liked. The restaurant's buffet breakfast was good. It is a hotel with a high cost performance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.