To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1486)
Positive reviews(1470)
Reviews with photos/video(418)
Friendly front desk staff(162)
Delicious breakfast(63)
Near shopping area(54)
Perfect for business trips(47)
Convenient for shopping(45)
Stayed multiple times(19)
Awesome kitchen(13)
Tasty coffee(6)
Negative reviews(16)
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on May 6, 2024
It was very nice and clean hotel. There are kitchen, kitchen staff, and clean bed linen. They do cleaning service every day. They also have laundry machines and individually packaged laundry detergent for single use in common area. It is very good for travelers.
If I’m allowed to say two things, it would be better to have a sponge for washing dishes in the room. And shower water pressure was a little weak compared to Japan though it’s still fine.
All staff are very kind. Thank you very much.
6/20
Response from Property: Dear family, thank you for staying and sharing your stay experience. Thank you for your support and affirmation. Your feedback is very important to us. We will continue to maintain what we have done well, and actively correct any shortcomings. We hope to meet you again in the future. Wishing you good health and all the best!
SOHRAB
Selected Twin Bed Room
Stayed in Jun 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Sep 5, 2024
Loved it
Response from Property: Dear family, thank you for your support and affirmation. Your feedback is very important to us. We will continue to maintain what we have done well. We hope to meet you again in the future. Wishing you good health and all the best!
Yumi
Selected Queen Room
Stayed in May 2024
Solo travellers
1 reviews
4.2/5
Very Good
Posted on Jun 24, 2024
Very good service and willing to help
Response from Property: Dear family, thank you for staying and sharing your stay experience. Thank you for your support and affirmation. Your feedback is very important to us. We will continue to maintain what we have done well, and actively correct any shortcomings. We hope to meet you again in the future. Wishing you good health and all the best!
Celine
Family Suite
Stayed in Oct 2023
Family
4 reviews
3.7/5
Posted on Nov 28, 2023
Nice place to stay, great service but limited choice for breakfast
Response from Property: Dear family, thank you for choosing the MCC Hotel Hangzhou Grand Canal for your first accommodation.We will continue to improve the quality of breakfast, thank you for your support. Looking forward to your next visit. Wish you a happy life!
Guest User
Superior Queen Room
Stayed in Dec 2023
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
Everythings good especially price is outstanding
Response from Property: Dear family, thank you for choosing the MCC Hotel Hangzhou Grand Canal for your first accommodation. Thank you for your support and encouragement. We will never forget our original intention and continue to work hard to improve the quality and services, Looking forward to your next visit. Wish you a happy life!
Tan
Superior Queen Room
Stayed in Jul 2023
Other
34 reviews
4.2/5
Very Good
Posted on Aug 6, 2023
Good stay n very ideal for trip to hangzhou… have chance would love to visit again
Response from Property: Dear family, thank you for choosing the citadines Wulin New Town Hangzhou for your first accommodation.We will continue to improve the quality and services, thank you for your support. Looking forward to your next visit. Wish you a happy life!
Subbarao
Superior Queen Room
Stayed in May 2023
Business travellers
14 reviews
4.7/5
Amazing
Posted on Jun 9, 2023
Stay was comfortable but breakfast choice was limited away from business location
Response from Property: Dear family, thank you for choosing the citadines Wulin New Town Hangzhou for your first accommodation.We will continue to improve the quality of our breakfast and services, thank you for your evaluation and support. Looking forward to your next visit. Wish you a happy life!
Guest User
Selected Queen Room
Stayed in Nov 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
The room environment is good, the front desk and waiter have good service attitude! The hotel is located in a quiet place, convenient for travel, and the room is suitable for a drink!
Original TextTranslated by Google
6/12
Response from Property: Dear family, thank you for staying at Hangzhou Zhongye Hejing Hotel Yunhe Branch! Gold and silver awards are not as good as your praise. It is our eternal pursuit to let every family member enjoy the comfort and convenience of home during the journey. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travel more convenient and fast. The hotel rooms are equipped with open kitchens, microwave ovens and small refrigerators, so that you can cook at any time, so that health and deliciousness coexist. The third floor of the hotel is also equipped with free self-service laundry and gymnasium to escort your beautiful life! Sincerely look forward to meeting you, wishing you a happy family, smile often, and a lot of money!
Guest User
Selected Queen Room
Stayed in Dec 2024
Business travellers
20 reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
The facilities in the room are very good, the service attitude of the waiter is also very good, and the price-performance ratio is high. I will choose to stay in the hotel next time I go on a business trip
Original TextTranslated by Google
Response from Property: Dear family, thank you for staying at Hangzhou Zhongye Hejing Hotel Yunhe Branch! Gold and silver awards are not as good as your praise. It is our eternal pursuit to let every family member enjoy the comfort and convenience of home during the journey. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travel more convenient and fast. The hotel rooms are equipped with open kitchens, microwave ovens and small refrigerators, so that you can cook at any time, so that health and deliciousness coexist. The third floor of the hotel is also equipped with free self-service laundry and gymnasium to escort your beautiful life! Sincerely look forward to meeting you, wishing you a happy family, smile often, and a lot of money!
Waerdejixisijujing
Premier Suite - Twin Beds Room
Stayed in Nov 2024
Family
12 reviews
5.0/5
Outstanding
Posted on Dec 16, 2024
The room is very big and beautiful, with all the necessary facilities. It is very clean. I often see the aunt cleaning the elevator when I go in and out.
Original TextTranslated by Google
Response from Property: Dear family, thank you for staying at Hangzhou Zhongye Hejing Hotel Yunhe Branch! Gold and silver awards are not as good as your praise. It is our eternal pursuit to let every family member enjoy the comfort and convenience of home during the journey. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travel more convenient and fast. The hotel rooms are equipped with open kitchens, microwave ovens and small refrigerators, so that you can cook at any time, so that health and deliciousness coexist. The third floor of the hotel is also equipped with free self-service laundry and gymnasium to escort your beautiful life! Sincerely look forward to meeting you, wishing you a happy family, smile often, and a lot of money!
Anonymous User
Selected Queen Room
Stayed in Oct 2024
Booked for others
13 reviews
5.0/5
Outstanding
Posted on Jan 13, 2025
Facilities: There is a 24-hour self-service laundry room with a dryer
Service: Very friendly, the front desk explained in great detail
The room is clean and tidy, my friends all like to stay here
Original TextTranslated by Google
Response from Property: Dear family, thank you for staying at Hangzhou Zhongye Hejing Hotel Yunhe Branch! Gold and silver awards are not as good as your praise. It is our eternal pursuit to let every family member enjoy the comfort and convenience of home during the journey. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travel more convenient and fast. The hotel rooms are equipped with open kitchens, microwave ovens and small refrigerators, so that you can cook at any time, so that health and deliciousness coexist. The third floor of the hotel is also equipped with free self-service laundry and gymnasium to escort your beautiful life! Sincerely look forward to meeting you, wishing you a happy family, smile often, and a lot of money!
Naichasanfentiangangganghao
Superior Queen Room
Stayed in Oct 2024
Travel with friends
19 reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
The room is very good and I am very satisfied. There was a takeaway that was delivered to the wrong place. The lady helped me check the surveillance and asked the security to deliver it. It was a thoughtful service. When I checked in, I asked if I had any preferences for the room and helped me choose a quiet room.
There is also a rest area on the 3rd floor where you can read books and drink coffee. It is very comfortable~
Original TextTranslated by Google
Response from Property: Dear family, thank you for staying at Hangzhou Zhongye Hejing Hotel Yunhe Branch! Gold and silver awards are not as good as your praise. It is our eternal pursuit to let every family member enjoy the comfort and convenience of home during the journey. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travel more convenient and fast. The hotel rooms are equipped with open kitchens, microwave ovens and small refrigerators, so that you can cook at any time, so that health and deliciousness coexist. The third floor of the hotel is also equipped with free self-service laundry and gymnasium to escort your beautiful life! Sincerely look forward to meeting you, wishing you a happy family, smile often, and a lot of money!
Lalamuzi
Selected Queen Room
Stayed in Oct 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
This hotel has a rich 🍽️ buffet breakfast, ☕️ unlimited freshly ground coffee, free 🆓 parking... and a 🏋️ gym!
It's really comfortable! !
The key is that there is a kitchen in the hotel room! ! There is a microwave, an induction cooker, and even pots, bowls and tableware 🥳🥳
It's really suitable for long-term stay! !
Original TextTranslated by Google
Response from Property: Dear family, thank you for staying at Hangzhou Zhongye Hejing Hotel Yunhe Branch! Gold and silver awards are not as good as your praise. It is our eternal pursuit to let every family member enjoy the comfort and convenience of home during the journey. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travel more convenient and fast. The hotel rooms are equipped with open kitchens, microwave ovens and small refrigerators, so that you can cook at any time, so that health and deliciousness coexist. The third floor of the hotel is also equipped with free self-service laundry and gymnasium to escort your beautiful life! Sincerely look forward to meeting you, wishing you a happy family, smile often, and a lot of money!
sunnymii
Superior Twin Bed Room
Stayed in Oct 2024
Travel with friends
11 reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
The room has a great view
The hotel is right next to the canal
Facilities: Very complete, with kitchen and wardrobe, short-term and long-term rental
Environment: Very comfortable, with gym and breakfast
Service: Very nice front desk
Self-service freshly ground coffee: unlimited supply, which is great, you can drink American coffee at any time
Original TextTranslated by Google
6/7
Response from Property: Dear family, thank you for staying at Hangzhou Zhongye Hejing Hotel Yunhe Branch! Gold and silver awards are not as good as your praise. It is our eternal pursuit to let every family member enjoy the comfort and convenience of home during the journey. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travel more convenient and fast. The hotel rooms are equipped with open kitchens, microwave ovens and small refrigerators, so that you can cook at any time, so that health and deliciousness coexist. The third floor of the hotel is also equipped with free self-service laundry and gymnasium to escort your beautiful life! Sincerely look forward to meeting you, wishing you a happy family, smile often, and a lot of money!
AngelFF
One Bedroom Deluxe
Stayed in Sep 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Oct 24, 2024
The service exceeded expectations. The location is very good. It is convenient for business trips. Parking is convenient. The room is clean and hygienic. I will definitely choose it again next time I come to Hangzhou for business trips
Original TextTranslated by Google
Response from Property: Dear family, thank you for staying at Hangzhou MCC Hejing Hotel Yunhe Branch! The gold and silver awards are not as good as your praise. It is our eternal pursuit to allow every family member to enjoy the comfort and convenience of home while traveling. Opposite the hotel is "Zhongda Yintai City", which is only a 5-minute walk away. There are a variety of dining and entertainment options for you to choose from. It takes more than 10 minutes to walk to "Gaotingba Subway Station Exit D" Line 4, making your travels easier. It is more convenient and fast. The hotel rooms are equipped with open kitchens, microwaves and small refrigerators, so that you can cook at any time, allowing health and deliciousness to coexist. The third floor of the hotel is also equipped with a free self-service laundry room and gym for you. Protect your beautiful life! We sincerely look forward to meeting you, and wish you a happy family, a smile, and lots of money!