Ya Hotel (Haikou Riyue Square Duty Free Shop) Reviews

Response from Property: Dear guest, thank you very much for your feedback. I am very happy to see your feedback to our hotel in your busy schedule. Our hotel rooms are concentrated on the 15th to 25th floors, with a wide view and a large parking lot. Parking is very convenient. There are charging piles within 50 meters of the hotel, which is also very convenient for charging electric vehicles. In addition, Yafan Hotel is 17km away from Haikou Meilan Airport, which can be reached in 25 minutes by car; the hotel is 1.2KM away from the Sun Moon Plaza Duty Free Shop Commercial Center, where international duty-free goods can be purchased at will, which is convenient for your travel and shopping. Thank you again for your feedback and I look forward to your visit again.

Response from Property: 尊敬的客人：非常感謝您對我們酒店服務與員工的高度評價，以及對房間大小和衞生狀況的認可。對於空調出現漏水問題給您帶來的不便，我們深表歉意。我們酒店開業一年有餘，一直致力於為客人打造優質的住宿體驗。在日常維護工作中，我們會進一步加強對各類設施設備的檢查力度，尤其是空調系統，會在客人入住前進行全面細緻的排查，確保類似問題不再發生。我們的房間不僅空間寬敞、乾淨整潔，還擁有温馨的裝修風格與落地飄窗設計，搭配席夢思品牌床墊，讓您盡享舒適。酒店地理位置優越，臨近日月廣場免税店、桫欏灣商業街、省圖書館、省博物館、省歌劇院等，並且設有免費停車場，為您的出行與休閑提供諸多便利。再次感謝您的反饋，期待您的再次光臨，我們將以更完善的服務和設施迎接您的到來，祝您生活愉快，萬事順遂！

Response from Property: 尊敬的貴賓您好，非常感謝您對小雅的讚許，雅帆酒店位於國興大道主幹道，交通非常便利；並且統一採取落地飄窗，視野明亮，酒店房間面積比一般酒店房間面積大，房間可以滿足辦公，喝茶休閑等活動的空間，讓您和家人入住更舒心愉快；服務和衞生一直是酒店非常重視的方面，是小雅緻力為您和即將到來的客人提供最基本的保障，您們的滿意是小雅的致力追求；另外酒店有超級大的停車場，您出行開車不用擔心停車問題，小雅非常期待您下次光臨。

Response from Property: 尊敬的客人： 衷心感謝您的高度評價！在雅帆酒店，我們全力為您打造優質住宿體驗。房間設計新穎，空間佈局合理，讓您盡享舒適。高樓層帶來開闊視野，城市美景或自然風光皆可入目，席夢思床墊更是保障您的睡眠質量。 衞生間與客房的衞生我們嚴格把控，一塵不染是基本要求。前台小姐姐們以温柔態度和專業素養，熱忱服務每一位客人。酒店開業一年多，始終堅持品質至上。 便利的地理位置是我們的優勢，靠近日月廣場免税店、桫欏灣商業街，周邊有省圖書館、省博物館、省歌劇院，豐富您的出行選擇。免費停車場解決您的後顧之憂。我們會持續努力，期待您再次下榻，繼續感受雅帆酒店的獨特魅力，祝您未來一切順利！

Response from Property: 衷心感謝您的高度評價！在雅帆酒店，我們全力為您打造優質住宿體驗。房間設計新穎，空間佈局合理，讓您盡享舒適。高樓層帶來開闊視野，城市美景或自然風光皆可入目，席夢思床墊更是保障您的睡眠質量。 衞生間與客房的衞生我們嚴格把控，一塵不染是基本要求。前台小姐姐們以温柔態度和專業素養，熱忱服務每一位客人。酒店開業一年多，始終堅持品質至上。 便利的地理位置是我們的優勢，靠近日月廣場免税店、桫欏灣商業街，周邊有省圖書館、省博物館、省歌劇院，豐富您的出行選擇。免費停車場解決您的後顧之憂。我們會持續努力，期待您再次下榻，繼續感受雅帆酒店的獨特魅力，祝您未來一切順利！

Response from Property: 衷心感謝您的高度評價！在雅帆酒店，我們全力為您打造優質住宿體驗。房間設計新穎，空間佈局合理，讓您盡享舒適。高樓層帶來開闊視野，城市美景或自然風光皆可入目，席夢思床墊更是保障您的睡眠質量。 衞生間與客房的衞生我們嚴格把控，一塵不染是基本要求。前台小姐姐們以温柔態度和專業素養，熱忱服務每一位客人。酒店開業一年多，始終堅持品質至上。 便利的地理位置是我們的優勢，靠近日月廣場免税店、桫欏灣商業街，周邊有省圖書館、省博物館、省歌劇院，豐富您的出行選擇。免費停車場解決您的後顧之憂。我們會持續努力，期待您再次下榻，繼續感受雅帆酒店的獨特魅力，祝您未來一切順利！

Response from Property: Dear guests: Thank you very much for your high evaluation! At Yafan Hotel, we are committed to creating a high-quality accommodation experience for you. The room design is novel and the space layout is reasonable, allowing you to enjoy comfort. The high floors bring a broad view, and the city or natural scenery can be seen. The Simmons mattress guarantees your sleep quality. We strictly control the hygiene of the bathroom and guest rooms, and spotless is the basic requirement. The front desk ladies serve every guest with a gentle attitude and professionalism. The hotel has been open for more than a year and has always adhered to quality first. Convenient geographical location is our advantage. It is close to the Sun Moon Plaza Duty Free Shop and the Alsophila Bay Commercial Street. There are provincial libraries, provincial museums, and provincial opera houses around, enriching your travel options. Free parking solves your worries. We will continue to work hard and look forward to your stay again, and continue to feel the unique charm of Yafan Hotel. I wish you all the best in the future!

Response from Property: 衷心感謝您的高度評價！在雅帆酒店，我們全力為您打造優質住宿體驗。房間設計新穎，空間佈局合理，讓您盡享舒適。高樓層帶來開闊視野，城市美景或自然風光皆可入目，席夢思床墊更是保障您的睡眠質量。 衞生間與客房的衞生我們嚴格把控，一塵不染是基本要求。前台小姐姐們以温柔態度和專業素養，熱忱服務每一位客人。酒店開業一年多，始終堅持品質至上。 便利的地理位置是我們的優勢，靠近日月廣場免税店、桫欏灣商業街，周邊有省圖書館、省博物館、省歌劇院，豐富您的出行選擇。免費停車場解決您的後顧之憂。我們會持續努力，期待您再次下榻，繼續感受雅帆酒店的獨特魅力，祝您未來一切順利！

Response from Property: 衷心感謝您的高度評價！在雅帆酒店，我們全力為您打造優質住宿體驗。房間設計新穎，空間佈局合理，讓您盡享舒適。高樓層帶來開闊視野，城市美景或自然風光皆可入目，席夢思床墊更是保障您的睡眠質量。 衞生間與客房的衞生我們嚴格把控，一塵不染是基本要求。前台小姐姐們以温柔態度和專業素養，熱忱服務每一位客人。酒店開業一年多，始終堅持品質至上。 便利的地理位置是我們的優勢，靠近日月廣場免税店、桫欏灣商業街，周邊有省圖書館、省博物館、省歌劇院，豐富您的出行選擇。免費停車場解決您的後顧之憂。我們會持續努力，期待您再次下榻，繼續感受雅帆酒店的獨特魅力，祝您未來一切順利！

Response from Property: Dear distinguished guest, thank you very much for your praise of Xiaoya from four aspects. Yafan Hotel is located on the main road of Guoxing Avenue, with very convenient transportation. It also adopts floor-to-ceiling bay windows, with a bright view, and the hotel room area is larger than the average hotel room area. The rooms are large and can provide space for working, drinking tea, leisure and other activities, making your stay with your family more comfortable and enjoyable; service and hygiene have always been aspects that the hotel attaches great importance to, and Xiaoya strives to provide the most basic services for you and upcoming guests. Guarantee, your satisfaction is Xiaoya's dedicated pursuit; in addition, the hotel has a super large parking lot, so you don't have to worry about parking when traveling and driving. Xiaoya is very much looking forward to your next visit.

Response from Property: Dear guest: Hello! Thank you very much for choosing Yafan Hotel and sharing your stay experience. We sincerely apologize for the poor soundproofing and hygiene issues you experienced. Regarding the sound insulation issue, we have realized the trouble this situation has caused you. We will conduct a comprehensive inspection and evaluation of the sound insulation facilities in the room in the future, and actively explore effective improvement plans, such as adding sound insulation materials, etc., and strive to create a perfect environment for you. Quiet and comfortable rest environment. Regarding hygiene, we always adhere to high standards of cleanliness, but this time it is clear that we did not meet your expectations. We will immediately thoroughly investigate the cleaning process and strengthen the management and disinfection of cleaning tools, especially mops and other tools that are easy to breed bacteria and produce odors. We will also strengthen employee training to ensure that every room service staff can operate in strict accordance with the regulations. Provide you with a clean and fresh living space. In addition, we will immediately arrange personnel to rectify the window safety issues you mentioned, adjust the opening and closing settings of the windows, and add safety protection measures to ensure the safety of your stay. Our hotel is located in the South District of R&F Capital, a landmark building in Haikou. It has a superior geographical location, close to many popular business districts, and provides many advantages such as rooms in a variety of styles and free parking services. We will work hard to make up for this shortcoming, welcome you again with a new attitude, and create a perfect stay experience for you.

Response from Property: 尊敬的客人： 衷心感謝您的高度評價！在雅帆酒店，我們全力為您打造優質住宿體驗。房間設計新穎，空間佈局合理，讓您盡享舒適。高樓層帶來開闊視野，城市美景或自然風光皆可入目，席夢思床墊更是保障您的睡眠質量。 衞生間與客房的衞生我們嚴格把控，一塵不染是基本要求。前台小姐姐們以温柔態度和專業素養，熱忱服務每一位客人。酒店開業一年多，始終堅持品質至上。 便利的地理位置是我們的優勢，靠近日月廣場免税店、桫欏灣商業街，周邊有省圖書館、省博物館、省歌劇院，豐富您的出行選擇。免費停車場解決您的後顧之憂。我們會持續努力，期待您再次下榻，繼續感受雅帆酒店的獨特魅力，祝您未來一切順利！