Mondi Hotel am Grundlsee Reviews

Beware this hotel IS NO WHERE NEAR LAKE HALLSTATT. Booked this hotel because Trip recommended it and listed it when searched for "Lake Hallstatt". I had to request for a cancellation after realizing there is no transport around and it is not in the same tourist spot. Even if I found a transport the traveling time would not be able to fit in my already booked cross-border train tickets and flights. I even had to book another hotel because it was required for immigration entrance clearance. Requested cancellation on 15th Feb, the hotel was supposed to provide an answer by 5.30pm and they kept delaying it.  After 3 hours delay then the hotel finally replied and rejected the cancellation. They even sent an email to "expect and welcome" my arrival right after the rejection despite I said I would not be checking in. Very well. I can see why they need to leech Lake Hallstatt to get customers. In a separate email, the hotel even said I "DELIBERATELY" choose no refund booking. Sir, I chose no refund bookings for all my bookings because I did not expect anyone would be this low and it had never happened to me before so I had 100% confidence with the hotels listed on trip.  On all the 4 hotels I had booked for my trip including the one I booked to replace you, YOU ARE THE ONLY ONE CAUSING TROUBLE AND GAVE FALSE INFO. Trip has decided to compensate me half of the fund which I think is a good gesture from them. As for this hotel? Avoid if you can even if you need to visit Lake Grundlsee.  Message to the genius behind this hotel - Be a better person. 

The room was excellent, with a beautiful lake view right outside the window. I could even hear birds chirping melodically during the day. Breakfast was also good, making it perfect for a vacation! The only downside was that the room service (or rather, the lack of thorough housekeeping) wasn't very attentive. If you needed anything, you had to ask the front desk. One evening, I asked the front desk for a box of tissues and was told they didn't have any available (apparently, they're only replenished during daytime cleaning).

Amazing place with beautiful water view

The environment is beautiful, comfortable, and pleasant. Breakfast is rich and delicious, and the service is top-notch. However, the bathroom facilities could use some improvement.

Overall is good, a little bit pricy but worth the view. Only things to note is that they are very go green, so no AC.

Super nice hotel, definitely will stay again.

Ambiance: Great Hygiene: Very clean

really nice hotel. indoor swimming pool, nice breakfast with great lake and mountain view. very helpful staff members!

Excellent view

The room was nice with a kitchen, the view was beautiful, and the service was good. The buffet breakfast was excellent, surpassing some five-star hotels in Europe. Dinner was outstanding and reasonably priced, making it suitable for a relaxing vacation.

Facing the lake, it's very beautiful and I was very satisfied. The buffet was very plentiful. You can stroll along the lake from the hotel, and the scenery is like a fairy tale. I would definitely stay here again.

Hygiene was lacking; there was a hair on the pillow (it was significantly more expensive than other places, but I didn't notice such a small thing, which was disappointing). The sign said "one double bed," but it was actually two single beds pushed together. One of the front desk staff acted strangely. Soundproofing was so-so; I could hear people jumping and making noise upstairs from the ground floor. The scenery was beautiful, and the restaurants were good. Carrying luggage uphill on foot was slightly inconvenient; driving would be better.

It's so much quieter here than Hallstatt. You can visit Hallstatt first and then drive to Lake Grundl, which is about a half-hour drive. The hotel has pots and cooking utensils, so you can cook your own meals on the mountain without any problem.

The hotel's environment completely exceeded my expectations. The surroundings were as tranquil and beautiful as a fairyland. I've already recommended it to friends for their vacations. The breakfast was also excellent, plentiful, and delicious. It's suitable for a relaxing stay of three days or more; my two-night stay was too short! Personally, I think it's even more suitable for a relaxing vacation than Hallstatt. There are far fewer people, and the tranquil lake view is perfect. It's my favorite hotel during this European trip, and it's my top choice for all my travels over the years!