Hotels near Galleria dello Spedale degli Innocenti, Florence

From the moment I checked in, until the moment I checked out, I was thoroughly looked after at the hotel by the friendly and professional staff. Many thanks to Alessandro on Reception and Claudio from the bar for looking after me so well. If you are travelling from the airport, catch the tram to Uscita Place which is a four minute walk to the hotel. Keep to the left when you alight the tram and the hotel is situated opposite United Colours of Benetton on Via Cerretani. The location of the hotel is fabulous as I walked everywhere. I was upgraded to a Superior King Room, which for Italy was very spacious, clean and comfortable. I asked for a room in a quiet area of the hotel and heard no disturbances throughout my stay. The hotel is not very large and very contemporary inside with a good restaurant, bar and lobby area. I had a complimentary cocktail in the bar and all of my soft drinks in the mini bar were also complimentary and unlimited free water as part of my All Accor status. The breakfast was buffet style and had a quality selection of food and drinks, and an excellent selection of pastries, which I walked off every day. I thoroughly recommend this boutique style hotel for your stay in Florence due to its excellent connection links with the airport, it's location for all the local attractions and large rooms for Italian properties.

I arrived with my septuagenarian parents on April 27 for a week-long stay. The hotel provided us with the right room classification on arrival, but I was concerned that the suite was single bathroom instead of two and the closet space was not optimal for our needs. Annamaria, Victoria and Samuele stand out as front office staff who listened and acted swiftly to help address our request for help and resolved the issue the next day. That was the first wow moment of our stay. I also recommend the breakfast (came with our reservation package) and you should take advantage of the Rooftop Bar, the view of the Duomo and across the city 360 degress is suberb. After 10+ visits to Florence, this hotel has become my new preferred location and I anticipate returning here in the years to come.

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.

Few minutes walk from the station past McDonald’s (exit the station from the left). Hotel is set back so can easily be missed. We had a room for three, one double bed and a low camp bed. Rooms made up everyday and towels changed frequently. Wardrobe with plenty of hangers, safe, complimentary water in fridge. I asked if we could have a kettle and this was no problem. Bathroom quite big, shower cubicle with toiletries. Lovely white, big bath towels. Great location for lots of great restaurants and only minutes away from attractions. Rooms are quite warm but there is air con. Breakfast consists of yogurts, fresh fruit, breads, croissants, scrambled eggs and great coffee. Hotel staff are so helpful, even printed out our tickets for one of our trips. Would stay there again, next time exit the train station from the left!

Great hotel with a perfect location. Staffs are friendly. Breakfast spread is good, would rate perfect if you cater more to Asia travellers. After 1 week in Italy, we do miss some Asia breakfast spread. My family love the cozy area on the top floor.

Traveled to Florence before COVID and stayed here I came back to Florence this year to travel again and had to book this hotel again. Great location, service and the room condition were great. I traveled alone and they assigned me to a single room that is located right next to the emergency exit in the beginning. And it was really loud since people were coming in and out. I asked the reception to change the room and they assigned me to cleaner and quieter single room. Very much appreciated.

The front office team is outstanding. Didn't manage to get his name, he was on duty on the night(9/7/2024) we checked in. Extremely patience and fed us with info. Alberto who seems to be the front office manager have been very accommodating. Thank you team. Location is great, steps from Firenze S.M.N and to most tourist spots. Will stay at the property if we visit Florence again.

I enjoy myself staying there. Staffs are very friendly, speak excellent English, and very helpful too. The room are nice and clean. Location is excellent. Will definitely come back again

Convenient location across SMN station. Hotel is clean, new and has a big lounge. Breakfast has a decent variety of choices. Good value

Great for its value of money . Walking distance to train station and main city of Florence. But if you want really close and convenient , I suggest you look between the train station and river. Service was great and rooms comfortable and clean. The bar was super cool and fun . We probably would like them to improve there gym. Maybe there swap over ping pong play room over to be the gym , it was way too small. All up we did have a great stay !