Marriott Properties in Cologne

1. I booked a two-night stay and asked for an extra key card since my camera was charging in the room. However, the key card they gave me was only valid for one day, so I had to go back to the front desk to get it reactivated. What I found odd was that the receptionist asked for my ID, which I didn't have on me (my passport). Even though I could tell her my room number and my name, she wouldn't accept it and insisted on seeing an electronic version of my passport. I found that a bit hard to understand. 2. As a Marriott frequent guest, I usually don't write reviews, but I felt this needed to be said. For a global chain like Marriott, I found the breakfast selection to be good enough for my needs. However, the lady at the egg station seemed to have a very indifferent attitude, didn't want to engage much, and had a straight face. I understand that not everyone can be overly friendly, but then a European woman walked up behind me, and suddenly the egg station lady was all smiles and said, 'Have a good day, Madam.' This really made me question her service attitude. Was it a coincidence? I'm not sure.