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The room is clean, the location is good, on the 5th roadside, but not noisy

A bit tucked away. Entrance is easy to miss on the main road. Parking next to hotel is limited but there is plenty in the adjacent office complex. Nice Mexican restaurant right next door. Staff was very competent and property was clean and well-managed.

They go above and beyond to make your stay as comfortable as possible. Quick check in and check out. Conveniently located near everything.

This was without a doubt the WORST Hilton Garden Inn I have ever had the displeasure to call home for the weekend. I checked in the day before as suggested by the website so I could skip the wait at check-in and receive a digital key on my phone. When we arrived, there was an “issue” with the system and I could not get the digital key. There was a line 10 person deep waiting to check in and 1 person at the desk. It was taking quite some time, so I tried again to get my digital key. Luckily I was successful the second time. Next, there was only one working elevator for a 5 story hotel. There was some type of sports tournament for teens, so the elevator was extremely busy. When we finally got into our room, I used the bathroom. I flushed the toilet and the handle broke! That meant that the water would not fill the tank and just kept running. I called the front desk and told them that our toilet was broken (I explained what the issue was). They sent up a man with a plunger. My husband told him that he was going to need tools and parts, no it a plunger. After 3 trips, he finally was able to fix it. It probably took so long because he had use the only working elevator! It had been a long car ride, so I was looking forward to some time in the hot tub. After waiting for the elevator for 5 minutes, I finally got to the pool/hot tub area. Just as I was about to get in, one of the kids yelled”No don’t, it’s freezing cold! I think it’s out of order.” I thanked them and proceeded to go back to my room. After waiting for the elevator (again), I wanted to fill my hydroflask with ice and just call it a night. The ice machine on my floor was BROKEN! Due to a disability, I could not just walk down one floor, so I had to wait for that one precious elevator. I got the ice, waited again, and was finally able to get back to our room. Hoping the next day would be better, we went to bed. I will say that the hotel was very quiet and clean. The next morning, we were looking forward to a nice hot breakfast (it was part of the package). We arrive at the restaurant and there is no hot breakfast. Apparently, they did not have a cook for breakfast,so we were stuck with a cold breakfast. They said they would have someone for dinner service. We had to go find a restaurant and pay for a breakfast we had already paid for. After a fun day with family, we returned to the hotel and the restaurant was dark. There was a sign apologizing blah, blah, blah. I ordered something from DoorDash. The entire stay was a complete disappointment and I will never stay at this hotel again.

Stayed at the hotel for four days. The booked room has a kitchen pan, a sofa bed, and a sofa bed for 11-year-old children. The hotel also has a self-service laundry room that can be washed and dried for about $4. Parking is free and convenient, suitable for self-driving.

Pros - they actually had a towel rack near the sink. Many hotels are forgoing this for some reason. The towels themselves where very plush, and the coffee maker can provide two cups of coffee simultaneously. Cons - Extremely poor design of the shower. In order to turn the water one, and it starts cold, very cold, there is no way to turn it on unless you’re STANDING IN THE SPRAY!! The shower has two glass panels one is a glass wall and one is a door. Of course, the solid glass panel is the one next to the spigot. The only way to reach the spigot is to get into the shower and turn it on and there is no way to predict where the water is going to hit and the nozzle is to high up to reach for most people. As a result you get to start your day with a nice cold blast of water from head to toe! But don’t worry this is in lieu of coffee. They do provide coffee in the room but if you go down to the lobby after 9:30AM there is no coffee. Period! Most hotels provide coffee in the lobby throughout the day – not this one and if you don’t have your tail feathers down in the lobby by 9:30AM you are SOL. We booked this hotel to stay their New year’s eve night and New year’s morning the maid decides it’s a grand idea to knock on our door at 9AM in the morning to see if we need service!! There are signs all over the room stating if you need service you have to let them know otherwise, they won’t bother you. Apparently, this does not apply to the day of check out even though checkout is at noon and it was a Saturday and New Year’s day to boot. I called and complained about it and was told – well you should have put your sign out that you were not to be deserved. And I replied that is absolutely no excuse given the date and that check out is not until noon! I will not be coming back and would recommend not staying here unless you like cold showers, no coffee, and being waken up early by the maid. FYI that this hotel also requires that you pay for parking and breakfast.

Absolutely one of my best experiences! Clean and convenient! Front deck is friendly.