Icon Park Hotel, Chiang Mai

Icon Park Hotel, Chiang Mai Reviews

Icon Park Hotel, Chiang Mai

310 Manee Nopparat Rd, Tambon Si Phum, เมือง, Si Phum, Chiang Mai Province, 50200, ThailandView Hotel Details
Icon Park Hotel, Chiang Mai
Icon Park Hotel, Chiang MaiIcon Park Hotel, Chiang MaiIcon Park Hotel, Chiang Mai
Check available rooms for your travel dates
We Price Match
1 night

Icon Park Hotel, Chiang Mai Guest Reviews

4.3/5
Very Good
602 reviews
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(602)
Positive reviews(585)
Reviews with photos/video(192)
Large rooms(94)
Near shopping area(36)
Average sound insulation(31)
Delicious breakfast(28)
Convenient for shopping(24)
Friendly front desk staff(21)
Perfect for business trips(15)
Easy to call taxis(5)
Negative reviews(17)
Hanksuuu
Premier Double Room
Stayed in Dec 2024
Family
1 reviews
3.0/5
Posted on Feb 3, 2025
Cons: • The hotel housekeeping staff did not clean thoroughly, especially the bathroom drain, which was clogged with hair. • Towels were not changed regularly. • The hotel’s TV is outdated and has a delayed response. • The hotel’s internet connection is poor. Pros: • The hotel has a great location. There is a bar downstairs, a supermarket, and street food nearby. • Maya Shopping Mall is just a 10-minute drive away.
Response from Property: Dear Guest User,Thank you for your kind words and the 5-star rating! We're absolutely thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found our location convenient, being within walking distance of major attractions in Chiang Mai city, and also a good pickup point for excursions like elephant safaris and night safaris.We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we were able to achieve that during your visit. We hope to welcome you back to Icon Park Hotel again soon!Best Regards,Mesa K.General Manager
Guest User
Deluxe Double Room
Stayed in Dec 2024
Couples
8 reviews
4.5/5
Great
Posted on Feb 4, 2025
Despite being told that breakfast was included, we were abruptly stopped while getting food and informed otherwise. Throughout the rest of our stay, we felt closely monitored whenever we visited the coffee corner, which created a sense of unease. On a more positive note, the location was excellent, and the remainder of our stay was satisfactory.
Response from Property: Dear Valued Guest,Thank you for your kind words and the 5-star rating! We're absolutely thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found our location convenient, being within walking distance of major attractions in Chiang Mai city, and also a good pickup point for excursions like elephant safaris and night safaris.We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we were able to achieve that during your visit. We hope to welcome you back to Icon Park Hotel again soon!Best regards,Mesa K.General Manager
Anonymous User
Twin Studio
Stayed in Dec 2024
Travel with friends
15 reviews
4.2/5
Very Good
Posted on Feb 13, 2025
It was a clean standard twin room for me and my friend. Hotel 3rd floor has a large shared dining area with cool board games to play. Breakfast buffet was good and they also provide complimentary afternoon tea and snacks. Recommended if you are solo traveler or with group of friends.
WorldObserver
Deluxe Double Room
Stayed in Nov 2024
Couples
6 reviews
3.7/5
Posted on Dec 30, 2024
Nice, clean hotel in a prime location near a mall, shopping, restaurant, and night market. Unfortunately, no amenities such as gym are available and rooms are rather small.
Lim
Deluxe Double Room
Stayed in Nov 2024
Couples
1 reviews
4.5/5
Great
Posted on Dec 12, 2024
Room quite clean. Service is good. Nearby have many amenities. Suitable for travellers who want to explore Chiang Mai old city!
Response from Property: Dear Lim,Thank you for your review. We're glad you enjoyed your stay and found our location convenient. We appreciate your feedback and will continue to strive for excellence in all aspects of our service.We hope to welcome you back to Icon Park Hotel soon.Best regards,Mesa K.General Manager
Guest User
Triple Room
Stayed in Nov 2024
Family
4 reviews
4.2/5
Very Good
Posted on Dec 12, 2024
Little far away from old city, about 10 mins walk. Besides, little smelly from toilet, it may be from drain. Anywsy, staff is helpful and accomodation fee is reasonable.
Response from Property: Dear Valued Guest,Thank you for your feedback. We appreciate you taking the time to share your experience.We're glad you found our staff helpful and the price reasonable. We apologize for the inconvenience caused by the smell from the toilet. We'll take immediate steps to address this issue and ensure a more comfortable stay for future guests.We hope you'll give us another chance to provide you with a better experience.Best regards,Mesa K.General Manager
ZOOMX
Premier Corner Double Room
Stayed in Jan 2025
Solo travellers
2 reviews
4.5/5
Great
Posted on Feb 11, 2025
There will be a night market nearby at night.
Response from Property: Dear ZOOMX,Thank you for taking the time to share your feedback on your recent stay at Icon Park Hotel. We appreciate your honest review and value your insights.We are glad to hear that you enjoyed the convenient location of our hotel, being near various attractions.Best regards,Mesa K.General Manager
Ahteong
Twin Studio
Stayed in Oct 2024
Travel with friends
9 reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
Good location and friendly staffs. Seamless experience during check in. Kids friendly area and board games available.
Response from Property: Dear Ahteong,Thank you for your kind words and perfect rating! We're thrilled to hear that you enjoyed your stay and appreciated our staff's friendliness and the amenities, especially the kids' play area.We look forward to welcoming you back to Icon Park Hotel on your next visit to Chiang Mai.Best regards,Mesa K.General Manager
Nettie29
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
5 reviews
4.5/5
Great
Posted on Oct 22, 2024
Nice and clean, very big. It's great value for the price. The room felt very empty though, just the way it's laid out. There's a korean restaurant inside the hotel but also a cafe, a bar, and KFC right outside. It's walking distance to many things around.
Response from Property: Dear Annette Yuen,Thank you for taking the time to share your feedback about your stay at Icon Park Hotel. We appreciate you rating us a 4.5 and highlighting the spaciousness, cleanliness, and convenient location.We understand your comment about the room feeling empty. We're continually working to enhance our guest experience and will take your feedback into consideration as we review our room design and layout.We're glad you enjoyed the Korean restaurant and other nearby amenities.We hope you'll consider staying with us again and experiencing the improvements we're making.Best regards,Mesa K.General Manager
Alberto
Deluxe Twin Room Without Window
Stayed in Jan 2025
Solo travellers
4 reviews
3.2/5
Posted on Feb 19, 2025
The worst 4 stars hotel I’ve ever been to regarding noise and lack of privacy. I don’t even know how it’s a 4 star hotel when it lacks the number 1 necessity of privacy. The noise is incredibly loud. You can hear everything from the other rooms nearby, literally everything, including hearing having *** at 4 am in the morning in the room opposite side of the hallway! The hallway alone is a disgrace, you can hear every footstep. The cleaners start cleaning so early in the morning and by the fact that you can hear literally everything, from 8am onwards you cannot possibly sleep, so be prepared if you had a long night out. The way this hotel is designed is disgraceful. The soundproofing is non existent. Apart from a very nice lobby, the rest is “stay away”.
Guest User
Deluxe King Room Without Window
Stayed in Jan 2025
Solo travellers
1 reviews
3.7/5
Posted on Feb 9, 2025
good locations. Front house is very attentive, but room service is only done in the afternoon. Slight smell in the room but acceptable. To summarize, it’s an average budget hotel, don’t expect too much
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay at Icon Park Hotel. We appreciate you rating us 3.7 out of 5 and highlighting the positive aspects of our location. We understand your observations regarding the amenities and cleanliness of your room. We strive to provide a comfortable and enjoyable experience for all our guests, and we will take your feedback into consideration as we continue to improve our services.We appreciate you choosing us. We hope to have the opportunity to welcome you back in the future.Best regards,Mesa K.General Manager
Guest User
Triple Room
Stayed in Sep 2024
Travel with friends
1 reviews
4.2/5
Very Good
Posted on Oct 16, 2024
Really good service, friendly staffs, nice breakfast
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your stay at Icon Park Hotel. We're glad to hear that you enjoyed our service and found our staff to be friendly.We appreciate your feedback regarding our amenities and surroundings. We're always looking for ways to improve our guests' experience.Thank you again for choosing Icon Park Hotel. We hope to see you again soon.Best regards,Mesa K.General Manager
VinhTourlegg
Deluxe Double Room
Stayed in Dec 2024
Solo travellers
5 reviews
3.7/5
Posted on Feb 8, 2025
Located Chẳng Phuaek area, near night that night market, Pizza hut and Goodbar restaurant is at the front of the hitel. Constructed 5~6 years ago, room is clean but small. Workers were kind.
Response from Property: Dear VinhTourlegg,Thank you for taking the time to share your feedback on your recent stay at Icon Park hotel. We appreciate you rating us 3.7 out of 5 and highlighting the positive aspects of our location, such as its proximity to Chang Phueak Gate and popular dining options like Pizza Hut and Goodbar.We appreciate you choosing Icon Park Hotel. We hope to have the opportunity to welcome you back to Chiang Mai in the future.Best regards,Mesa K.General Manager
Guest User
Twin Studio
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
Nearby main market area , conveniently at the walking distance from all the major attractions in Chiang Mai city , also good pickup location for the nearby places like elephant safari and night safari
Response from Property: Dear Valued Guest,Thank you so much for your kind words and the perfect 5-star rating! We're absolutely thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found our location convenient, being within walking distance of major attractions in Chiang Mai city, and also a good pickup point for excursions like elephant safaris and night safaris.We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we were able to achieve that during your visit. We hope to welcome you back to us again soon!Best regards,Mesa K.General Manager
Kumiko
Executive Double Room
Stayed in Dec 2024
Couples
5 reviews
4.0/5
Very Good
Posted on Jan 5, 2025
Nice location and spacious room. When we stay in the square side, the bar had live music until midnight and couldn’t sleep but opposite side is quiet
Response from Property: Dear Kumiko,Thank you for taking the time to share your feedback on your recent stay with us. We appreciate you highlighting the positive aspects of your experience, such as the excellent location and spacious room.We understand your concern about the noise from the nearby bar. We apologize for any disturbance this may have caused to your sleep. We will take your feedback into consideration as we continue to work with our neighbors to ensure a peaceful environment for all our guests.We hope that despite this minor inconvenience, you enjoyed your stay in Chiang Mai. We would be delighted to welcome you back on a future visit, perhaps in a room located on the quieter side of the hotel.Best regards,Mesa K.General Manager