Changshu Hotels & Accommodations

Booked the hotel on Ctrip, the location is convenient, opposite Wanda Plaza, so eating is very convenient. The decoration style of the hotel is simple and elegant, and the room is clean and tidy. During my stay, the hotel staff were warm and thoughtful, responsive to all my requests, and I felt they were cared for in every possible way. In addition, the hotel's breakfast is rich and delicious. In terms of price, I think this hotel is great value for money. Next time I travel to Changshu, I will choose H Hotel

The room was nice and clean. It was just too hot during the two days we were there because the central air-conditioning in the room couldn't adjust the hot and cold conditions. But the service was very good. I called the front desk and they immediately helped prepare a fan for hair drying. Very good! Every employee will take the initiative to say hello when they meet, they are very enthusiastic and proactive. It would be better if the girl checking in at the front desk was more enthusiastic. The specialty noodles for breakfast, mushroom oil noodles, taste great. The only regret is that the swimming pool is not open, it is indeed too busy, which is understandable.

The guest service center proactively contacted us to provide services before we checked in. After learning that my husband and I were commemorating our 20th wedding anniversary this time, we arranged a romantic guest room layout, and later upgraded us to a suite when we checked in. The breakfast and dinner buffets are also rich in variety, and all the staff I met were friendly. This time I checked in in a hurry. Next time I go to Changshu, I will continue to choose Hyatt.

Except for the shower, which has to stand in the bathtub, everything else in the room is good. The price-performance ratio is quite high. The constant-temperature swimming pool is clean, the gym has many equipments, the bath water is large, the room service is also good, there is a robot to deliver food, and the buffet breakfast is perfect.

This is a superb hotel. They will always try their best to communicate effectively with me so that I get the best they can offer. I asked them to change the room, as it had some cigarette smell, and they changed it immediately. They also have a large parking lot, which is very convenient. Needless to mention that it is free of charge. If you have to order food, now they have a robot that brings the food to the front of your door! I strongly recommend this hotel for the service and cleaning of the room.

Very satisfied. I remember that this was the Zhonghe World Trade Hotel. Yesterday, I found the name of the hotel on Ctrip. I found out that it was completely overturned and redone. The decoration has been significantly improved by several grades. The various facilities are brand new, especially the quality of the mattress. It’s great, I’m very comfortable to fall asleep, and wake up refreshed. The front desk clerk is very good, polite and decent, and someone serves tea. At first glance, they have been trained according to the standards of a five-star hotel. The price is higher than that of a budget hotel, but for someone like me who has high requirements on business trips and stays, it is excellent value for money.

Another family-friendly trip~ In one sentence, the hotel is great and I will come back again. Regarding the peak travel during the New Year period, even with the famous name of JAL, my expectations have been somewhat lowered, but the actual experience was great. It only takes less than two hours to drive from Shanghai. I feel that this place is about to become the second magic city vacation garden after Wuxi. The hotel lobby is very grand. After all, it was newly opened in 2023. It can be seen that a lot of thought was put into the design. The jade background used on both sides of the restaurant in the hotel lobby is very beautiful. It has the kind of unobtrusive heroism, and the glass window will always make people feel You see Podocarpus inadvertently, but just opposite the gate, the imitation cherry blossom tree used for blessing is a bit out of place. We moved in on the first day of the new year and were lucky enough to win a Shiba Inu doll in a lottery. Even though it was a gift, it was well made. I was very happy to take it home as a souvenir. The service staff are very nice. You can feel the joy on their faces. The staff will also take the initiative to say hello and try their best to meet their needs. However, because there are so many guests, when enjoying the executive benefits, it is difficult to wait for refreshments to be served. The time is more than an hour, and the executive courtesy time is from 5.30 to 7.30 pm. This time is a bit awkward because it will overlap with the hotel’s buffet dinner time. It would be more reasonable if it could be moved up to 3.30-5.30 pm, because the hotel afternoon Check-in starts at two o'clock, and it's just the right time to have a light snack after the tiring journey. Although the hotel was newly built in 2023, there is no smell in the room. Of course, the room is equipped with an air purifier. The executive room is on a high floor. Although it cannot overlook the full view of Kuncheng Lake, it can still enjoy a partial view of Kuncheng Lake. There are blue skies and white clouds every day these days, and you can lie in a daze all day on the small sofa. The bathroom has standard dry and wet separation, but the fogged glass function is really praised. When it is opened, the need for privacy can be considered, and the fogging can be turned off to allow sunlight to penetrate into the bathroom. I also have to praise the mirror in the bathroom. I have to say that the designer is a ****** about details. I love this thoughtful design. It is very convenient to apply a facial mask when taking a shower. Toto's Norest series for toilets is fast and responsive. The bed is also very comfortable. It is not just soft, but has a thick mattress. The mattress is also very elastic, so turning over will not affect the other half's rest. This experience with JAL cannot be said to be 100 points, but I am willing to give it 90 points, and I am very fond of JAL hotels. I will even give priority to JAL when choosing hotels in the future.

During the stay, the overall feeling was very good, there was free afternoon tea, the self-service coffee was delicious, the service was very thoughtful and enthusiastic, Miss Mengmeng was warm and generous, seeing that I was not wearing a mask, hurriedly took the mask to me, and reminded me to take precautions , don't forget to bring me a small gift and alcohol disinfection cotton pads when checking out, the subtle actions make me feel very concerned, it's great, it's worthy of praise👍

Hotel is in nice location, is clean, furniture etc is already quite old, but stay is ok for short period.

After having shared a somewhat negative experience before, it is completely right to share my experience here again after my second stay. The serious and sincere response to the previous review was reason to book a second stay without hesitation. The personal welcome on arrival, the room upgrade and welcome gift showed appreciation. The restaurant manager had already noticed my arrival and provided me with a nice cup of coffee. If you share your travel plan in advance, the front desk will arrange suitable and affordable transport with experienced drivers to and from the locations you want to visit. The rooms are diverse, spacious, neatly clean and sufficiently equipped with everything you need during your stay. The restaurant is spacious and provides a wide range and varied breakfast. An extensive lunch and dinner menu is also included. The quality of the food is excellent and their must be a master-cooker in the kitchen. The background music was in harmony of the moment. The staff are friendly, helpful and, above all, caring their guests. It is making a stay at this Pullman hotel particularly enjoyable. This hotel manages to continue to guarantee health and hygiene, without you as a guest experiencing any inconvenience. All staff deserve appreciation. Still want to appreciate 3 people particularly. - Damien, general manager, who subtly showed his attentiveness to the well-being of his guests. - Luca, restaurant manager, who knows what 'his' guests need and is able to give that little bit extra, so that you feel 'pampered' as a guest. Super! - Candice, guest experience director, (who should be mentioned first). She is modestly in the right place at the right time. With her focused attention, she gauges the needs of guests, she excels in accuracy. Special appreciation for her professional personal and business dealings. This time we had a very pleasant stay, completely in the style of Pullman. Thanks to the Pullman Changshu Leeman team!