Hyatt Regency Changshu Kuncheng Lake
Latest booking 9 hrs ago
Originally, I didn't have too high expectations for the newly opened hotel, especially during the Spring Festival. I didn't expect the actual stay to be good; The sixth day of the new year with the family to drive, the front desk manager Ryan's reception was professional and efficient. Very nice to upgrade to a lake view room. The room was very spacious and the floor-to-ceiling glass windows overlooked the Kuncheng Lake view. The package includes guest courtesy, happy hour meals are in line with expectations, breakfast is rich in Chinese and Western tastes, it can be seen that the catering service team is well-trained, although the passenger flow is large but busy and not messy and courteous; The gym and pool have no time to experience but the facilities are great for a simple visit; The only fly in the ointment is that although the air conditioning panel in the room shows cool mode, the temperature can not drop. The first night is very hot and did not rest well. After feedback to the room the next day, there is also a positive way to help solve it. Provide a vertical fan and suggest to give room change and late check-out. But considering that I don't want to bother to carry my luggage, I simply turned off the air conditioner early, some stuffy but the room temperature was finally low; Overall, the whole family's consistent feedback is a pleasant travel experience, recommended 👍
Outstanding
304 Reviews