Mercure Changshu Riverside Hotel

Passing by, if I don't pass by next time, I probably won't come. There is one thing to say, early is still possible.

During the stay, the overall feeling was very good, there was free afternoon tea, the self-service coffee was delicious, the service was very thoughtful and enthusiastic, Miss Mengmeng was warm and generous, seeing that I was not wearing a mask, hurriedly took the mask to me, and reminded me to take precautions , don't forget to bring me a small gift and alcohol disinfection cotton pads when checking out, the subtle actions make me feel very concerned, it's great, it's worthy of praise👍

The front desk service is very good, the beautiful yoyo has upgraded the room type and also provided breakfast

Thank you for upgrading the room. However, there is a problem with the air conditioner in the house, and it is still 20 degrees for one night... a bit cold

The new one is good, the room is very good except that there is no bathtub, and the bed is very comfortable. The service staff are friendly, including the hygiene aunties. The breakfast is also very rich. The cleaning needs to be paid more attention. There was hair on the floor of the bathroom in our room that was not cleaned up. In addition, the shower leak needs to be tightened by yourself. One point of complaining is that there are only two elevators, and the speed is very slow. When I checked out and went downstairs, I encountered another one for maintenance, and I waited for 10 minutes for the next floor. At present, the passenger flow of the epidemic is not large. If it returns to normal, the elevator queue on holidays will definitely explode.

The environment is good, the facilities are complete, the service attitude is good, and the hygiene is clean