Mushanxun Hotel (Changsha Yuelushan Hunan Normal Branch) Guest Reviews
4.5/5
Good
2074 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(2074)
Positive reviews(2011)
Reviews with photos/video(786)
Convenient location(359)
Convenient parking(202)
Friendly front desk staff(174)
Classy environment(167)
Easy to get around(149)
Close to scenic area(101)
Small room size(34)
Negative reviews(63)
Kader Maiga
Stayed in Mar 2023
Business travellers
44 reviews
5.0/5
Outstanding
Posted on Mar 21, 2023
Nice service everyone can like this hotel stratégique location near everywhere
Response from Property: Distinguished guests: Hello! Thank you for your full five points on our evaluation, we will take your encouragement and support to continue to work hard, I believe we will do better! Thank you for your continuous support! Wish you all the best!
Guest User
Stayed in Aug 2022
Solo travellers
2 reviews
4.5/5
Great
Posted on Aug 24, 2022
Although the room is a little small, but it was perfect at this price. Good location. Very clean and very nice service. Strongly recommended
Response from Property: Dear guests, Hello, thank you for your recognition of the hotel. It is also a great honor for the hotel to bring you a good check-in experience. I hope that the next Mushanxun Hotel is still the best choice for you to stay in. I look forward to your visit again, i wish you a happy life, all the best!
Rachelle Sapphire
Stayed in Aug 2022
Solo travellers
7 reviews
4.7/5
Amazing
Posted on Aug 8, 2022
Perfectly adequate for the price, comfy bed and clean shower. The fact that they accept foreigners and didn’t give me any hassle for booking was very welcome. Would recommend to people looking for clean and simple.
For a solo traveller, it was a good choice to book here.
Response from Property: Thank you for your comments, Welcome to the beautiful Changsha! Meet is a kind of fate, I wish you a pleasant journey! Thank you for your comments, welcome to the beautiful Changsha! Encounter is a kind of fate, I wish you a happy journey!
DANIELA
Stayed in Feb 2022
Couples
6 reviews
4.7/5
Amazing
Posted on Feb 8, 2022
Excellent hotel. It was very clean and comfortable. The staff was also very nice. Although it is far from the center area, the city is small, so it's not a big deal.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Hossam
Stayed in Jan 2022
Couples
1 reviews
4.5/5
Great
Posted on Feb 1, 2022
The hotel is so good and clean the only problem is the location ,,, it's kinda far from the city centre and all fun places but in general it's so good and the service is gorgeous.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Yuanjinyi
Stayed in Aug 2023
Travel with friends
12 reviews
4.0/5
Very Good
Posted on Sep 16, 2023
Good!
Response from Property: 尊敬的賓客:非常高興從您的留言中得知本店給您留下如此美好的印象,希望您未來可以繼續關注沐山潯酒店,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
Guest User
Stayed in Jul 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 12, 2023
The service attitude is good, the hotel is hygienic, and the front desk will respond to any needs at any time. After staying in so many other cheap hotels, this one is the most cost-effective, the best service attitude, cheap and affordable, exclusive for students, I love it anyway.
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Response from Property: Dear guests: Hello! Thank you for your 5-point praise! Beautiful time, Mu Shanxun met you unexpectedly, thank you for this fate, we will cherish it even more, and look forward to seeing you next time! I wish: well!
Guest User
Stayed in Jun 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Jun 14, 2023
There is tea and sugar in the lobby, and there are small robots delivering items, which are very cute. I especially like their environment. The front desk service attitude is also very good. The check-in process was also very fast, no extra action, all in all a pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guests: I am very glad to know from your message that this store has left such a good impression on you. I hope you can continue to pay attention to Mushanxun Hotel in the future, and tell us more about your feelings and experiences when you stay in the future. We look forward to it Your coming again!
Guest User
Stayed in Jul 2023
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jul 12, 2023
The service attitude is very good, recommended
Original TextTranslated by Google
Response from Property: A simple but powerful voice can always resound in our hearts, especially your praise, which is so full of positive energy for us, thank you for having you, thank you for meeting us!
Anonymous User
Stayed in Jul 2022
Family
4 reviews
1.2/5
Posted on Jul 23, 2022
I've never lived in such a bad place in my life... but I can't bear it if I can't bring it in Changsha for a few days for the sake of cheapness; although the fourth hospital is close to the nucleic acid point, it's embarrassing to take a taxi or walk for ten minutes and it's hot; the subway is hot. 15-20 minutes walk from the station
Original TextTranslated by Google
Response from Property: 尊敬的小主,小潯家的這個房型已經全部重新升級,裝修跟床品已經全部更換全新的,可以體驗一下。感謝您的點評,祝您生活愉快!
flyingSunstar
Stayed in Jul 2022
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 10, 2022
Come to see Sunnee Yang Yunqing's tour concert in 46LiveHouse, this hotel is the closest, and the environment is very good, well-equipped, clean and hygienic, very comfortable
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Mushanxun Hotel and for your attention and affirmation. Your support and encouragement are the driving force for us to keep moving forward. May our sunny and warm service bring you a supreme service experience. Please come again!
Anonymous User
Stayed in Jul 2022
Family
1 reviews
1.2/5
Posted on Jul 9, 2022
Bad review, bad review, bad review, the bathroom exhaust fan in the room is a decoration, the toilet smells worse than the public toilet outside, the air conditioner in the room is dripping water, and the TV wire is below, and I am worried that the dripping water will cause a short circuit, so I use a towel to absorb water. The room is cramped, the windows are small, the air is not good, plus the smell of the toilet, that's enough. The bed was also uncomfortable and creaking. The price/performance ratio of this kind of room is extremely bad. I don't know that there are so many good reviews.
Original TextTranslated by Google
Response from Property: 尊敬的小主,小潯家的這個房型已經全部重新升級,裝修跟床品已經全部更換全新的,可以體驗一下。感謝您的點評,祝您生活愉快!
Anonymous User
Stayed in Jul 2022
Other
32 reviews
2.2/5
Posted on Jul 9, 2022
On a business trip, I found a nearby hotel to rest and change my clothes. The room opened to see the bed, the bed was fairly clean, there were traces of liquid on the toilet lid, the floor drain in the bathroom was a bit slow to drain water, and there was a long hair in the corner; Mineral water, take a closer look at a bottle with less water, pick up a bottle that has been opened and used. Is this hotel room change just to change the bed, and the rest of the hygiene has not been cleaned? ? ?
In the current epidemic situation, the hotel should pay attention to cleanliness! ! !
The name of the hotel is very artistic, in fact, it is only 7 days inside.
😟😟😟
Original TextTranslated by Google
Response from Property: 尊敬的小主,小潯家的這個房型已經全部重新升級,裝修跟床品已經全部更換全新的,可以體驗一下。感謝您的點評,祝您生活愉快!
Anonymous User
Stayed in Jul 2022
Travel with friends
3 reviews
4.0/5
Very Good
Posted on Jul 8, 2022
The location is not bad, it's very close to Yuelu Mountain, and the business district is not far away. The staff thinks that the service attitude is also very good. It's okay to live in an upgraded room.
Original TextTranslated by Google
Response from Property: Hello dear lord! The problem of small rooms is limited by the main body of the property, and it is also a major pain point for Xiaoxun. For this reason, Xiaoxun also tried his best to make up for the guests who chose us from other details. For example, Xiaoxun's 100 services, such as free snacks in the room, such as free movie bar and laundry room. Each room is equipped with a kettle. Xiaoxun's home is a travel model that heats in three seconds. If you have any questions during check-in, you can call the front desk, and the friends will be happy to solve the problem for you. Finally, Xiaoxun wishes everyone a happy summer vacation!
yuyuyin
Stayed in May 2022
Other
1 reviews
3.0/5
Posted on Jun 3, 2022
The appearance of the hotel is very good-looking, a disposable toilet mat is prepared in the room, and the attitude of the hotel service staff is also quite good. However, when booking, it showed that you can enter the room at 12:00, and the front desk said that the room was not cleaned well after 12:00; secondly, a very hard and rolled paper towel suddenly appeared in the hotel's paper towel, which was obviously used by someone else. ...It makes me feel very isolated, and the hygiene needs to be improved.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions for our work! We have made improvements in time, and this time we failed to leave you with a perfect memory. We look forward to making up for it all next time (give me a chance!) We are working hard and look forward to your witness! wish all the best!