Hotels in Brussel, Brussels

The hotel is right next to the subway station, which is super convenient for transportation. It's also only about a 15-minute walk to the old town. Within a 5-minute walk, there's a KFC, McDonald's, and various supermarkets. We arrived around 8:00 AM and the front desk agent immediately checked us in, which was very thoughtful. The Asian lady at the front desk was extremely nice! The view from the window was also fantastic. However, since the room faced the street, there was a bit of noise. Overall, it's still highly recommended.

Stayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.

So close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻

The room had a classic, old-money style decor, which was generally quite nice. The air conditioning wasn't very effective, taking a long time to cool down the room. The breakfast, however, was very good with a wide variety of options. The location was excellent, right in the heart of the old town, making it convenient to get everywhere.

The hotel's location is excellent, just a 13-minute walk from the train station. It's right in the heart of Brussels, surrounded by lively and safe areas. While the lobby decor is a bit gaudy, the guest rooms, hallways, and atrium exude elegance. A special shout-out to the breakfast – it's top-notch for a European hotel!

Wins because of location. Once exiting central station, its a 30m walk to the hotel. Very convenient as it avoids needing to lug luggage across town, with the slopes and cobblestones and also saves taxi fare. Booked this to stay the night as we were going to the airport the next morning. Lobby, reception was good, room ambience was ok only. There is a mini convenience store within the hotel, with self service checkout that may be useful for some guests who arrive late. Shoe shine available on level 1. Excellent gym. 24H Gym is new, clean smelling, towels and sanitiser provided with mood lighting you can choose, and 2 treadmills that face the central station. Room view was of central station. Space adequate to open up luggages. 2 twin beds were placed quite close together. Bedding clean, fridge was cold, kettle available. Toilet had a bathtub, no separate shower area. Water pressure good. Marble tiles are nice, but have some yellow stains after years of use, toilet still clean. Crabtree toiletries. After running sink water for a while, it became very hot. And it could not be adjusted. Informed reception and they sent someone up but he couldn't help as well and asked us to use the bath tub spout instead. Not sure how this can be resolved.

Hotel issues Different rooms with different problems. Have to keep packing and changing rooms, but still no room can be perfect. Air conditioner problem Low water pressure and unstable water temperature No ventilation in the bathroom No telephone in the room Curtains fall off and cannot be fixed Short of hands, only one person on duty at the front desk New arrival guests have to wait at the gate until front desk available. Manager strictly followed her working hours, weak problem-solving efficiency and no service sense. more details in Chinese ... 旅游回来一个月了，想想还是要把不好的体验分享出来，让其他人避雷。 6月21日-24日在这酒店住了3个晚上，总体概括就是：没有一个房间是完全没有问题的，而且酒店处理效率低、经理态度傲慢。 第1天，派给我们的第1个房间，空调正常，但浴室无通风、水压低、水温难以控制，而且床头没有插头无法充电，也没有电话，联系前台要亲自下楼。前台人员上来检查，确认情况后同意换房。 去到第2个房间，问题反过来了，浴室水压水温都正常，床头也有插头有电话，但最大问题是，空调不正常！欧洲高温天气众所周知，没有空调根本没法睡啊。 店员表示当晚没有其它房间可以换了，而且上述问题也无法保证次日能解决，我们第2天早上要打包寄存行李，等重新派房。 于是，第1个晚上的解决办法：在B房间洗澡，然后回A房间睡觉。 第2天，大概晚上8点回到酒店，大门在晚上如果前台不在是要刷房卡才能开大门的。因为还没有重新派房，我们也没有房卡，前台没人，拍门也没人回应。没办法，只能翻出预订确认单上酒店电话，打了个国际长途，叫人来开门。是不是有点匪夷所思？前台店员说，因为只有她一个人，刚才上楼上房间处理问题了。我说没房卡进不去，前台没人进不去，那新入住的客人岂不是要一直等在门外？难道没有晚上来办理入住的客人吗？店员只有不断的说sorry，因为确实只有她一个人。 好不容易上房间了，结果发现窗帘是掉落的。因为层高比较高，没有工具也没法把钩子重新挂上去。请了前台的人来，说要第二天上午house keeping的人才能搞。为了不要再换房，我们只能让步接受，做好戴眼罩的准备。当时对店员表示对两天房间的各种问题表示不满，店员除了说sorry，啥都解决不了，让我们第二天跟他们经理说。但经理的上班时间就是我们外出的时间，根本没法碰上啊。 第3天，早上出发前特地到前台提醒，记得让house keeping处理掉落的窗帘。下午回到酒店比往常稍早，发现窗帘根本没搞好。到前台，居然碰到了酒店经理，但人家已经换好衣服准备下班了。跟她理论了一番，为何又等了一天，问题还是没解决。美女经理除了说sorry，就是说他们没有工具可以搞，还说早上问我们要不要换房，是我们拒绝了。你们house kepping能把窗帘搞好，我为啥还要换房呢？！还说她已经下班了，这个问题等明天上班再处理。第二天我都要离店了，还跟你理论个啥？！真的很恼火，我表示要投诉的。美女经理保持着职业微笑，表示sorry我也解决不了，而且我要下班了。真的被气到了！一通电话打到携程去投诉。平台态度和处理结果倒算可以，最后给了点补偿，以平复我这异常不满的情绪。 上述很多问题都无法用图片展示，当时也没有特地拍照，只有窗帘问题，因为要下楼跟前台沟通，所以拍了照。 看着评分4.5，交通便利等优点，选择了这家酒店。一心想着连住3晚，结果在1家酒店就挪了2次窝（按酒店经理的打算，得挪3次）。旅途原本就疲累，还要遇上这样的糟心事，真的非常无奈，心累啊！

This was the cutest and coziest hotel I have ever stayed in! The room is tiny & the shower is right in the middle of the room with clear glass, but since it was just me and my partner that was not an issue. The toilet is in its own private room. The staff at the front desk were extremely helpful & kind during our stay. It does get quite loud at night as the hotel stands right above a busy street w/ bars & restaurants, but that did not bother me whatsoever. The location was perfect as it’s a quick walk to every spot in Brussels essentially. If I ever return to Brussels I will be sure to book at this hotel again, it was truly the best hotel I’ve stayed in. HIGHLY recommend.

This hotel definitely deserves a five-star review! First off, the decor is quite business-oriented, but it's not cold or sterile; it actually has a touch of artistic flair. The view from the room is also fantastic. Downstairs, there are plenty of convenient dining options, and getting to any downtown attraction is a breeze. The attention to detail in the room design is remarkable. The front desk staff are incredibly friendly, and breakfast doesn't feel rushed at all, even if you stay a little past the official time. My overall experience at this hotel was excellent. I'd definitely choose to stay here again on my next visit. Five stars!

The service was incredibly warm and friendly; they even helped us store the chocolates we bought in the kitchen fridge. The toiletries were AESOP, which was a nice touch. However, the shower design is a bit flawed, as water easily splashes out of the shower stall. During breakfast, there was only one staff member, and I felt a bit sorry for him. He was incredibly busy, practically running around – he could easily be an Olympic race walking champion, haha!