Hilton Brussels Grand Place

The hotel location is perfect as it just located near to the Brussels train station. And breakfast is good as well.

I just purposed to my girlfriend one day before we went to brussels and since the first day we arrived the air conditioning was broken, we had to slept through sweat the entire night, all they gave us was one fan. It was a horrible memory we has so much luggages and choosing the Hiltons was because we trust in the brand and quality but we had to park on a further distance from the hotel because there was a taxi mafia crew in front of the hotel, they did not had bell services and didn't offer any help we had to drag our luggages all the way to our room ourselves. After waking up and going down to complain about the broken air conditioning while they should has already made a remark since we reported it, they just send a mechanic to fix it and didn't try to compensate for any emotional damages caused by these events. And now I have to go back there again next month because I already booked and paid for it, can't wait for what surprises is waiting for me there again...

Very convenient location next to the train station. We had to travel to nearby cities and was perfect. Clean and standard services as you would expect for Hilton.

Wins because of location. Once exiting central station, its a 30m walk to the hotel. Very convenient as it avoids needing to lug luggage across town, with the slopes and cobblestones and also saves taxi fare. Booked this to stay the night as we were going to the airport the next morning. Lobby, reception was good, room ambience was ok only. There is a mini convenience store within the hotel, with self service checkout that may be useful for some guests who arrive late. Shoe shine available on level 1. Excellent gym. 24H Gym is new, clean smelling, towels and sanitiser provided with mood lighting you can choose, and 2 treadmills that face the central station. Room view was of central station. Space adequate to open up luggages. 2 twin beds were placed quite close together. Bedding clean, fridge was cold, kettle available. Toilet had a bathtub, no separate shower area. Water pressure good. Marble tiles are nice, but have some yellow stains after years of use, toilet still clean. Crabtree toiletries. After running sink water for a while, it became very hot. And it could not be adjusted. Informed reception and they sent someone up but he couldn't help as well and asked us to use the bath tub spout instead. Not sure how this can be resolved.