Pullman Properties in Bangkok

This was my second stay at Pullman G since August 2022. The hotel feels very old and the furniture in the room was shabby. It definitely needs a renovation. Breakfast was much poorer than 4 years ago, and the variety of dishes has also been reduced. Overall, it's more like a 4-star hotel than a 5-star one. This stay was disappointing in many ways.

The McSpicy Burger 🍔 has arrived~ 📍🗺️ Location: Within walking distance of the Ratchadamri metro station and the Phaya Thai Airport Rail Link. Close to the alley with the duty-free shop, which is great for strolling around and has a 711 nearby. I recommend the nearby Nikko massage shop. 🏠🏠 Environment: A very standard five-star hotel. It offers a quiet escape in the middle of the bustling city, with a grand lobby and plenty of seating. 🛎️🛎️ Service: Good. Staff proactively helped with luggage. The breakfast was also delicious with a wide variety of choices, including Thai milk tea and coffee, as well as boat noodles and omelets. 🧸🧸 Value for Money: High. Booked a Deluxe Twin Room. The room is very large; the facilities are not brand new, but it was very clean and well-kept. They were also very generous with ice cubes upon request. The air conditioning was noisy at night. Items in the minibar are extra. Cons: A deposit was collected at check-in. I paid by credit card and haven't received the refund yet. Looking at other reviews, this isn't an isolated incident. This felt like a terrible experience!