4.6/5Outstanding151 Reviews
Nusa Dua Bali|16.76km from downtown
We stayed in the hotel for 8 days and everything was just perfect.
Hotel located perfectly, not a beach front but it is 10 min walk which is actually quite nice. Breakfast was spectacular, hotel site is quite big, beautiful nature and very clean.
But one very nasty accident happened that spoiled completely the whole stay. Feb 14th, 15th we only ate in the hotel, both dinners had oysters. 16th in the middle of the night we woke up with the worst food poisoning possible. Spent 5 hours in the ER doing IV and still couldn't even stand or sit.
Severe bacterial food poisoning was confirmed by a doctor and we didn't eat anywhere but in the hotel for 2 days prior to that and we had a proof. But the hotel denied even simple APOLOGY as ”no one else got sick”. Hotel manager never came out to talk to me and basically blew us off. I'm very disappointed and I would complain everywhere I possibly can about that matter.