Posted on Feb 22, 2026
Guest User
My parents have mobility issues and are elderly, so we booked a villa. It had underfloor heating and air conditioning, but their sleeping room was upstairs, which was a bit inconvenient for them as they had to climb stairs. There was a hot spring pool in the courtyard, and the butler even lit a bonfire and set out candles. The butler service was excellent; they responded immediately when called upon in the group chat. They also provided shuttle service to a nearby Tujia restaurant, which was very thoughtful. The scenery around the hotel was beautiful, but the nearby amusement park was a bit noisy. They offered complimentary afternoon tea every day 👍. The breakfast selection was a bit limited, and the bathroom facilities weren't as spacious or convenient as the hotel's. Overall, we were satisfied; the service and scenery were good. The restaurant's dinner was delicious, specializing in fine dining, but the portions were a bit small. For a large family, the fried rice we ordered was only enough for five people, so we ordered another serving. We ate two dinners, ordering different dishes, and none of them were bad; everything tasted great, and we were very satisfied. It would be best if future meals offered small, medium, and large portion sizes so that different groups could choose the appropriate portion. Overall, we were very satisfied and recommend it. The housekeeper said they're opening a new store this year, which won't be as noisy as this place. I'm looking forward to it.
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Price per night from€ 386
Posted on Oct 6, 2026|Rongyue Water-View Suite
Guest UserEven though I stayed during the National Day holiday, the service didn't suffer due to the crowds. We didn't opt for dinner at the hotel, but the staff, upon learning we chose another restaurant within the park, proactively offered golf cart shuttle service. They also gave us complimentary tickets when they found out we planned to visit Xixi Wetland Park. The room had a nice view, and considering it was the National Day holiday, the price offered great value for money. Overall, it was a wonderful vacation experience.
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Price per night from€ 365
Posted on Nov 7, 2024
Guest User
Service: The little girl took us to see the house in person. The service was warm, thoughtful and sincere.
Environment: The bed is very comfortable, it's quiet at night, and the hygiene is very good
The overall experience is very good. I will stay at the hotel again next time and my family will be satisfied.
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Price per night from€ 48
Posted on Oct 15, 2026|Deluxe Classic Room (2 Beds)
hkjgy99
Oh my goodness, I'm back again! Another stay, another review!
**Location:**
After getting off at the Qiandao Lake High-Speed Railway Station, you can take the hotel's dedicated shuttle bus (it makes stops at several major hotels along the way, so it takes a bit longer, but the price is reasonable and you get to do some sightseeing on the way). A ride-hailing car costs around 48-50 RMB, and a taxi is about 90 RMB...
**Facilities:**
Everything is in good working order. The hotel excels at family-friendly activities (though it's also great for business and leisure getaways). The lobby features a vertical musical fountain installation, complete with a musical fountain and water screen show...
**Rooms:**
Individual rooms are quite spacious overall, with options including inner-lake view rooms and Qiandao Lake view rooms...
**Service:**
There are dedicated customer service staff who provide prompt responses and arrange various activities...
**— My personal experiences and feelings from staying here several times:**
(1) The breakfast is rich and diverse. There's also a fantastic Chinese restaurant and a cozy executive lounge café with a great view (it's a top-notch spot for watching the water screen show)...
(2) There are plenty of activities. Depending on your age group, you can head to the ”Big Fish Pond” to feed the fish, do some light hiking/exercising on the back mountain, or check out the tour desk...
(3) It's very convenient to go to ”Fish Street” and ”Huguangli” for fish dinners. Note: I personally prefer dining at ”Huguangli”...
(4) The hotel's customer service responds promptly—they are at your beck and call and handle all kinds of issues efficiently...
(5) The guest rooms are sufficiently large and spacious, and the children's facilities are reasonably equipped...
(6) Smooth sailing all the way!
(7) Wonderful ”Qi Qi” (there's a customer service staff member named Qi Qi who is simply fantastic)...
(8) May wealth come from all directions and all your endeavors succeed...
(9) All roads lead to Rome: I will be back, I'll be back...
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Price per night from€ 106
Posted on Oct 1, 2026|Ying Feng Xi Gu Hot Spring Duplex Suite
Enrico888Before arriving, my expectations weren't very high, as online reviews were mixed. However, once I got there, I found the facilities to be quite impressive and beautiful.
From Shanghai, I took the high-speed train to Hangzhou Fuyang Station. The hotel arranged a Didi (ride-hailing service) for pickup, and it was about a 15-minute drive from Fuyang Station to the hotel.
As a Black Diamond member, I was upgraded to a family duplex suite, which was fantastic. The biggest bonus was that it started raining right after I got to the room, and then a huge rainbow appeared right before my eyes. The sound of rain pattering in the courtyard was also lovely.
The room had a very Japanese aesthetic. The housekeeping was good, but there was a section of straw mat flooring which might be difficult to clean, as my white socks turned black after walking on it.
The private hot spring featured a wooden bathtub, which felt very authentic. The shower area was designed like a Japanese onsen, with a seated shower. The hotel's public hot spring pool was large, and there were also outdoor soaking pools.
The most surprising highlight was the restaurant's Omakase. At 600 RMB per person, it was excellent value for money and very delicious.
Around 8 PM, the hotel has an evening ritual where they light up the area and release floating lanterns on the water – quite romantic.
The spa was a bit mediocre, nothing special.
In the B1 public area, fruits, snacks, and beverages were all-you-can-eat and drink.
While the price of a suite at 4000-8000 RMB per night is a bit high, the overall experience was good and worth a visit.
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Price per night from€ 260
Posted on May 28, 2025|LUCKY DIP Room
Tridib MisraAfter reserving, I received a courtesy call from the hotel, and we then connected on WeChat since I don’t speak Chinese. The hotel introduced me to Long, the housekeeper, who coordinated our entire stay with great care and attention. Before our arrival, they asked if we had any special requests. As my wife and I were celebrating our anniversary, I asked them to decorate the room with flowers—and they did a beautiful job.
They also asked about our dinner and breakfast preferences and were impressively organized in their preparations. We arrived on a Saturday afternoon, but our taxi had trouble locating the hotel. I called Long, and he immediately came out to meet us—a huge help! When we checked in, they welcomed us with refreshments and even surprised us with a complimentary room upgrade. The room had a bathtub, which our three-year-old son especially loved.
To our delight, they had thoughtfully prepared a child’s hygiene kit for him, including kid-friendly soap, shampoo, and a dental kit. We also received a handwritten note, a fresh fruit bowl, and a lovely bouquet of flowers. The hotel itself is beautifully designed, spotless, and very tastefully decorated.
There’s a small indoor play area for children, including a slide, tent, and games—our son played there every day. We also enjoyed strolling around the grounds and spending time at the scenic swimming pool, which is nestled in the mountains. The food was another highlight: we had a delicious Chinese dinner and a traditional Chinese breakfast, both full of flavor.
Throughout our stay, Long was incredibly helpful and made our trip truly special. Thank you, Long!
I highly recommend Lost Villa. They have other locations as well, and we’re definitely looking forward to staying with them again.
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Price per night from€ 68
Posted on May 23, 2026
Elevemm52I specifically chose the Brettonwood Resort for my trip to Qiandao Lake this time, and the overall stay exceeded my expectations – it was absolutely fantastic! Our butler, Mei Mei, was incredibly attentive and deserves a special shout-out!
The hotel's location is excellent; I could enjoy the stunning lake and mountain views right from my window. In the mornings, there was a beautiful mist, and in the evenings, gorgeous sunsets. The scenery was truly breathtaking.
The front desk staff were warm and patient, and the check-in and check-out process was smooth. Any requests were handled promptly. The resort grounds are serene and elegant, with lush greenery and even a petting zoo. The kids absolutely loved feeding the peacocks, ducks, bunnies, foxes, raccoons, and piglets. It's also very pet-friendly.
The breakfast buffet offered a rich variety, especially the noodle and vermicelli station with a wide selection of condiments. They even had homemade chili and ginger, which was a real treat for spice lovers. Parking for self-drivers is convenient, and it's particularly well-suited for family vacations. This will be my top choice for Qiandao Lake; I'll definitely be back!
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Price per night from€ 45
Posted on Jan 10, 2026|Guestroom - Near River
HaobaishaoStepping into this courtyard, time takes on a tangible form. Sunlight filters through the leaves, casting dappled, ink-wash patterns on the white walls. Sitting quietly under the eaves, a cup of clear tea completely relaxes the mind. The room offers a view right outside the door; at night, you hear the bamboo rustling in the wind, and in the morning, the scent of fresh grass. The best part about this place is that it makes you forget you're traveling – it's as if you've returned to a long-unvisited, leisurely hometown, rediscovering the tranquility and ease that life should inherently have.
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Price per night from€ 21
Posted on Aug 2, 2026|Suite With Garden View
e00099718Facilities: Excellent
Cleanliness: Very good
Environment: Superb
Service: Absolutely amazing
Welcome fruit: The sweetest plums I've ever tasted!
We went in late July, it was super hot during the day, but thankfully there was a shuttle service that took us everywhere, which saved us a lot of hassle.
The first night, we ate at a restaurant recommended by the front desk, and the food was excellent.
The second day, we went for the 'lazy' rafting experience, also recommended by the front desk. Although it was crowded, the experience was still fantastic!
On the third day, before checking out, we visited the museum and went for a small stream trekking, which was incredibly relaxing.
Overall impression:
The entire scenic area has great aesthetics; whether it's the natural scenery or the architecture, there's nothing visually unappealing.
The people we met and the scenic area itself were very pet-friendly. They treated our dog like family, making the experience very relaxed and natural.
This place is also perfect for very lazy people. The hotel organized many activities and even reminded us in advance to join, which was very thoughtful.
The breakfast was also delicious, clean, and fresh.
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Price per night from€ 76
Posted on Feb 26, 2026
Guest User
The room design was great, and both the elderly and children loved it. They even thoughtfully provided eye masks. The room had a smart smart control system and underfloor heating. Both the indoor and outdoor views were fantastic, especially the hot spring in the bamboo forest. The service was excellent; they responded immediately to every request, even late at night – thank you so much to the young man! Initially, the guesthouse had stopped providing underfloor heating for the first few days of our stay because it was getting warmer, but on the day we arrived, it got a bit cold, and my child liked to walk on the floor without slippers. The owner kindly turned the heating back on – thank you!
We had dinner at the guesthouse: chicken soup, braised bamboo shoots, and braised catfish. The auntie cooked it very well; my elders still rave about it afterward, haha. Breakfast was rather home-style, but the auntie's soft-boiled eggs were delicious, and the young man's hand-drip coffee was also very good.
One small suggestion: could the guesthouse consider allowing guests to choose between regular towels and disposable towels in the future? My child only made this suggestion about the towels, haha. Also, it would be even better if there was an absorbent mat in the bathroom.
Overall, it's good, pet-friendly, and I recommend it.
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Price per night from€ 62