Hot Springs Hotels in Hainan, China

Not great value for money, and the overall experience was pretty mediocre. The fact that the island was reclaimed from the sea, and the various buildings on it, are quite astonishing, but it's a real shame how many areas are neglected and falling into disuse. With over 5,000 rooms, the hotel had a high occupancy rate during the holiday, making the lobby feel like a chaotic market, packed with people and incredibly noisy. There were significant delays for check-in, and breakfast was practically a free-for-all, with extremely poor food quality. Room cleanliness was terrible; there were scratches all over the walls, and the bed runner was damaged and still had dried food crumbs from the previous guest on it – makes you wonder how long it hadn't been washed. The room itself was tiny, and when I asked for an extra pillow, I was told they didn't have any. We were a family of one adult and two children, both around six years old, but were told we had to purchase an additional child's breakfast, as two small children couldn't count as one adult. For nearly 600 RMB a night, with nothing included, it really wasn't worth it.

True to its reputation as a conference hotel, the property is grand and impressive. The room amenities are thoughtfully designed, and the staff training is exceptional. Special mention goes to Julia Xu, our concierge, who contacted me days in advance. She was incredibly attentive and thorough in understanding our needs, and her responses were remarkably prompt – it felt like she always had her phone in hand! Polite and patient, she made the first stop of our Hainan trip a delightful experience. It’s a wonderful hotel with wonderful staff; I’ll definitely stay here again on my next visit.

This is a really comfortable hotel. Every time I visit Haikou, I make sure to stay here for a night. The main reason is their amazing 830-meter deep hot spring directly in the rooms – a soak there just melts away all the fatigue. The rooms are spacious and bright. Plus, the hotel is very close to the Qilou Old Street, just a short taxi ride (minimum fare). There's even an airport shuttle nearby. It's truly great.

This hotel is very close to Qixianling National Forest Park, making it perfect for a hot spring getaway after a hike. The hotel environment is fantastic, with lots of tropical plants, truly a natural oxygen bar. The infinity pool offers incredible views that are truly refreshing. There are two outdoor hot spring areas with many pools, but during the off-season, only one or two are open. The staff mentioned they could open more if requested, but I found the private hot tub in the room to be perfectly fine. The water temperature was just right and very comfortable. Breakfast is plentiful, but try to go early; it gets quite crowded after 8:30 AM. The air humidity is high, so remember to turn on the humidifier once you get into your room.

Stepping into the room, the huge floor-to-ceiling windows framed the 'private beach' perfectly, like a painting! In the evening, sitting by the window watching the sea, enjoying a cozy moment by the bathtub, with coconut trees, white tents, and beach umbrellas outside. The sound of waves mixed with the evening breeze felt like stepping into a holiday scene from a movie. The old pottery jar was brimming with pink flowers, and tall palm trees provided ample shade. Posing for photos with the sea as a backdrop, my straw hat and green backpack instantly created that 'island vibe' in every shot. The beach was equally stunning: crystal-clear water, soft golden sand, and small fishing boats gently beached. In the distance, a few fishing figures dotted the horizon. Walking barefoot on the sand, watching the clouds drift by, all my worries were swept away by the sea breeze. From the meticulous landscape design and the romantic sea views from the room, to the relaxed beach terrace, this guesthouse truly embodied the 'island dream' in every single detail. Staying here, I finally understood what it means to 'live life poetically and give your holiday back to the sea.' Coming here during my pregnancy, with convenient pick-up and drop-off, was incredibly helpful!

Traveling solo during the off-season, the hotel faces the Qiongzhou Strait, and at night, the lights across the water must be Xuwen. The coastal walkway, gym, outdoor pool, and buffet breakfast were often all to myself, perfect for relaxing and unwinding. A big thank you to Wang Xiaomeng at the front desk for the complimentary room upgrade to a fantastic sea view upon check-in, and for the thoughtful souvenir at check-out. So considerate! ❤️

Very satisfied with the convenient location for sightseeing. The room was comfortable, clean, and relaxing. The facilities were excellent, and the toiletries were easily accessible. The front desk staff provided friendly service with a smile throughout our stay, which was a huge plus.

My stay at the Haikou Marriott Hotel was a comfortable experience overall, with quality evident in every detail. The hotel is located on the West Coast, close to a shopping mall and transport hub, making it very convenient for both shopping and sightseeing. The lobby has a simple yet grand Chinese-style decor, with a subtle fragrance that soothes the mind. Serena, the concierge, was attentive to all my requests during my stay. The room was spacious and bright, the bedding was soft and skin-friendly, and there was a selection of pillows, ensuring a great night's sleep. The bathroom had a separate wet and dry area. The breakfast buffet offered a wide variety of choices, combining Western and Chinese hot dishes. This hotel is suitable for both business trips and leisure travel, offering good value for money. I would definitely choose to stay here again on my next visit.

The room was cleaned promptly. It was a bit humid, but that's to be expected by the sea. The mini-fridge drinks were reasonably priced, not much of a markup, which I consider standard market practice. There's a WeChat concierge service. Before check-in, I made requests via Trip.com, like a children's toilet seat, and they were able to accommodate them. It was my child's birthday, so they provided some simple decorations and even a huge cake 🍰. Throughout our stay, communication was very timely. My child's cup was left at the restaurant, and they helped me resolve it properly and found it. If I had to mention any unpleasantness, it would be that Marriott's system was acting up, showing a different number of nights at check-in than what was booked through Trip.com.

This was by far the best stay I’ve ever had in Haikou. First, the staff were absolutely amazing. I messaged the day before to ask if there was a cake shop nearby, since it was my wife’s birthday. When we arrived at the hotel, they not only provided a cake for us free of charge, but also upgraded our room to a top-floor sea view room—completely complimentary. The room itself was spotless and beautiful. The swimming pool was a short walk from the hotel, but very nice, and the hot springs and fish spa were truly relaxing. We also tried the buffet for just 198 RMB per person, and it was well worth it. The food was excellent—the sashimi was fresh, beer and wine were included, and the variety was broad. We thoroughly enjoyed it. Overall, this was an amazing experience, and I would recommend this hotel to anyone visiting Haikou.