I traveled with my sisters, total 4 members. My daughter booked family room in this hotel. Room was very spacious and comfortable. There was 24 hours hot water. AC was working perfectly. Room was clean and maintained well. We felt really happy for booking room in this hotel. I highly recommend this hotel.
Good place, nice location, friendly staff. The private room was clean, good ac, good amenitie.s We've had some problems when we booked the backwaters day tour with them. But in general the place was good
it was a beautiful property with good amenities. Food was decent and people here were very interactive and helpful. We got opportunity to enjoy mentalist show. Few suggestions for improvement-
1. As we are required to put shoes out, would be great to provide indoor slippers
2. Common hall had lot of mosquitoes and no proper netting or mosquito repellent
3. we stayed at 10 bed bunk with single AC. the temperature was very hot and single AC was not sufficient.
the property was at a prime location, very closer to railway station, Marine drive and centro mall. It was maintained clean especially the bed and the bathroom.
A Wonderful experience. Ground staff members from housekeeping, reception to supervise and manager work as a coherent team .
If housekeeping will not be prompt to clean the check out beds will get better. As most places are flexible.