LLee ZooeyThe location is very good. It is very close to the railway station and bus station. The room is also very hygienic. There are not many seats in the lobby on the first floor, and there are no sofas.
GGuest UserThe location isn't far from the main attractions, and it's an affordable hostel that makes travel accessible to everyone, allowing them to experience the joy and collect memories from their trips. I highly recommend it to anyone planning their next adventure!
GGuest UserEl lugar tiene unas buenas habitaciones, aisladas del ruido exterior, con cortinas y una estructura que no molesta a quienes duermen abajo por quienes están en la cama de arriba. La cocina está bien equipada. Los baños tienen buen espacio y son completos. Los espacios comunes son buenos sin embargo no son tan cómodos si uno quiere estar fuera de la habitación por bastante tiempo. El aseo de los baños, especialmente de las duchas puede mejorar. Pero en términos generales es un muy buen hostel. Tiene cerca transporte público y almacenes para comprar comida así como restaurantes.
GGuest UserDuring my stay, I had an unpleasant encounter at the front desk. When I asked for towels, which I believed I had paid €4 for upon arrival, the receptionist (Felix) stated that I hadn't paid and that no one else was available to help me at that moment. The payment wasn't initially checked, and I was told that no towels would be provided without payment.
After I returned with my receipt, the payment was still questioned, and it was suggested that the €4 might have been for something else, like another purchase. Before contacting a colleague, he made the remark, ”You're not showering tonight anyway,” even though I hadn't mentioned showering. I found this unnecessary and uncomfortable. Only after my insistence did he contact a colleague, who explained that the €4 was for the city tax and bed linen. Once this was clarified, the issue was immediately resolved. This situation could have been cleared up from the beginning if a colleague had been contacted right away.
I also observed guests being loudly addressed in common areas when house rules were enforced, and activities were stopped without explanation. While the hostel itself was nice, the style of communication made my stay unpleasant. I would not stay here again and believe that clearer and more considerate communication from the staff would significantly improve the experience.
GGuest UserHave to explain why I’m giving 3/5 for cleanliness: I think there was a trash juice leakage in the stairway which left a trail and stank while I was staying. Other than that it’s a perfect place for solo travelling - good price to value, friendly staff, ease of checking in and out, adequate facilities and amenities... Overall it was a great experience
MMs. G.NThis place is in the middle of the city centre. Such a convenient location. Its so beautiful and too good to be a hostel. The staff was super friendly and helpful too. Definitely recommend. They do have a breakfast on the lounge and gave a 10% discount on my first drink in the bar, which i find pretty awesome.
GGuest UserThe room was very simple, because the reservation was late, more than 500 nights were still public toilets and bathrooms. I don't know much about the consumption level in Dresden and I don't know how other hotels are.