The staff is amazing ❤️, the hotel is very clean and as well, the location is absolutely convenient, no need for uber to the airport, just 10 minutes walk inside the airport, however , there were no sleepers😩😩had to wear my sneakers after leaving a shower 🤣🤣 … no bottled water to drink as well😩was so thirsty at night… but i will definitely come back again ,it’s a beautiful hotel and safe as well.. I give it an 8/10 …. I highly recommend
The hotel is excellent, with a designer interior. There is a guarded parking lot for the car. The hotel has a spa, a pond and a swimming pool and much more. You can use the infrastructure. If you take a room with breakfast and dinner, then be careful, dinner for the room is 800 ZAR, breakfast for the room is 450 ZAR. If you take more than this cost, then you will have to pay extra! Wi-Fi works well, no problems. The only thing we missed in the room was slippers.
Me and wife enjoyed this trip even though it was only for one day. she just love the Lemon Chicken with Herbs. He wings was also good. Next visit will be this month the 11th.
This was our second time staying at this hotel because it’s so conveniently located, and we had another wonderful experience. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Our room was spotless and well-maintained, creating a comfortable atmosphere for our stay. The beds were especially cozy, ensuring a good night's sleep.
One of the highlights is still the complimentary shuttle service to and from the airport, which runs every 15 minutes and is very punctual. It made our travel to the airport hassle-free.
Breakfast was delicious, with a great variety of options. Overall, we had a great stay and would highly recommend this hotel for its cleanliness, comfort, and attentive staff.
A good place if you have a transit or even if you stay in Joburg for few days. It’s little far from the city centre but the location is safe and plenty of restaurants and supermarkets around. Still many scammers around, be careful. Hotel room is little small but worth for money. Has breakfast, restaurant, bar, swimming pool. Airport shuttle van leaving every hour from morning to night.
Always love staying at the Piazza. Great buffet breakfast, great rooms and easy access straight into Monte ******. It’s also half an hour away from the airport ( give or take considering traffic), so keep that in mind when you got a flight to catch the next day 😉
I had a fantastic stay at this hotel! From the moment I arrived, the staff made me feel incredibly welcome. They were friendly, helpful, and always ready to assist with a smile.
The rooms were spacious, clean, and comfortable — perfect for relaxing after a long day. I especially appreciated the peaceful garden area. It was beautifully maintained and provided a lovely space to unwind with a cup of coffee or just enjoy the greenery.
Everything about my stay was smooth and enjoyable. If you're looking for a relaxing place with great service and plenty of space to breathe, I highly recommend this hotel. I’ll definitely be back!
My husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
Very Good
99 reviews
8.3/10
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8.3/10
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GGuest UserMy husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
GGuest UserI stayed here for 2 weeks, and I enjoyed myself immensely! I mostly keep to myself and don’t go out, as I was just here to relax and unwind. However I felt very safe and comfortable with my stay. The room is clean and smells amazing! There was a cute glass balcony which was pleasant as I could step out a bit and enjoy the great weather. The bathroom was stocked, I had a good selection of teas and coffees. I was very satisfied and impressed with my room selection. Although I think next time I will choose the apartment hotel since I always bought my own food 😄. They have a free shuttle to and from Nelson Mandela Square every hour which I utilized. They have a pool which I could see from my balcony and a gym that was opposite my room, however I did not utilize either of those facilities. All the staff were very friendly, attentive and helpful. Would definitely recommend this place
KKakaxingleFacilities: The standard room didn't even have a table.
Environment: The room was dim with insufficient lighting. Getting from the lobby to the room was a winding maze, and I had to drag my suitcase up stairs.
There were no slippers, no toothbrush, no toothpaste, not even tissues.
AAnonymous UserThere are 3 hotels in one park, which is very safe. There are many restaurants, with cuisines from all over the world, as well as Chinese restaurants, cinemas, and **. You can stay at home and ensure safety. The shuttle bus to the airport runs in a circular manner and has many flights.
GGuest UserHotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.
OOmindaA good place if you have a transit or even if you stay in Joburg for few days. It’s little far from the city centre but the location is safe and plenty of restaurants and supermarkets around. Still many scammers around, be careful. Hotel room is little small but worth for money. Has breakfast, restaurant, bar, swimming pool. Airport shuttle van leaving every hour from morning to night.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
AAnonymous UserThis was our second time staying at this hotel because it’s so conveniently located, and we had another wonderful experience. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Our room was spotless and well-maintained, creating a comfortable atmosphere for our stay. The beds were especially cozy, ensuring a good night's sleep.
One of the highlights is still the complimentary shuttle service to and from the airport, which runs every 15 minutes and is very punctual. It made our travel to the airport hassle-free.
Breakfast was delicious, with a great variety of options. Overall, we had a great stay and would highly recommend this hotel for its cleanliness, comfort, and attentive staff.
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