Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
Очень понравилось, всегда буду останавливаться тут. Приятно оформленный номер. Большая парковка. Недалеко от трассы. Вкусный завтрак. Можно приехать ночью. Попросила чайник на стойке регистрации, в номере на одного чайника не было.
Cold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.
Good hotel with a large room.
Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc.
We're used to it differently from other 5-star hotels.
Come to the customer factory to debug the equipment, this hotel location is very suitable for us, the hotel is also very clean, not far from KFC, it is very convenient
Very Good
13 reviews
8.6/10
Price from
BRL 331
per night
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Latest Reviews for Lower Silesian Hotels
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9,2/10
Great
GGuest UserOverall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing.
The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout.
We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.
Vvr36Nice, new hotel, huge room with kichenette. Breakfast area really small (only a few tables available for eating plus a few sofas with coffee tables; definitely not good for the amount of people/rooms) and not comfortable either (peaple squeeze to move anywhere near buffet), but breakfast itself was tasty.
GGuest UserGood hotel with a large room.
Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc.
We're used to it differently from other 5-star hotels.
Rrhee0606It's about a 10-minute walk from Wrocław Central Station. There's a convenience store nearby, and tram and bus routes run through the area, making transportation convenient. The staff was friendly, and the hotel was clean. The breakfast was varied and delicious.
AAnita SzczepanowskaRooms suitable for your price. Very nice service. 15 minutes walk from the heart of the city. I don't hide that I'd be happy to use their services again.
Rrach_tThe hotel is about a 10 min walk from Wroclaw train station, and also about a 10 minute walk to the old town square where the Christmas market was. Perfectly situated I must say. The room was well maintained, and I really appreciated the wall in the bathroom that was heated (warm towel and clothes after shower in winter = bliss). The staff were all very friendly and helpful, sharing with us the map of the attractions and also bringing to our attention all shops would be closed on Sundays l. We had the most enjoyable stay here.
GGuest UserThe stay was absolutely fantastic. The breakfast is superb and has a lot of variety. The spa and the gym are on the smaller side, but both facilities offer everything you need. What I loved especially was the location close to the cathedral and how quiet it was for such a central location.
DDariuszThe location is obviously the biggest plus. A very good view of the city and relatively close to many landmarks. The apartment we stayed in was very spacious with comfortable beds, sofas, excellent cooking and bathroom facilities. However, the carpets on corridors were quite dirty. It was also quite difficult to find parking lots allocated to the apartments. Actually, I found out that the parking fee is exactly the same as the fee in the adjacent Sky Tower mall, which is disappointing.
AAnonymous UserThe room is not big, and the facilities are relatively simple compared to those in China, but it is relatively clean. It is generally a budget hotel. There is no toiletries, not even a toothbrush.
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