Hotel with good location, newly build with spacious rooms. Great gym as well as the infinity pool at the roof deck. The staff were implacable and service minded from all over, not a negative words on the service as such. The poor part and that was really a disaster, was the breakfast, supper to be Filipino style, but this wasn’t even close. The offer was not worthy this midscale newly build hotel.
We stayed at Clarkton for one night before a transfer to Manilla and were very impressed. The photos didn't do it justice, the pool and poolside space was a lot bigger than expected and there was a gym (although basic) that we didn't know about. Everyone was very friendly and helpful - the service couldn't have been better and the food from the 24/7 restaurant was impressive with lots of options. Would definitely recommend if you need somewhere close to Clark airport
Checked in procedure is easy when we get to the unit one of the ac in the room is leaking we didnt noticed theres paddle
Of water on the floor i slipped as soon as i dropped my stiuff. Theres only one remote for 2 tvs and you can hear noise people giggling and laughing in the hallway in the middle of the night.
Hotel has a ******, staff are accommodating near restaurants, rooms are spacious, breakfast buffet ok but not great, overall good hotel except the AC was way too cold, called maintenance twice but to no avail
Stayed at Capitol Hotel for a family trip, and it honestly delivered where it mattered most. Getting around was easy, which is a big win when you’re with kids and extra baggage (literal and emotional 😅). The staff were the highlight—very warm, attentive, and always ready to help, which made everything feel smooth. The amenities kept everyone comfortable and entertained, so no one was bored or complaining. Only thing is the cleanliness could use a bit more attention, but it didn’t completely take away from the experience. Overall, still a solid and memorable family stay.
Nice and clean hotel with good staff and service. The internet on the 2nd floor of Building A is fast. The pool is okay, but not very kid-friendly since the depth starts at 5 ft and goes up to 6 ft.
The hotel's location is excellent. After shopping at SM Mall, you can easily go back to rest and drop off your purchases. Dining is also very convenient, and massages are readily available within the mall, or you can even get in-room service. Overall, it's pretty good, though the room is a bit small.
A significant drawback is the extremely poor soundproofing. The issue isn't noise from other guests, but rather the heavy traffic outside at night. So, I highly, highly recommend bringing earplugs; they'll make a huge difference.
Second time in Angeles City, first time staying at Queens. Location is right where I wanted to be, right around the corner from Jolibee and The Walking Street. The Staff was very nice and helpful. The 7th floor bar with music, pool, and darts was nice. Nice views and atmosphere. The ONLY thing I would say is considering it's a 4 🌟🌟🌟🌟 hotel, I wasn't expecting the shampoo and soap to be just one mini bottle each. I did request more and they brought it so I'm thankful and I tipped. The water wasn't hot but they mentioned that in the welcome packet and could fix it at your request. I would stay here again
Our stay at the resort was truly enjoyable and memorable. The staff were warm, attentive, and very accommodating throughout our visit. The food was delicious and offered great value for the price. Our room was clean, comfortable, and well-maintained. The beach was particularly impressive, with fine white sand and no rocky areas, making it perfect for relaxing and swimming. Although we didn’t get to use the pool, we were completely absorbed in the beach and the variety of water activities available. Overall, the resort offers exceptional value for money, combining excellent service, beautiful surroundings, and a truly satisfying experience. We left feeling refreshed and happy, and we would definitely love to come back. Highly recommended for anyone looking for a perfect beach getaway
It’s okay. Microwave and phones not working. The grease trap smells every time we use the sink and the foul smell will fill the room and we need to spray or open the door. We stayed for 5 days, i just noticed that the staff walking by the hallway is quite noisy when they’re passing. I talked to the front desk about this and they acknowledged.
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85 reviews
8.0/10
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6.6/10
GGuest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
GGuest UserMy experience at Le charme Hotel was nothing short of exceptional. From the moment I arrived, I was greeted with warm smiles and impeccable service. The staff went above and beyond to make me feel welcome, demonstrating genuine care and professionalism throughout my stay.
The room was beautifully designed—spotlessly clean, spacious, and incredibly comfortable. Every detail, from the luxurious bedding to the thoughtful amenities, reflected a commitment to quality. I especially loved the stunning view and the quiet, relaxing atmosphere.
The facilities were top-notch. The pool and fitness center were well-maintained, and the on-site dining was fantastic. The breakfast selection was fresh and varied, and every meal I had was delicious.
What truly set this hotel apart, though, was the attention to detail and the personalized service. Whether it was arranging transportation, offering local recommendations, or simply checking in to ensure everything was perfect, the staff made the experience feel special.
I can confidently say that Le charme Hotel lives up to its name—this was one of the best hotel experiences I’ve ever had. I highly recommend it to anyone looking for comfort, quality, and exceptional hospitality. I will absolutely be returning!
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