GGuest UserThe location is excellent, with Ipoh Parade just next door and directly connected to the hotel. It is also only a short Grab ride from popular attractions such as Concubine Lane.
The Chinese restaurant on Level 1 is very good—spacious, comfortable, and not crowded. The prices are reasonable, and my family thoroughly enjoyed the dining experience.
The breakfast spread offers a good variety of choices. Our package also included supper, featuring simple but comforting items such as red bean and black rice dessert soup, plain porridge, and warm soya milk—a nice way to end the night.
Overall, we had a pleasant stay and would gladly return.
SSam 龙If you drive in Malaysia, this is a good hotel within 5 mins drive to Chinatown. It offer free secured parking. The rooms is clean and the bed is comfortable. The front desk reception is friendly and provide and efficient check in and check out service. The only downside of this hotel is the windows soundproofing is weak. You can hear the sound of traffic. If you are sensitive to noise when sleeping, you have to ask for the quiet side of building facing the mountains and away from the main road.
FFirdaus BachikThis property should have been due for enitre makeover and a facelift. Depending on your taste, I would say it is far lacking behind IHG, Marriott, SLH, and definitely no doubt why Malaysians spend more in TH. The fact that it’s always overcrowded during weekends and holidays shows strong demand for domestic tourism.
Anyways, glad there is EV Charger. Place is superb for quick weekend getaway from bustling KL. Scenic route thru WCE. Clean beach!
AAnonymous UserGreat stay! The room was clean and well maintained. Easy check-in and helpful staff. We got a 2-bedroom for only RM99/night on weekend. Very very worth it with the amazing facilities. Would stay here again!
GGuest UserI ordered a unit with 3 room with the topic of muji,the second me and my family open the door,a strong scent of furniture rush into my lungs,i instantly contact the owner team,wanted to have a appropriate solutions,but they dinnt reply much,keep on asking us to wait for them to check stuff,meanwhile,i contacted agent of trip.com,telling her about the situations,the agent reach out to the owner team too,but dinnt even get a reply from them,as the unit i booked was a no-refund unit,trip.com couldnt do anything about it,just as i thought im going to die from lung cancer,luckily,the owner team finally replied with solution about changing another unit for us,which we found was acceptable compared to the previous one,the facilities of the unit was pretty good overall,its just that the unit of topic Muji was unbelievable,aircon was nice,everything was nice when the toxic odour was gone
GGuest UserThis is a guesthouse located in a residential area. The check-in and check-out procedures were a bit troublesome. The only upside is its proximity to the water park.
TTravel LostI’m from Ipoh and brought my Friends here for a short gateway . What a wonderful hotel to stay . Walking distance to famous restaurants and attractions. Easy to grab . Beside a restaurant got a nice restaurant to dine in especially the tou fu fa !!! Much nicer than the famous one . Another Japanese restaurant just beside the hotel . I will definitely recommended for all .
GGuest UserOur stay at this hotel was absolutely amazing. The hotel and the surrounding are stunning, the staff is super friendly and the facilities could not have been better. Upon our arrival, our rental car had a flat tyre and the staff was so helpful and fixed this for us immediately. As travellers from Europe this is an excellent service which is so helpful when you do not speak the local language to communicate with for instance the people at the garage. Additionally, we received a free upgrade of our hotel room from the lake villa to the garden villa, for two nights in a row. This villa with private pool and garden is stunning. All the caves and the surrounding facilities are so impressive and nature and luxury blends together perfectly. This is a must visit.
SSabrina.TanWe arrived earlier and rooms were not ready. Service is good, offered us an upgrade to a 2 bedroom apartment type room which was perfect as we have a sofa area to chill and relax. The rooms were very comfortable and power outlet is available at table in room which is better than charging phone next to bed. The aircon units are great. The bathroom is spacious and water pressure is good. Hairdryer perfect. There is also a full length mirror just outside the bathroom so no one fighting for mirror use to prep going out. The kitchen and sofa area have power outlets too so we can charge nearby while we hang out. The dining area is large enough too.
My only set back is the lighting which can be a level brighter.
JJSadlerThe hotel was excellent in some ways, but really lacking in others. The highlights of the hotel are the exceptional breakfast, the best I’ve had in SE Asia, and its delicious desserts and pastries in the lobby. As well as the very good service, with two things coming to mind, one being a free room upgrade, and two allowing me to go to breakfast 30 minutes early (6:30am vs 7:00am). The hotel is very aesthetic and unique in style too, and the tech is certainly interesting and used intelligently. However, they also make some bizarre decisions given they’re a 5* hotel. Firstly, why there is no soap in the bathroom I’ll never know, I shouldn’t have to go in the shower each time to get body wash to wash my hands each time. The shower would progressively get colder with a couple of minutes and be quite cold by 5 minutes in. The bed is far from luxury feeling, with it quite hard, though reasonably comfortable and the duvet cover had some marks on it. Finally, the tech means there are a lot of unnecessary lights around the room, which makes the room a lot less dark. Overall, I would have expected the hard product to be better within a hotel of this class but the soft product was definitely 5*.
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