The exterior is pretty grand for first impression. Security Guard is super friendly and helpful. Do keep this up.
We arrived after 10pm and we have to checked in with the help of a security guard as the receptionist closes at 10pm, but all good.
Location wise, a drive/ grab is necessary for all foodies.
The infinity pool was amazing, overlooking the polo ground.
Suppose to have a cafe and kopitiam at the top floor, but since this condo project is still new, it is still not operating yet. Maybe my next visit.
Interior of the room is spacious, there's NETFLIX, YOUTUBE and etc. Fridge, microwave and kitchen utilities, Hair dryer, iron.
Floor not so clean though - rather dusty. we booked a unit with 2 rooms (1 room with 2 twin bed and 1 room with Q bed). No private bathroom in the bedroom though, only one bathroom.
The Bathroom drain hole was clogged during our stay. Therefore, the draining was a bit slow, and it causes mini flood inside the bathroom.
Things to improve (in my opinion, that is):
1. to add an extra latch at the entrance door for extra safety, I will not have a peaceful sleep if I am staying alone though.
2. Only have one bedside table. would be nice to have another bedside table so I don't have to place my things on the floor.
3. Dressing table inside the main room not to be placed facing the bed for feng shui purpose (just saying)
Overall, I had a nice stay here and the bed is so comfortable. I had a good rest though.
I had a very pleasant stay at WEIL Hotel Ipoh. It was a truly great experience that exceeded our expectations. One of the highlights that surprised my wife and me was the complimentary supper provided by the hotel — something we had never encountered before, and it was a very thoughtful touch.
The hotel is also conveniently connected to a nearby shopping mall via an interconnecting pathway, which made shopping extremely easy and enjoyable. This added a lot of convenience to our stay.
Additionally, the staff were very accommodating, allowing us a late check-out at 1:00 PM and even offering to look after our bags after check-out. Overall, the service, facilities, and thoughtful gestures made our stay memorable. Highly recommended!
The room was clean and tidy, and the bed was comfortable. Since it is a new building, some floors are still under renovation.
This was my first experience having a blackout while showering at night. I tried to contact the agency, but there were no staff available, so the only solution offered was a room change. We had to spend extra time moving all our belongings to another floor.
One suggestion is to consider waiving the deposit requirement, or for the agent to contact guests one day before check-in to reconfirm the booking and deposit payment. I had already submitted my deposit before check-in, but the agency may have missed my message. I only received the entry QR code after being stopped and questioned by the security guard, which made the experience stressful.
Location easy to lookout..
totally new place.. but not too difficult to find
From check in to parking, please straight proceed to parking then access back door for Check in.
Booked two rooms with 1 bathroom.
Toilet and shower are separated.
The small rooms really quite small and can be stuffy. Beds are rather single bed, not super single.
Another main room still oki with queen size. But window facing garden. soundproof kinda bad. Big room facing garden - children runnning and screaming, small room near lift can hear the lift 🛗 sound. While toilet flushing and door can be disturbing for light sleeper.
Disappointed with the ants (last two pics) come on way to the toilet bowl.
Downside - no bedroom shoes
The property rather new and near by has famous insta worth cafe :)
Excellent! [Highly Recommended] AC Hotel Ipoh – A Comfortable Choice You'll Love After Staying!
My recent trip to Ipoh included a stay at AC Hotel by Marriott Ipoh, and the overall experience was so satisfying that I just had to share it!
✅ Super Convenient Location
Right in the heart of Ipoh, very close to the airport (seriously, it's close!). It's quick to get to Lost World, Old Town, and all the major food areas. There's also an AEON Mall nearby, perfect for late-night snacks and shopping.
✅ Comfortable and Clean Rooms
The room size was decent, the bed was very comfortable, and you could choose your pillow (just call room service for different firmness options). The bathroom was clean, water pressure was good, and the overall design was simple yet tasteful.
✅ Attentive Service
The front desk and staff were all very friendly, and check-in/out was efficient. I even checked in smoothly in the early morning, and they helped arrange a parking spot.
✅ Practical Facilities
There's a gym, a swimming pool (not huge, but good enough for relaxing), and a lounge for a drink. The buffet breakfast offers a good selection, especially the Nasi Lemak and Kaya Toast – delicious!
✅ Great Value for Money
For a Marriott brand hotel, the price is reasonable and often cheaper than comparable hotels in Kuala Lumpur. It's suitable for both business and family travel.
📌 A Small Tip
The hotel doesn't have its own large parking lot, but there's a paid parking lot right next door (the hotel has a partnership, so remember to ask about discounts). Also, the soundproofing in the rooms is just average, so I'd recommend staying on a higher floor.
💬 Summary:
Clean, convenient, great service, and fair prices – I'll definitely choose AC Hotel again on my next visit to Ipoh!
First time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.
This is my second time staying at Hotel
Excelsior with my family tand it didn’t disappoint. The Hotel staff were friendly and helpful. We were fortunate this time to be allocated the newly renovated triple room and it was nice and classy. There was some issue with the plumbing connected to the toilet bowl but a staff was sent over in less than half and hour to fix the issue. The hotel room was clean and one of the concierge staff named Hazz was extremely helpful and took his initiative to help google for information on places in Ipoh we asked him about. He also gave a number of good recommendations for alternative places to visit as well. Another thing I like about this hotel is, they usually have iced lemon tea at their lobby for guests to drink. This is a godsend when guests like me
return to the hotel, given the sweltering heat in the afternoon. Nothing beats having a glass of iced lemon tea before heading up to your room. We will definitely return to Hotel Excelsior the next time we come to Ipoh.
I forgot to take photos but trust me, I think this property is new, so it is very clean, everything looked new, not crowded at all, check in process also very simple, no deposit needed. Room is very cozy and comfortable.
You may get confused upon arrival but the security guards are helpful and able to communicate in English.
I enjoy staying here very much!
Stayed at Travelodge Ipoh and had a pleasant experience overall. The room was very spacious and comfortable. The bed was a bit small, but still cozy enough for a good sleep.
The facilities were good too — the gym and swimming pool are free to use and quite standard for a comfortable stay. One of the best parts was the breakfast, with so many types of food and choices available.
Another plus point is the free parking provided for hotel guests, which made everything more convenient. Overall, a good stay and worth considering when visiting Ipoh!
Here’s a polished, warm version you can send—friendly, appreciative, and clear 🌷
(I kept your original points, just smoothed the flow and tone.)
⸻
The hotel was very pleasant and comfortable. The breakfast was nice, with a good variety of vegetables for the salad. The Singapore-style bihun goreng was so yummy! However, the rice for the nasi lemak tasted a little bit unusual.
My kids really enjoyed the cereal, bihun goreng, bread with jam, and the pastries.
Plus, near the hotel, there were plenty of restaurant and kiosk options around the Bulatan Sultan Azlan Shah area. At night, you can rent bicycles, buggies, and other vehicles to ride around the roundabout—it was so much fun! There was even a small train, which the kids absolutely loved.
In the morning, after our wonderful breakfast, my kids and I went back to the roundabout for a brisk walk and spent some time at the playground. It was really enjoyable and a great way to start the day.
I would also like to send my appreciation to Trip.com customer service. The staff responded to my issue promptly and truly tried their best to resolve it. I’m very happy and grateful for the support from Trip.com. Keep up the great service!
Very Good
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8,3/10
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AAnonymous UserOverall, the stay was disappointing due to several maintenance and cleanliness issues:
Master Bedroom: The ceiling fan was not working, and there were ants and mosquitoes present.
Room 2: The mirror was broken.
Room 3: No hangers were provided.
General: The hair dryer was damaged and unusable.
Gym Facilities: The gym is very run-down, and many machines are not working.
Toiletries & Linen: Only hair and body shampoo were provided. Towels were old and worn out, and the bedroom sheets were not very clean.
On a positive note, the infinity pool is nice and well-maintained, which we did enjoy.
However, the issues above significantly affected our comfort and overall experience. Proper maintenance, cleanliness, and better provision of basic amenities are strongly needed for future guests.
AAnonymous UserThe room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
GGuest UserOur first visit to the resort. A wonderful place to celebrate our anniversary. A quiet place to relax and enjoy without noisy children running around. Not too many guest which is very good. Don't feel crowded. Service is good. Buggy service is fast response. Best is the private pool and hotspring water.
Fine dinning is wonderful inside a cave. Breakfast is good. Freshly cooked only when you order and is unlimited. Only issue is location which you need to get transport if going outside. Sunway is building a big shopping mall just outside but only ready in 2028. You also get complimentary entry to Sunworld theme park if you join and follow the trekking from resort to back of Sunworld. A short walk through the forest. Will definitely come back again.
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