We had trouble accessing the internet on arrival and it took quuite awhile for their tech support to correct. We weren't alone but eventually we got access.
Coffee in the room is a challenge as only one day during our 5 night stay did we get regular coffee to brew in the room. The other days it was Nescafe decaf instant. The staff were very accommodating, the room was clean, and the pool was a welcome oasis after walking around all day.
Hotel near Reforma,Mexico City26.7% of visitors choose this area
Aapplezsq2025.06.17
The hotel boasts a bold color scheme and excellent service. The bellhops, mostly older staff, are warm and attentive. The restaurant is beautiful, and the area is very safe. A short walk to the right from the hotel leads to the bustling Reform Avenue, lined with stylish restaurants, shops, and trendy, green spaces – a truly beautiful sight.
Hotel near Centro Historico,Mexico City10% of visitors choose this area
TTiantianyunyou2025.11.11
The location is excellent, just steps away from Chinatown Central Park and the subway station. The main square is a 15-minute walk away. The rooms are quite spacious. The breakfast selection is slightly wider than usual, and the corn chips are delicious. Overall, it offers good value for money.
Very convenient location. The check in process went well and it was possible to take coffee very early in the morning just before taking my flight. The water pressure of the shower was too low. Very convenient hotel altogether. Will definitely come back.
Hotel near Centro Historico,Mexico City10% of visitors choose this area
GGuest User2025.03.17
The room was clean, small but tidy. The front desk was professional. Constitution Square is right outside, so it's very convenient and safe to travel. There are also a lot of food!
I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.
Hotel near Roma,Mexico City13.3% of visitors choose this area
GGuest User2024.12.05
Exceptional Stay at ULIV Mexico City
My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question.
The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks.
What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference.
I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
With a stay at this apartment in Mexico City (La Condesa), you'll be within a 5-minute drive of Angel of Independence Monument and World Trade Center Mexico City. This apartment is 1.9 mi (3.1 km) from Paseo de la Reforma and 2.9 mi (4.7 km) from Auditorio Nacional.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace.
Treat yourself to a stay in this individually decorated apartment, which features heated floors and a Smart TV. A kitchen is outfitted with a stovetop. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Hotel near Centro Historico,Mexico City10% of visitors choose this area
GGuest User2025.05.10
The staff and reception were very friendly, and the food at the breakfast and cafeteria was delicious. Also, the tourist sites are close by, so I highly recommend it! The only downsides were that the internet connection in the room was poor, and there was no refrigerator.
Great hotel! Conveniently close to the airport (about 6km), with on-site parking and excellent value for money. Highly recommend for quick stays. 5/5!
Very Good
92 reviews
8.9/10
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AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
XXMGSKKThe hotel is located in the downtown area. It is very convenient to go shopping and eat nearby. There are many choices. There are many bars near the hotel. It is very convenient to stay in this location if you are traveling in Mexico City. The hotel is good overall. The facilities are not very new, but it meets the needs overall.
GGuest UserI booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
HHaidezhexueThe hotel is in a very good location, and the Independence Column is just a few steps away. However, the hotel is very old, and the rooms are very old, almost like those in the 1990s. The breakfast is in cooperation with the restaurant downstairs, which is a very distinctive Mexican restaurant. However, there is a main road downstairs, and the noise is a bit loud. The air conditioning is centrally controlled and cannot be controlled in the room. However, the room is large, with a separate kitchen, microwave and refrigerator, but it cannot be turned on. The price-performance ratio is OK. It is not recommended for travel and vacation
CCemaxingtianxiaFacilities: Generally speaking, it's pretty standard, similar to a 300 RMB hotel in China. But considering its airport location, it's acceptable. Special shout-out to the comfortable sofa – big plus! Hygiene: Excellent. Environment: The hotel interior is great. However, the airport exterior is under renovation, and it was a bit hard to find. Service: Excellent and very professional.
GGuest UserI chose this hotel because of the rave reviews.
As expected...it was great. The staff was incredibly friendly, and the hotel's interior was clean and neat, so no matter where you take a picture, it turned out beautifully.
And while the breakfast menu wasn't very diverse, I was very satisfied.
There were a variety of breads, and the food was well-prepared with breakfast items. I made a sandwich...
It was so delicious, I even made two. Haha
The parking lot was spacious and nice, and since you can rent bikes (just leave your passport with them), I had a great time cycling around the Zocalo Square, the Seoul Arts Center, and the Monument to the Revolution with my family.
Thank you, Hotel Kali Centro, for providing such great facilities and service that made our stay enjoyable.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
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