Had a very warm welcome. The hotel is a little dated, but was clean. Super friendly and helpful staff and a very large continental breakfast. There were cute tiny olive oil bottles, which was very appreciated. The coffee is a self-serve machine and there was canteen serve for all manner of hot foods, lots of bakery variety. I really enjoyed my one night stay after missing a flight at Verona airport. The staff helped me plan a really fun day until my flight the next day, they stored my luggage, while I went to see the sights. The most beautiful square in the world, dantes statue, Romeo and Juliets balcony, the castle, the river, the amphitheatre and I was lucky to find a wonderful festive market. A wonderful night and day in Verona. I went to the gusti gardens which absolutely wonderful highlight of my day.
The staff at the hotel are so friendly and professional! We loved the the guy at check in, so friendly and helpful! We enjoyed the spa. The breakfast is decent I would say, basic things, cakes and pastry are so delicious, the juices are soso.
Un séjour parfait du début à la fin pour cette fin d’année 2024. Dès notre arrivée, l’accueil a été chaleureux et professionnel. La chambre était spacieuse, très propre, et la domotique ajoute un vrai plus dans l’expérience voyageur.
La localisation est idéale, à 5min à pied de la gare puis 20min de train jusqu’à Venise.
Le personnel est exceptionnel toujours souriant et attentif. Nous devions rester jusqu’au 1/1 mais suite à un problème de santé nous avons dû quitter l’hôtel 1 jour plus tôt et l’établissement nous a remboursé la dernière nuit alors que ce n’était pas prévu.
C’est avec grand plaisir que nous reviendrons lors de notre prochain passage dans la région. Un grand merci à toute l’équipe.
The hotel offers everything you could wish for, but you can't be too picky. For example, the veneer is peeling off some of the furniture. But everything else is wonderful: good beds, perfect bathrooms, and excellent cuisine. The thermal facilities are varied, beautiful, and very relaxing. There are also many sports options. We'll definitely go back!
This hotel is great! I saw a lot of Chinese guests staying here. The room was clean and tidy, and the restaurant staff were very friendly during the two breakfasts I had. The hotel is located right by the highway, with a bus stop outside that goes directly to Venice's main island and the airport/train station. It's perfect for travelers who need to catch a flight the next day or are just arriving in Venice and want to rest for a night. The only downside is that the cleaning staff were very loud in the mornings while cleaning the rooms and in the hallway. I was woken up at the same time both days, which was a bit annoying.
We had a lovely one night stay and the breakfast truly stood out generous, fresh and with a wide variety to choose from. What made it even more special were Antonia and Jessica. Their warmth, attentiveness and cheerful service turned breakfast into a daily highlight. It’s rare to come across such hospitality these days. They absolutely deserve a special mention. We had a great aperitif with a spectacular view too. The rooms are spacious, which we appreciated but could do with some renovation especially the beds and pillows which felt a bit dated.
The hotel was clean and the rooms were large, the breakfast was also included in the price which made the price worth it. The service was also decent and the staff were really warm and nice.
Very Good
56 reviews
8.9/10
Price from
VND 2,254,271
per night
Check Availability
See All Hotels With Gym in Veneto
Latest Reviews for Veneto Hotels
See all
8.8/10
Very Good
AAlex Fu HKGThe best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
KKelly ZyingThe room was clean and tidy, and the hotel's location near the train station was very convenient. However, it did get a bit noisy near the station at night. Also, they didn't resupply the complimentary bottled water on the second day, which was a bit disappointing.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
KKKLION818The location is very convenient, and the price is moderate, so I'd recommend it. This stay exceeded my expectations! The hotel's location is superb, within walking distance of major attractions, making getting around incredibly easy. The room was clean, tidy, and well-lit, with soft, comfortable bedding and a separate wet and dry area in the bathroom. The front desk staff were warm and professional, making check-in efficient and paying attention to thoughtful details. The breakfast offered a rich variety and tasted great. Overall, it's excellent value for money, and I would choose it again next time.
MMartin SnellingWe recently stayed here for 5 nights to take in the sights of Verona and surrounding cities. While I can't complain about the price, and for that, it was a bargain, there were a number of issues that resulted in a less than perfect rating.
The location: While it looks close to the main train station, it is about a 25 minute walk. However the 23/24/73 buses run regularly and pick-up / drop-off very close to the hotel
Lidl: next door to the hotel is a Lidl - it was a godsend and well worth visiting (if only for the fresh cheese focaccia).
The hotel itself was very clean but:
- The rooms have wooden floors and the walls aren't super-thick. So, when someone checks in to their room nearby, you can hear everything. At midnight, it isn't great when they're walking in heels across the floor.
- Lack of plug sockets - there was one usable plug in the room that is shared with the kettle, and one in the bathroom!
- Air conditioning (or severe lack of) - the rooms have air con, however, it wasn't switched on and I was told by reception that at this time of year (October) they don't have it switched on. The room temp was in the high 20s which led to us not actually sleeping under the covers - we spend 5 night sleeping on top of the bed as the room was just too hot. We couldn't sleep with the window open as their was too much noise from outside.
- The toilet flush was leaking 'hot water' - but this was repaired / replaced with a different toilet flush
- Staff: They were helpful when housekeeping has vacuumed up one of my wife's earrings, but didn't offer any assistance with regards to the heating in the room
AAnonymous UserVery disappointing experience with discriminatory attitude at the front desk.
We simply asked for an extra blanket, but the staff misunderstood us repeatedly, even after explaining three times.
Instead of helping, the receptionist made unnecessary and inappropriate comments about Chinese habits compared to Europe, saying things like “Europeans don’t change toothbrushes every day” and “this is not how Europeans do things” — we never asked for a toothbrush, only a blanket.
In the end, they only brought a duvet inner without a cover, still not understanding our request.
Location is fine, but the rude, disrespectful, and discriminatory service from front desk ruined the whole stay.
Not recommended.
MMiss Anita BHad a very warm welcome. The hotel is a little dated, but was clean. Super friendly and helpful staff and a very large continental breakfast. There were cute tiny olive oil bottles, which was very appreciated. The coffee is a self-serve machine and there was canteen serve for all manner of hot foods, lots of bakery variety. I really enjoyed my one night stay after missing a flight at Verona airport. The staff helped me plan a really fun day until my flight the next day, they stored my luggage, while I went to see the sights. The most beautiful square in the world, dantes statue, Romeo and Juliets balcony, the castle, the river, the amphitheatre and I was lucky to find a wonderful festive market. A wonderful night and day in Verona. I went to the gusti gardens which absolutely wonderful highlight of my day.
KKa Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
GGuest UserFirst, the good points: Check-in was officially at 3 PM, but the front desk allowed us to check in at noon once the room was ready, which was great service. I was a bit tired from jet lag after landing, and the front desk kindly lent me a thermometer, which was very thoughtful. We stayed in a family room with three beds, two separate rooms, and two balconies, all well-equipped and with good natural light. The cleaning staff were also very helpful, showing us how to use the key card. The whole hotel was very clean. It's super close to the train station and also very near the Ali supermarket, which is convenient and quick.
Now for the downsides: Being located at a T-junction facing the street, noise was unavoidable. We stayed for three days, and the room supplies weren't replenished promptly; by the last day, we had run out of tissues.
Overall, it was still a good stay. The location is excellent, and I'd give it a positive review overall.
GGuest UserThe location is fantastic, very close to a large supermarket, just a short walk away. This makes grocery shopping incredibly convenient, whether you're buying fresh produce or household essentials.
The apartment also comes with a fully equipped kitchen, including a stove and utensils, so you can easily cook your own meals. It's a great way to ensure healthy eating and enjoy the fun of cooking to your own taste.
Plus, there's a professional front desk that strictly monitors access, providing 24-hour security. You can feel completely safe and secure during your stay.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.