another great stay at this hotel
everything very good
this time a big groups also booked this hotel, hence needed to wait for sometime said elevators, breakfast
would definite book the same hotel when retutn to verona later 😊
I loved my stay in this hotel, it’s a castle but has comfortable and newly renovated rooms with great lighting. Breakfast was also delicious, and it was convenient to travel to Venice from there. Highly recommended!
Although there is only a gas station across the hotel. But the location is still excellent. The bus stop to Venice and the airport is right outside the hotel. The bus takes 8 mins into Plazza di Roma. The hotel sells the bus tickets. And there are two buses and the timetable is very regular. We never had to wait more than 10 mins for a bus. So so convenient. The swimming pool also very good, not very busy. Breakfast was ok. Staff were extremely helpful with info, in particularly getting to venice and the airport.
A really friendly and accommodating team!
Everyone was super friendly, at reception, at the bar and also the cleaning team. The cleaning team cleaned extremely quickly and cleanly. The breakfast was fine, it was the same every day. The pool was very pleasant. The only thing to complain about was that you only get one pillow, which was quite thin and flat. The rooms are also a bit thin and you can hear people talking on the balcony. Otherwise a really great hotel with a perfect location!
The staff at the hotel are so friendly and professional! We loved the the guy at check in, so friendly and helpful! We enjoyed the spa. The breakfast is decent I would say, basic things, cakes and pastry are so delicious, the juices are soso.
Good hotel - as you would expect from a Hilton Brand. Rooms are large and beds and bedding are comfortable. The hotel's corridors need a refurb or clean up.
Negative point - the cleaning staff do not replace water / tea / coffee etc... Needed to call reception to get this.
Location is an issue is you don't have a car. There is no public transport nearby, no shops or restaurants that you can walk to. Nearest shops / restaurants are 8 mins drive.
At this hotel, you are only 5 minutes walk from everything you need to see. The reception is welcoming, the room was comfortable and the breakfast was what you need. Easier to get to from the railway station and then you are right in the heart of the city. I would recommend this hotel.
I always choose this hotel when I go to Milan. It's only 2 minutes from the highway, very convenient, and there's no traffic jam. The hotel quilt is very comfortable and clean. Parking in the city center is troublesome, expensive, and the environment is poor. The public security is also worrying. It's more convenient to go around in the city center or in the suburbs. There is a large Japanese restaurant and shopping center next to the hotel, which is very convenient for eating and drinking.
Very Good
59 reviews
8.6/10
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IDR 1,325,617
per night
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8.8/10
Very Good
VV GorI recently stayed at Hilton Molino Stucky Venice. While the location is not bad and the hotel provides a shuttle to San Marco for €15 per person per stay, I found the overall experience disappointing. The hotel rates are quite high, so I expected adequate facilities, but unfortunately, this was not the case.
I specifically chose this hotel for the swimming pool and sauna. The hotel’s description stated that the swimming pool is open from May to September, but it was actually closed during my stay. Additionally, the sauna is not free to use. This was very disappointing and not what I expected.
Overall, the experience did not match the price paid, and I will not book this hotel again.
YYunyanThe hotel is about 5-8 mins walk from the Mestre station which is convenient. There's an Asian supermarket nearby and opens until late, it is easy to grab cold drinks and snacks (we visited in June with heat wave in Italy). The hotel has a fitness centre which my husband loves it. If you would like to visit the main island, it needs to take a train from Mestre station to Santa Lucia station for about 10 mins. Unless you have the Trenitalia smartphone app to buy the train ticket online (Italo train does not run this route, Trainline app requires a relatively high handling charge), need to line up at the vending machine to buy the train tickets. There's a big restaurant opposite to the hotel which provides all day dining from breakfast to gelato. There are a few bus routes from Mestre to the airport, all stops are near to the hotel, you could choose the one with the right budget and duration. Be reminded to register to waive the Venice access fee (EUR5.00) if you plan to visit the main island during peak days, check with the hotel for details.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
GGuest UserThe hotel reception blamed Trip.com, saying they should not and cannot charge the city tax, and then asked me to pay again.
Overall, I had a good experience at the hotel, but the reception staff need better training. When I checked out, the receptionist asked me to pay the city tax. I told her that my booking clearly included the city tax, but she kept insisting that what I had prepaid did not cover it.
At that moment, I couldn’t find the booking receipt in my email, so I couldn’t show her proof right away. Because she kept saying I was wrong, my teenage son started to believe her and argued with me, saying, “If she asks for it, just pay, it’s only €14.” This was upsetting, not because of the money, but because it set the wrong example for my son.
In the end, I paid the €14 again and then took about 10 minutes to search through my email. When I finally found the booking receipt, I went back to show it to her — proving that I was right and the city tax had already been included. At that point, she asked someone else for help (possibly a manager), and instead of apologizing, they blamed Trip.com, saying I should ask the agent for a refund.
I later contacted Trip.com, and they processed the refund without any issues. I’ve used Trip.com many times before, and I’ve never had a problem like this. The real issue here is not the money but the lack of professionalism at the hotel reception.
RR K YNice hotel with all 4 star amenities. Not far from everywhere. Lidl supermarket is next door which can be very handy. Not far from the train/ bus station or the town centre.
GGuest UserStaying in Murano definitely has its pros and cons. Either way, the hotel is situated perfectly in front of the boat stop and boats run very frequently (only at night is the service limited from the venetian side, meaning one has to walk to F.de Nove, which takes ca 20-25 min from San Marco Square).
Hotel itself has large rooms and all necessary amenities. Would certainly stay here again.
Recommendations for improving:
- more reliable hot water in the shower (water was maximum lukewarm in the mornings when we showered).
- more check-in desks/staff
- teach housekeeping to restock coffee capsules (we had to repeatedly ask)
IItsJim⭐⭐⭐⭐ 4/5
Modern, clean, and great for train travelers
I stayed here for two nights while visiting Venice and it was a great base. The hotel is super modern and clean, with everything I needed — comfy bed, good air con, and a little kitchenette which was handy. Staff were helpful and check-in was smooth.
It’s located just a few minutes’ walk from Venezia Mestre train station, which made it really easy for me to get into Venice (about 10 minutes by train) and continue on to Florence.
The area itself isn’t super scenic, but it felt safe and convenient. If you want to avoid the expensive and older hotels in central Venice and don’t mind a short commute, this is a great choice. I’d stay again!
GGuest UserMy wife and I checked in on a Tuesday after getting off a 9 day cruise. We arrived earlier than we had expected and earlier than check in time. They jumped right on getting our room ready, that same night my wife started getting very sick. I went to the mall, that is just down the street from the hotel, and picked up some covid test kit and found out that she had covid. The staff jumped through hoops to meet our needs, Called me cab to take my wife to the hospital, furnished bus route and schedule, extended our stay by 2 days helped with finding a drug store where i could get meds for the wife then called me a cab to get me there. There is much more that they assisted me with while there and showing concern for the wife's health.
The breakfast buffet was the best I have ever seen and service there was great.
Highly recommend this hotel for your stay,
GGuest UserWe were a night we sleeped well, the room was spacious and we made a good breakfast. (ahead after our request). The only thing I can recommend is a cart where the hotel's parking is located. (In this period they are doing work) and it was hard to find.
If I have an opportunity, I will certainly return to that structure.
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