Posted on May 4, 2025
Guest User
The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night fromNZD 147
Posted on Apr 14, 2025
Trip LOVERss
This is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
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Price per night fromNZD 221
Posted on Sep 11, 2025
Panozzo
I stayed at the Best Western Hotel Nazionale in Sanremo and could not have wished for a better experience.
The location is simply perfect: right on Corso Matteotti, just steps away from the famous Teatro Ariston and the sea.
The property is elegant and well-maintained in every detail. My room was spacious, spotlessly clean, and offered the comfort you would expect from a true 4-star hotel. Breakfast, served on the top floor with a spectacular view of the sea and city center, was one of the highlights of my stay: fresh products, a wide selection, and impeccable service.
A special thank you to the entire staff, who were exceptionally kind and professional—always ready to fulfill every request with a smile. A particular mention to the reception team, quick and extremely helpful with information and recommendations about the city.
I highly recommend this hotel to anyone who wants to experience Sanremo at its best: unbeatable location, excellent comfort, and a welcoming atmosphere that makes you feel at home.
I will definitely be back!
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Price per night fromNZD 222
Posted on May 2, 2026
Senior TravellerGood location. About 5-min walking distance from Genova Piazza Principe train station. All major sightseeing spots are within 15-30 mins walking distance. The staff are friendly and helpful. The standard bedroom used this time is spacious. Breakfast is good with a lot of food choices. A guest kitchen with free vegetables, fruits, pasta and canned food is really user-friendly especially for budget teavellers.
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Price per night fromNZD 67
Posted on Aug 31, 2025
直線拉升The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
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Price per night fromNZD 211
Posted on Aug 6, 2025
Ragazzi
We stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.
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Price per night fromNZD 326
Posted on Aug 31, 2025|Superior King Room
Anonymous UserGreat price for what its location on short notice. But cleanliness has something to be desired and the decor was very dated
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Price per night fromNZD 121
Posted on Apr 5, 2026
Guest User
The hotel is beautiful, and the room was lovely, but the soundproofing is terrible. You can hear everything from the neighboring rooms as if they were in your own. No compensation was offered, and the 30€ per night for parking was only mentioned upon arrival. It's a shame because everything else was top-notch.
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Price per night fromNZD 344
Posted on Apr 8, 2025
Anonymous User
This hotel is a bit far from the station, but you can walk there. The staff are very nice, the room is clean and tidy, and the price is high.
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Price per night fromNZD 160
Posted on Feb 18, 2026
PegahY
This hotel was supposed to be a 4-star, but when I got there, they said they upgraded me to their 5-star place because of some change in plans.
So, what I'm writing about is the 5-star hotel, and I'm totally grateful for the upgrade!
The hotel, even though it was old, was super clean and had awesome services like massages and personal stuff.
My room was pretty big, the bed was clean and comfy, and breakfast was amazing.
The only issue was they said there was private parking, but they just parked my car in the lot next door and charged me 30 euros for one night until morning. The parking fee wasn't mentioned anywhere.
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Price per night fromNZD 300