food choice is Limited. There's almost no vegetable for the breakfast, latte or cappuccino is extra charge. The good thing is that the mini bar in the room is free and refilled .Location of this hotel is okay, but due to traffic jam you need at least 40 to 50 minutes to go to the city center. around the hotel there is almost nothing.The hotel has sauna, gym is good. They provide free yoga courses for in house guests that is highly appreciated.
-Room is clean and it has a decent vibe
-I got a work emergency and I needed a bit more time in the room. The receptions granted me free late checkout.
-Breakfast is abundant but some dishes could be too greasy.
-The hotel is attached to a mall. Shopping and dining out are super easy.
I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money.
My ratings:
Executive Suite Design & Location: 2/10
Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently)
Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis)
Pricing (Value for Money): 5/10 (Overpriced)
View & Hotel Location: 5/10
I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.
Unbeatable loction. 100m away from the vibrant Braga Street. Good size and clean Merdeka Room. Friendly and helpful staff.
Breakfast spread , satisfactory. Didn't manage to use other facilities provided.
Our last visit was in 2023, at the apartment unit. Didn't realise that we booked the sama hotel until we arrived. Smelly bathroom which was the same experience that we had back then. Cleanliness was satisfactorily. I suspected the smell was due to the piping or drainage issue. Shut the bathroom door whwn you're in.
Located just close by the exit tol of IPC Sentul. Breakfast menu quite good with the wide area resto inside and outside. Big room with best view offered. Thanks Lorin.
The last time we were at R Rancamaya was many years ago before covid. And after years, it is still quite good and bringing back many memories. The room is definitely needs upgrading or renovating to newer and more clean look. The buffet restaurant is great. And the animal park is definitely a must go to in the morning, after breakfast.
Breakfast is rather disappointing, brewed Coffee ( americano or long black-doesnt have one I guess) is watery,,No Coffee aroma bad taste.
Few variety of food ( no chinese, japanese, indian, sundanese corner?). Not worthed for the Price we paid 250k per pax.
Roof Top (only suitable for outdoor, when its raining Party is over. There should be ways to provide indoor part.. Rain was was just atopped When I was Having a glass of wine. Eveeythibg is wet. Ezeot high Chair in the Bar. And There is no music. Live music or DJ is only on saturday. The good thins of the Roof Top, is the 360 degree Mountain and City view
Huge, spacious, and modern minimalistic design lobby lounge. But, no Touch of parahyangan or Sundanese atmosphere. Exept angklung ornamen at M floor . This could be in jakrta or Any other metropolitan citie. No local culture and historical Touch. Exeot the long corridor at G floor connected to Pelataran Resto
Deluxe room with King size bed and Mountain view is great. Wifi and TV are also great. However the structure of bathroom (shower) with too many wooden seperation walls give rather Tiny space feeling.
The pool is too small for two adjacent hotel Tower (Pullman and Ibis Style) . Just good for Kids. Gym space is fine in termos of space. B
This a great place to be with family....I recommend all family to stay in this resort and book family room...me and my kids and my family love staying in this hotel
The hotel location is quite strategic, near Yogya Junction and Grage Mall and it has free shuttle to and from train station! The service is great and the food quite tasty while the vegetables and fruits are always fresh everyday.
Tempatnya diperbukitan dingin suasananya… agak masuk sedikit dari jalan raya… ada kolam air hangat yg anak anak suka
Very Good
30 reviews
8.1/10
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9,1/10
Great
RRiyumi minkyuThis isn't my first time staying here, and it's always comfortable. The Sundanese music played during breakfast is a wonderful touch; I sincerely hope it's maintained as it beautifully preserves tradition. In the late afternoon leading into the evening, there's also live piano music, which is absolutely lovely and perfectly complements the lobby's atmosphere – please keep this delightful feature! The breakfast itself is delicious. My only suggestion would be to add more meat dishes to the menu. One minor issue was finding a few small stones in the mung bean porridge; I kindly ask for more attention to detail regarding this. Thank you, and wishing you continued success! 🥰🙏🏻
TTravellingmaudeFrom arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start.
The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well.
The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine.
Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine.
Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll.
Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.
PP****tya**sTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
JJu31t@First time stayed at this hotel with family for 2 nights. Service not doubt is absolutely fantastic and breakfast is good. Some points that the hotel can further improve, facilities like gym and hair dryer also canopy between building as you can get wet to the gym area if it’s raining. The car park is totally not for the first timer driver 😆
RRichie BurnOverall, my stay was pleasant. The location was decent, with a few convenience stores and restaurants just a short walk away. Hotel facilities were satisfactory, and the staff were very friendly and always willing to assist when needed.
The main downside was that the rooms felt a bit dated, with visible marks and scratches on the walls. The bath towels were also of poor quality and didn’t dry you very well after a shower. Aside from that, the general facilities were acceptable, and I wouldn’t mind returning.
AAnonymous UserIts a very nice and tranquil hotel. The rooms and buildings are rather old (built in the 80s), but they were maintained properly. The fixtures in the room, however, could use an upgrade to more modern ones, auch as rhe toilet bowl, cabinets, shower tiles, night stands, tables and chair. I stayed at a room with hot tub, and the hot tub is big and beautiful, but looks rather old and need to be renovated. It was a big room so it makes the rate that I paid was very worth it.
The self parking was not covered. I arrived when it was raining hard. I soaked my clothes as there no umbrella I can borrow nor anybody there to help with umbrella. I reported to receptionist with my soaking wet clohtes, they just apologized and nothing to be done, not even offer towel to dry my clothes. This was big disappointment as it was a novotel, hospitality attention should be paid.
The hotel was kind of a javanese old colonial model, so open style and you can enjoy fresh air. When the weather is hot, however, it could be really hot and steamy.
Over all, it was a value for money hotel. Check in was very pleasant and fast.
Since it was a secluded area which brings tranquility and fresh ait, it is located in rather secluded housing compound.
So u have to go through rather small street to get here and no other restaurant except in the hotel.
However, it is next to bogor raya golf course and they provide bicycle for excursion, also other activities.
Keep it up, I will definitely come back to stay when I golf around the area or short staycation with family.
NNarimasaThe reception staff's service was just okay.
However, their grooming was excellent.
As someone in the same service industry, I respect that.
The room was nice, but the lack of body soap was a demerit. The location was good, and best of all, it was quiet enough to make you forget the hustle and bustle of Jakarta.
The only drawbacks were that the food wasn't very good, and while the security staff were friendly, I didn't really notice the reception staff.
I would recommend this hotel for people who are looking for a place to stay near nothing else. The restaurants were also just average.
That's one of Jakarta's strengths.
NNuy26Honestly, this is the most crowded hotel I've ever stayed at. It was difficult to find parking, but luckily there was a staff member to help park the car. It was a bit of a hassle if you left something in the car because the parking lot was quite far, and they had to take me there on a motorbike 😅.
For breakfast, there were many menu options, but because it was extremely crowded, many items ran out and took a long time to be refilled. Plates and glasses also ran out and weren't refilled quickly. There was a lot of food, but the taste was standard. They had everything from gudeg, nasi kuning, pasta, an Indomie station, and even Japanese food.
Kids' activities were also plentiful but pretty standard. Because it was so crowded, it felt cramped 🙏🏻. The free playground was small, and the ball pit cost an additional 75k. The mini zoo was okay; animal food cost 20k. Cooking classes cost another 125k, and even requesting a birthday cake was an extra charge.
Our superior twin room had very standard facilities, nothing special for the 1 million IDR-ish price. It was a bit musty, the bed size felt like 100cm, and the towels and pillowcases were less than fresh, looking rather dull.
Would I come back? No, once was enough 🙏🏻👍
GGuest UserMy 1st night i neeses room aervice but the room ph was out of order advises the dront deak who sent the maint persinnel who still couldnt fix it and said the front desk will call for a solution, waitwd but no call cam, then during the night nioticed the faucet was leaking and part of the bathroom floor waa wet, told the front desk but no one came.
On my 2nd night i ordered room service as it was raining heavily. Ordered fries rice and spring rolls. The rice was soggy as was the spring roll, and the fried chicken was undercooked so were the 2 sticks of satay that came with it. There was no peanut sauce for the satay.
It seems the front desk is alwaya pre occupied with other chores given that our complaints on the leaking faucet and faulty phone were not attended to. For room service i had to go down to the hotel restaurant to make the order.
A disappointing stay overall, expected more from Mercure.
DDjongThis a great place to be with family....I recommend all family to stay in this resort and book family room...me and my kids and my family love staying in this hotel
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