The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
I stayed here for three nights, and it was such a great experience. It’s actually my second time, and honestly, it didn’t disappoint. The service was excellent, the staff were friendly, the food was great, and the facilities were well-maintained. Highly recommend staying here! Plus, it’s super easy to get around, and there are plenty of places to eat just a short walk away.
Nice place to stay in the city of Pekanbaru… Easy access to everywhere… Room is too spacious and comfortable… Breakfast menu is amazing and delicious too… Highly recommended…
Perhaps improvements are needed regarding vehicle parking. It would be better if the parking attendants were to guide the vehicle so that it would be more comfortable and could accommodate more people because there are so many guests who come for various events, and parking is also paid for guests who are not staying overnight.
Over is very good, but the smoking area facilities for guests need the attention of the Management and Hotel Manager so that they can be improved, especially the restaurant area during breakfast and the corridors on the non-smoking room floors which smell of cigarette smoke.
A comfortable and clean hotel. Suitable for couples. In front of the hotel you can walk to eat at restaurants. Again fans of bandrek water
Amazing
38 reviews
9.6/10
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8.4/10
Very Good
SStizaThe exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
Rrikyputra88Here are a few points I'd like to highlight:
1. There was a leak in the hallway on the 6th floor, which made it unpleasant to walk through.
2. The breakfast selection needs more variety.
Hhanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
SSayaaaa1I stayed here for three nights, and it was such a great experience. It’s actually my second time, and honestly, it didn’t disappoint. The service was excellent, the staff were friendly, the food was great, and the facilities were well-maintained. Highly recommend staying here! Plus, it’s super easy to get around, and there are plenty of places to eat just a short walk away.
DDoan Vu NghiThe Grand Zuri Duri is an excellent hotel that offers great comfort and high-quality service. The rooms are clean, spacious, and well-maintained, ensuring a pleasant stay for guests. The staff is friendly, professional, and always ready to assist with any needs. The hotel’s facilities, including the swimming pool and gym, are well-equipped and add to the overall experience. The restaurant serves delicious food with a good variety of options. Whether for business or leisure, Grand Zuri Duri provides a relaxing and enjoyable stay, making it one of the best choices in the area.
Hhanisah_aisyahThe hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
SSafety LoverPerhaps improvements are needed regarding vehicle parking. It would be better if the parking attendants were to guide the vehicle so that it would be more comfortable and could accommodate more people because there are so many guests who come for various events, and parking is also paid for guests who are not staying overnight.
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