Posted on Jun 15, 2026|Superior Queen Room
OrkhonBThe hotel lobby and breakfast were both very nice. However, we experienced some issues with our room. The double bed was quite small, and the room we were initially assigned did not match the photos shown when booking.
When we raised our concerns, the staff did their best to accommodate us, which we appreciated. Unfortunately, the process took quite a long time and involved multiple room changes. The final room we were assigned was much better and met our expectations. Had we been given that room from the beginning, our overall experience would have been significantly more positive.
It seemed that some rooms have been renovated and are much newer, while others are older and less reflective of the images advertised online.
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Price per night from€ 135
Posted on Jun 26, 2026
Summerwinter .KThe location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful.
However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all.
Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.
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Price per night from€ 98
Posted on Dec 2, 2025
Guest User
We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.
When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.
We then had some lunch in the spa cafe. Food was ok. Service was terrible.
We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.
We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.
We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.
We skipped breakfast that we paid for on the second day.
We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.
Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.
I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.
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Price per night from€ 71
Posted on Nov 24, 2025
Richard JG Field
This is a splendid Hotel and Spa set in the Somerset countryside near Winscombe. The Pool and Spa Facilities are very good indeed. There is a small sauna and a steam room that can comfortably allow 6 occupants.
The Gym facilities are excellent and extensive. The Pool looks great though I didn't swim on this occasion. All the staff speak good English.The Bar is very comfortable with plush sofas in the Lounge area. I didn't dine, but the Dining area is large and looks comfortable. The outside area gives a beautiful view of the landscape and Brent Knoll.
Nit Picks... Check in is strictly at 3pm and not before so there might be queues at that time. The corridors are confusing and first time guests might get lost. In the bathroom the Shower gel and Shampoo dispenser are in small bottles fixed to the wall by the shower and pressing once dispenses only a tiny amount. The service at the Spa was not quite right on the first night and very little was explained. It was better in the morning. My room was small, but very clean. The TV remote needed a very firm press to change channels of volume, but you get the hang of it eventually. I will stay again.
The room rate by Trip com was amazingly good and better than any other Online provider. Well done Trip com.
Below a picture of the landscape from the road below the hotel.
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Price per night from€ 52
Posted on Jul 2, 2026|City Twin Room
Erlyn PescanteWe had a wonderful stay at Apex Hotel Bath. The location is perfect, it’s very convenient and within walking distance of many of Bath’s popular tourist attractions, restaurants, and shops. The hotel amenities were excellent, making our stay comfortable and relaxing. The staff provided great service throughout our visit; everyone was friendly, welcoming, and helpful. We would definitely stay here again and highly recommend it to anyone visiting Bath!
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Price per night from€ 147
Posted on Mar 18, 2026
Rosie Cawthorne
I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.
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Price per night from€ 127
Posted on Jul 18, 2025
Guest UserWe had an amazing stay at The Bailbrook House Hotel. The staff were exceptionally helpful. We ate in the restaurant on both evenings and all the food was excellent.
We had a small issue at breakfast as were quite late coming in for it and some of the fruit had gone, however having said that the poached egg and avocado on sourdough I had was to die for, and was delicious, and the full english was very good too. All in all it was all very enjoyable stay and would definitely return, and recommend the hotel to friends and family.
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Price per night from€ 126
Posted on Jul 31, 2025
Guest User
Competent hotel with comfortable bed and good shower. Nice bar, didn’t try the food.
Not happy to pay £10 for parking, but not knowing the town gave us little choice.
Location is generally not good because the town of Bridgewater is really pretty dire. Would not return for that reason.
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Price per night from€ 80
Posted on Nov 19, 2024
Guest User
How should I put it? I hesitated for a long time between this hotel and another one and finally chose this one. The main reason was that I was attracted by the photos of the hotel room on Ctrip. There were big French windows through which you could see the garden and green land. But after checking in, I found that there were no French windows. I thought too much. I don't know why the deluxe suite I booked was arranged on the third floor. The window was relatively small, and there was a wall outside. I could hardly see what was outside the room... I was very disappointed. In addition, the room facilities were a bit old, the air conditioner kept making strange noises, which was very noisy. The bathroom was quite big but there was no heating. It was very cold after taking a shower, and the washbasin was also very simple... Anyway, it didn't match the price. The only thing I can praise is that his restaurant is not bad, and the dishes we ordered were all delicious.
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Price per night from€ 429
Posted on Jul 24, 2026|Premium Twin Room
amixiFirst, the pros: The hotel's location is excellent, with most major attractions within walking distance. The staff are warm and welcoming, and the breakfast quality is good.
However, there are a few practical experiences I need to share for others' awareness:
1. Significant Room Discrepancy for Same Type: We booked two rooms of the same type. One was located at a corner of the building, and the elevator didn't go directly to it. We had to carry our luggage up and down stairs, and the room was noticeably smaller than the other.
2. Recommendation: If you're traveling with large luggage or have mobility issues, I suggest calling the hotel in advance after booking to request a room accessible by elevator.
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Price per night from€ 138