Excellent service, free airport pick-up and drop-off. The staff were reliable from the moment we arrived at the airport. Check-in was fast and efficient, and the rooms were excellent. The facilities definitely made me want to return – I was pleasantly surprised! Since we had an early flight to our final destination, they offered a tailored breakfast from 4:00 AM to 8:00 AM, and then another breakfast with different hours after that. I loved this thoughtful detail because we were able to have breakfast before heading to the airport. The staff were very attentive to details at all times. A very good experience 🤩 I would definitely stay again.
Staff were very helpful, and room is very nice. Don’t know if it’s the app, hotel, or the booking site but the communication is horrendous. I could not speak to anyone in regards to the passcode for the door, thankfully the security let me in as it was late at night but the AI messaging service is completely useless. Couldn’t message hotel and phone number didn’t work.
The Habitel Hotel is conveniently situated close to the airport, with a reliable shuttle service that adds to its appeal. The hotel comprises two sections, ‘Prime’ and ‘Select,’ with the ‘Prime’ offering slightly superior accommodations. My stay was generally satisfactory; however, the A/C in my room was broken, making it uncomfortably cold. After multiple visits to reception, the staff kindly provided a heater. This issue should ideally be addressed before guest check-ins.
It appears the hotel is undergoing construction on the 1st floor, which was where my room was located, resulting in some noise. Despite these inconveniences, the delicious breakfast made up for everything! I highly recommend the Caldo de Costilla. Based on the food alone, I would definitely consider staying here again.
The advantage is that it is very close to the airport, but the sound insulation is not very good. There is always road construction nearby, and it is noisy at night.
Stayed here for a single night on a business trip. Location is ideal for airport access - shuttle was efficient and ran on time. Check-in was straightforward and staff were courteous. Room was clean, well-appointed, and quiet, with a good work desk and reliable WiFi. Restaurant and bar offered decent food and service, and breakfast was available early, which was useful for a morning departure. Overall, functional and well-managed for a short transit or business stay - my go to place
Edificio fácil de ubicar, buena ubicación obvio. Les recomiendo tomarse la ruta de atras para ir a la peatonal. OXXO en la esquina farmacia igual. Habitaciónes lo justo en tamaño increíble la vista. Aun no he desayunado en el hotel pero me quedan dias y están muy bien de precio como o mas barato que afuera.
Some of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
The hotel itself is incredibly clean, the staff is very friendly, the breakfast could be improved and have a little more variety, the attention of the staff is first class. But I have to make some notes in front of the place, this is in a place called free zone, which is a conglomerate of customs warehouses, for this reason at the entrance of this place there is a security service that is attended by very rude doormen, it is a nuisance to have to register your passport every time you enter and leave and that the Uber Taxi services cannot enter and have to register as well and one cannot enter with the transport putting their safety at risk. In addition, they are extremely bold, they retained my document while they verified that I was in the hotel knowing that I had just left and they had already received me less than two hours ago. I would recommend that you notify the guests of these inconveniences.
The hotel has an airport shuttle service that leaves every 40 minutes, but you have to let the front desk know anyway. The facilities are very nice and clean, the location is excellent, in front of the Modelia station, and there is also an Oxxo next door. The price was good, the breakfast was good and varied. What I didn't like was that after I arrived, they charged me a surprise tax, in addition to the hotel night of approximately $16, and they didn't explain what it was for and they didn't give me an invoice either. I suggest explaining it in large letters in the purchase conditions.
Good location, quiet neighborhood, ten minutes walk from downtown. Going out to the roadside gas station has a subway, which tastes good.
Very Good
17 reviews
8.0/10
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