Posted on Jun 27, 2024
Sarahlou1975Really lovely hotel in a great location. Place was very clean. The staff were all very friendly and the service was excellent. The food was also very nice. I thoroughly enjoyed my stay here and would recommend to others.
Show more
Price per night from€ 147
Posted on Jan 19, 2025|Twin Room, 2 Twin Beds (Master)
Guest UserWonderful hotel, spacious, clean, airy room, with a balcony facing the street, very attractive, super comfortable beds, super cold air conditioning, strong and warm shower, bedspreads available, TOP pool, large and beautiful on the terrace with a super cool view, and super plentiful and delicious breakfast, I highly recommend the hotel and will definitely return.
Show more
Price per night from€ 51
Posted on Apr 30, 2026
Guest UserThe room has lovely views to the beach the staff are very pleasant.
I only had one problem with the nutritionist called Juliana that responded to an email I sent to her explaining about my son’s anaphylactic shock to dairy and unfortunately when we got their to the hotel it was her day off but she had no one ready to cater for my son first they offered him an apple and boiled egg and as soon as I spoke to the manager they made him pancakes scrambled eggs gave him biscuits.
It was a shame that Juliana did not do her job properly causing me and my partner stress on our first day at the hotel.
But next day they where ready for him and he also had a lovely breakfast just hope that Juliana learns how important it is to get ready for costumers that have severe allergies and treats them with more respected.
Apart from this incident everything else was spot on I also called their 24 hr service and order my son some pasta to take to our travel back home and everything was perfect.
Show more
Price per night from€ 183
Posted on Apr 27, 2026
Guest User
The hotel is very nice, a real classical beauty. The public spaces and the pool are very nice too, and the breakfast is good.
The only thing I really disliked is the Checkin/Checkout process... We lost a lot of time at the arrival, when all you want is get to your room as quick as possible.
Show more
Price per night from€ 83
Posted on Jun 14, 2023
Guest User
Disappointed. I had already been to the hotel once before, but this time it was quite disappointing. Bad service at the pool, very inattentive staff, slow service. At the reception also another pity, very unprepared, lack of education and pride. There was a case where the hotel even apologized to our guests, and it was quite embarrassing. It is not worth the price it charges, nor does it reflect the Fasano brand that is stamped on the facade. To the Fasano Group, I suggest an intervention in the hotel in Rio, as it could tarnish its strong brand of luxury, good service and respect for the customer.
Show more
Price per night from€ 696
Posted on Feb 24, 2025|Suite with Double Bed
Guest UserReally lovely hotel in a nice part of Rio. Staff are really friendly and helpful, especially as I speak English and everyone else is speaking Portuguese. The room was lovely and clean and the cleaners came here everyday to freshen up the room, put fresh towels in the bathroom and change the sheets. The pool was lovely and very quiet which made the experience much better. I didn’t have breakfast at the hotel very much but the one day that I did, there was a good variety of food. Can’t fault this hotel, very pleasant and would definitely stay here again.
Show more
Price per night from€ 51
Posted on Nov 14, 2023|Collection Junior Suite Non Smoking
Guest UserVery friendly staff, nice hotel. I booked a suite for one night, the room was clean although it could use some refurbishing. One window didn't lock, so the noise from the street was constant. Located in a street with some stores, but not an area where you feel safe walking around. No toiletries included apart from s soap and shower gel/shampoo. Coffee machine in the bedroom with 2 coffee pods. I couldn't see a menu anywhere, assumed these were complimentary, as in most hotels where you rent a suite. I was surprised to be charged 1.5 USD per capsule on checkout, and that there was a QR code informing me of this in the room. I couldn't find it anywhere though.
All in all, great staff, but there is definitely a much better price to service/location ratio than this hotel in Rio
Show more
Price per night from€ 84
Posted on Jan 5, 2025|Superior Double Bed Room
Guest UserWe booked this hotel in Nov at an inflated price of $1500 USD for 4 nights assuming there'd be rooftop access on NYE since the hotel website didn't call out a ticketed event for that night. When we arrived, the staff told us it was in fact a ticketed event for an additional $300 USD. Perhaps our oversight but we scowered the website before booking at such a high price and it wasn't there. The manager was very helpful in accommodating a cancellation if needed, ultimately we were too tired to pack and unpack again and waste another day in transit so we stayed and bought the tickets.
Check in is 2pm. We arrived at 1pm and they said they had a room for us. It wasn't ready so we went to the pool where again, service was wonderful. Front desk gave us a tour of 2 rooms to choose from which was great, but then msgd me and said they'd have a diff room ready at 2:30. We went down at 3pm and the room changed yet again and the new room still wasn't ready. We got a room with no apologies at 4pm.
The room was standard. Strong cleaning smell but decent. The shower hose didn't stay in place. The shower drain did not work at all - we had to kick the water to the corner each time for it to drain or pools of water stayed until the next day. The sink also didn't drain. The toilet stopped flushing. We had a plate with one chocolate on it from NYE which by the next day was covered in ants. We are very tidy girls and give some grace for older hotels to have some flaws, but the experience for the price we paid made us appreciate the airbnbs we'd stayed at before checking in here.
Location is great, gym and pool are great, but not worth the $ for NYE or Carnival.
Show more
Price per night from€ 97
Posted on Apr 20, 2025
ChuChu
I liked the location of the hotel - the first line, but also in the best place relative to the beach line, shops and restaurants. I am very happy with the hotel, I liked the room, it had everything I needed, there was also a view of the beach of Copocobana. The staff at the reception spoke excellent English, answered my questions and helped. In the evening, it is pleasant to spend time on the rooftop terrace in the bar with a beautiful view. You can also get a beach towel and go to the beach opposite the hotel. Good breakfast.
Show more
Price per night from€ 69
Posted on Jan 26, 2026
Anonymous User
I booked JW Marriott Copacabana because, surprisingly, the price wasn’t much higher than nearby 3–4 star hotels. The location is truly premium, right on Copacabana Beach and the rooftop overlooks the entire beach, which is a huge plus.
My room faced the inside of the building, so I had to keep the curtains closed the whole time for privacy, which made the room quite dark. That said, the room itself was spacious, clean, and comfortable.
Staff were generally nice, but everything felt quite slow check-in, check-out, room service requests, and even housekeeping. Breakfast was good in quality but exactly the same every day. Getting a table in the morning was also frustratingly slow; at one point around 10 people were waiting, and it took about 10 minutes just to be seated.
The rooftop views are amazing, but the design is honestly very awkward and outdated. The pool is at the back with almost no view, when it could easily have been a stunning infinity pool. The bar area felt cheap, and the thick glass panels and wide columns made it hard to enjoy the view or take good photos. The whole rooftop design felt very old-fashioned.
Overall, the hotel feels stuck in time. It’s a bit sad, because with such an incredible location, a modern renovation could easily make this one of the best hotels in the world. For the price I paid, I was still satisfied, but it definitely didn’t feel like a true luxury experience.
Show more
Price per night from€ 382