Family Friendly Hotels in Gansu, China

This stay was truly heartwarming. A special thank you to Rita, whose service was meticulous and thoughtful; she even proactively reminded us about changes in the weather, making us feel genuinely cared for. The hotel's location is convenient, with easy access to transportation, making getting around hassle-free. The room was quiet and comfortable with excellent soundproofing, ensuring a peaceful night's sleep. Overall, the experience was gentle and reassuring – a truly therapeutic stay. I wholeheartedly recommend it and will definitely be back!

The hotel offers airport pick-up and drop-off, which is a great convenience. Our room was newly renovated and absolutely fantastic, even better than we expected! The front desk staff and manager were all very welcoming and helpful. The night market is just a few minutes' walk away. I especially loved the breakfast; there were so many stir-fried dishes, perfect for a Chinese palate!

Extremely satisfied! The amenities kit even included sunscreen, and they proactively provided kids' shoes and toiletries when they saw I had children. The bottled water was also a good brand (Yibao). But the absolute highlight was the Chinese restaurant! It was seriously delicious! My only minor complaint is that it's a bit of a walk from the lobby, going around here and there. I'd suggest just entering directly from the restaurant's main entrance. They have specialty dishes from Dunhuang, and it's clean, hygienic, and has a great atmosphere. Definitely skip the night market; it was such a disappointment. I really regret not eating at the hotel restaurant more often instead of searching for food outside. It's unlikely I'll have the chance to go back and enjoy it again.

After half a month of traveling, this is by far the most comfortable place I've stayed. The decor has its own unique style, not like those generic hotels you see everywhere. You can tell they put a lot of thought into the lighting and little trinkets. Plus, all the amenities work perfectly and are super convenient – everything you need is there. The shower has great water pressure, the hairdryer is effective, and the Wi-Fi is incredibly fast. The room was spotlessly clean, spacious, and bright. It's perfect whether you're relaxing in or heading out to explore. For this price, getting all these perks is truly amazing value for money. I'll definitely choose to stay here again next summer.

This hostel is the best stay for my trip. Everything ais good. The hotel is decorated with woods, so mostly all are wooden made. Very classy & super clean. Very friendly & helpful stuff. Have free cleaning services. The hostel just in front of the old town which at night u can walk around. Also very near the Fu Si Miao about 15 min walks. There are plenty of restaurant just outside the hostel. Good taste and not expensive too. All the below are within walking distances

During our trip to Zhangye, we chose the Hanting Premium Hotel based on its reputation. However, my husband suddenly developed acute gastroenteritis while we were there. What I expected to be an anxious and helpless experience turned into an incredibly precious and heartwarming one. Our attendant, Tian Li, immediately accompanied us to the clinic, meticulously took care of ordering our meals, and even personally prepared and delivered congee and fish soup, which deeply moved us. Tian Li and Zhu Jing then helped us cancel our train tickets and rebook our return flights, ensuring we had no further worries. Meanwhile, the restaurant staff's warm concern made us feel truly cared for; every meal was filled with warmth. The cleaning lady was also incredibly thoughtful and thorough, tidying up our room multiple times a day, allowing us to rest peacefully even in this special situation. Every small detail showed genuine care. The warmth of that bowl of hot congee and those comforting words made a foreign place feel less strange and our hearts feel secure and supported. Some emotions are beyond words but will stay in our hearts forever. We are grateful for this encounter and for this kindness that goes above and beyond service. 🙏 Such service deserves to be seen by more people. I genuinely recommend it, five-star rating!

I absolutely loved this hotel. The location is superb, with direct elevator access to Mingjiahui Fashion Center, which is hands down the best shopping mall in Jiayuguan in terms of ambiance and experience. It's also a short taxi ride to the Jiayuguan Fort scenic area. The service here was outstanding. A big thank you to the front desk lady who checked us in on the afternoon of April 29th for upgrading our room – I'm just sad I didn't catch her employee number. The breakfast environment was quiet and elegant, and the buffet offered a wide variety of dishes that weren't greasy. They even made fresh wontons and noodles to order, tailored to your taste. Special thanks to restaurant staff member #39 for her thoughtful service; she customized our dishes to perfection. Even though it was a self-service buffet, she proactively brought freshly prepared food right to our table. On our second day, heading to Jiayuguan Fort, staff members #20 and #21 helped us arrange for the hotel's MPV business van. The 6-seater van was incredibly comfortable, and the drive was very smooth – a big thanks to the driver as well. When we checked out, they, along with the supervisor, prepared special Jiayuguan souvenirs and some snacks for our upcoming journey, which was going to be a bit hectic. The room maintenance was impeccable; there were no noticeable issues with our stay experience. After we offered some suggestions for further improvement, the hotel promptly organized a review and provided feedback. My thanks to room attendant #51 for calling to inquire about the details, and also to the supervisor for speaking with us directly and personally looking into our suggestions. Thank you to all the wonderful ladies for their care, which made our first visit to Jiayuguan a joyful memory and made us feel truly at home. I hope the hotel enjoys thriving business in the future, and I wish all the staff members continued success and well-being.

The front desk lady was very helpful, the room was great, and the breakfast was delicious. I'll definitely be staying at Sheraton again.

It's very close to the airport, making airport transfers convenient and quick. The front desk staff are very polite and professional. The location is also quite good, with plenty of restaurants downstairs. It's very friendly to business travelers.

Coinciding with the New Year, we drove to Northwest China, and the Hilton maintained its usual high standards. From the moment we entered, we felt the warmth and enthusiasm of all the staff. They greeted us proactively every time we entered or left, and we also saw the cleaning aunties constantly tidying up, making the place very clean. The front desk staff, Xinglan and Liuliu, were exceptional; they proactively upgraded us to a deluxe room, which was spacious and bright. They made our New Year in Zhangye very enjoyable, and we will definitely stay here again if we have the chance to visit Zhangye in the future.