This was an ok place. Very nice staff. But the room was iffy. The toilet was about 24inches high…..too low for seniors. Beds were pretty nice. The TV was the worst ever….virtually no channels at all. No sports, no networks, no nothing. I would not choose this again just on the TV.
The facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
As part of our exciting trip to Yale University, our group consisting of students, teachers, and parents stayed at the Quality Inn, and we couldn't have asked for a better location and experience! our trip to Yale University was greatly enhanced by our stay at Quality Inn. The combination of its convenient location, comfortable accommodations, and excellent service made it an ideal choice for our group of students, teachers, and parents. I highly recommend this hotel to anyone planning a visit to Yale or the surrounding area!
La chambre n' était pas complètement prête. Il n'y avait pas de sofa, un grand espace dans le salon était libre. Ils n'y avait pas de serviettes, papier de toilette, ni les petits produits qu' ils donnent normalement à la chambre. J' ai dû demander le tout à la réception. C' est comme si la chambre n' était pas terminée d'être nettoyée.
I booked the room and paid the full amount. I don’t know why the lady asked me to pay more than 200 US dollars. I told Ctrip that it was already being processed, and promised that they would refund my money if the hotel didn’t handle it well. Everything else is fine.
Very good hotel, the front desk staff is very friendly, the location is convenient, the transportation is convenient, opposite the big supermarket, next door is the car rental company and the ruth steak restaurant. There are also 2 big gun shops next door. Will stay again next time.
This hotel is close to the Christmas town of olde mystic village. Very suitable for seeing the Christmas lights. It is also only a road away from the famous mystic aquarium, which is very convenient to visit. The swimming pool of their hotel is very good, indoor heated, not cold, very suitable for children to play in the water. The hotel's restaurant is also good, short rib sandwitch is very good value for money, it tastes like Shaanxi Roujiayu 😄
The location of the hotel was perfect for me since the place I was attending was down the block from the hotel. Service and cleanliness was also perfect. The only thing that I didn’t like was that you had to pay to park in their parking garage even though you was staying at their hotel. It was the first time that I had to do that.
The three bath towels in the room are a bit smelly, and I asked to change a few. The overall facilities of the hotel are relatively old, and the corridors also have a smell. so so.
Stayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.
Visited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!
Room was really spacious and homey, with 2 queen beds, a kitchenette with large fridge/freezer, stove, sink, dishwasher, and full size closet & drawers for our clothing. Beds were very comfy, which is a huge MUST for me. Breakfast was simple, but delicious (eggs, tortillas to make tacos, fruit, cereal, baked goods, coffee). Location was great, we could drive to Yale Uni in 15 min or so where our activities were held. Staff were pleasant. Would stay here again!
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